Learning and Development Specialist

Salvation Army

$85K — $127K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years in learning and development or related fields
  • Expertise in adult learning principles and instructional design
  • Experience with blended learning program delivery
  • Strong facilitation and presentation skills
  • Proficient in Learning Management Systems, specifically Workday
  • Ability to create engaging digital learning content
  • Effective stakeholder management and influencing skills

Responsibilities

  • Champion the learning and development strategy in alignment with business goals
  • Design and maintain modern instructional content
  • Conduct learning needs assessments and skills gap analyses
  • Build structured learning curricula and development pathways
  • Manage end-to-end delivery of learning programs
  • Facilitate diverse learning sessions including in-person and virtual formats
  • Evaluate program effectiveness and recommend actionable improvements
  • Collaborate with stakeholders to create targeted learning solutions
  • Manage learning management systems to enhance learner experience
  • Stay updated on learning trends and best practices

Benefits

  • Comprehensive training and development opportunities
  • Collaborative and purpose-driven work environment
  • Opportunity to influence organizational growth
  • Access to modern learning technologies
  • Flexible work arrangements may be available
Full Job Description
Job Description:

The Salvation Army is seeking a dynamic and experienced Learning and Development Specialist to support the design, delivery, and continuous improvement of enterprise-wide learning initiatives.

This role partners closely with leaders, HR teams, and stakeholders to develop impactful, accessible, and modern learning experiences. The successful candidate will leverage best-in-class methodologies, digital tools, and data insights to enhance learning effectiveness, drive performance, and support organizational growth.

This role is ideal for a collaborative and innovative L&D professional who thrives in a purpose-driven environment and is passionate about creating meaningful employee development experiences.

Key Accountabilities
  • Support and champion the organization's learning and development strategy, ensuring alignment with business objectives.
  • Design, develop, and maintain engaging learning content using modern instructional design methodologies.
  • Conduct learning needs and skills gap analyses to identify development priorities.
  • Build and manage structured learning curricula and development pathways.
  • Coordinate end-to-end delivery of learning programs, including logistics, enrollment, and communications.
  • Facilitate in-person, virtual, and blended learning sessions to drive engagement and knowledge retention.
  • Monitor and evaluate program effectiveness using qualitative and quantitative data, and recommend improvements.
  • Partner with internal stakeholders (HR, leadership, business units) to design targeted learning solutions.
  • Manage learning systems (e.g., Workday LMS) and ensure a seamless learner experience.
  • Stay informed on emerging trends, technologies, and best practices in learning and development and integrate them into programs.


Key Skills & Experience
  • 5-7 years of experience in learning and development, training, or organizational development roles.
  • Strong knowledge of adult learning principles, instructional design, and learning technologies.
  • Experience designing and delivering blended learning programs (virtual, in-person, and e-learning).
  • Proven facilitation and presentation skills across diverse audiences.
  • Hands-on experience with Learning Management Systems (preferably Workday).
  • Ability to develop engaging digital learning content (experience with tools like Articulate 360 is an asset).
  • Strong stakeholder management skills with the ability to influence at all levels.
  • Excellent communication skills, both written and verbal.
  • Strong organizational and project management skills with the ability to manage multiple priorities.
  • High level of professionalism, integrity, and ability to work collaboratively in a values-driven environment.


Compensation:
The target hiring range for this position is $85,321.60 to $106,641.60 with a maximum of $127,982.40.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

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