Work Location : US - Atlanta, GA
Type of Post : Not Applicable
Other Possible Location : Funding : APPROVED
Expected Travel : Not Applicable
Type of Contract : Language Requirement : English
Application Deadline : Employee Duration : Full-Time
Pay Range Details$70,548.26 - $98,414.83 Annually
USA Grade G * Starting salaries are based on various factors, including candidate experience, education, knowledge, skills, and the cost of labor where the job is based. Salaries listed only apply to jobs based in the US.Job Title:LEARNING AND DEVELOPMENT SPECIALIST
Job Location(s):US - Atlanta, GA
JOB SUMMARY:CARE works around the globe to save lives, defeat poverty, and achieve social justice, seeking a world of hope and equality where all people live with dignity and security. The Learning and Development Specialist owns the operations, administration, and delivery of CARE USA's learning, leadership development, and onboarding programs, and implements selected programs end to end. The role manages the day-to-day operation of CARE Academy, CARE's learning management system, along with L&D content and vendor administration, and facilitates learning experiences in person and virtually. The role contributes technical expertise to the learning strategy set by the Senior Manager and Senior Director. By keeping L&D programs effective and well-run, the role helps CARE develop its people and strengthen performance. The position reports to the Senior Manager, Talent Management and Culture.
RESPONSIBILITIES:Staff learning and development program management
- Manage all aspects of learning and development programming, including curriculum updates, learning material production, communication plans, assessments such as 360 feedback, and the logistics of in-person and virtual workshops.
- Gather input from managers and staff, along with assessment data, to identify learning needs, and translate those needs into program priorities and content
- Contribute technical expertise to the design of learning and leadership development initiatives for staff at all levels, in line with CARE USA People and Culture strategies.
- Facilitate and deliver learning and development content in person and virtually.
- Evaluate the effectiveness of learning programs using participant feedback, completion and learning data, and follow-up measures, and recommend improvements.
- Manage L&D vendor contracts, procurement, and payments
- Liaise with program support teams to align on the creation and delivery of global compliance trainings and annual refresher programs.
Management and maintenance of the LMS and professional development catalogue
- Act as the owner of CARE's learning management system, CARE Academy, working in close partnership with the HR Service Center on maintenance.
- Improve CARE Academy programs and the Professional Development Catalogue to create positive, impactful learning experiences and to build learning paths and programs as needed.
- Track key learning metrics and generate learning analytics to inform decision making.
- Collaborate with the HR Service Center on process improvements, primarily in workflow, system enhancements, and utilization.
- Collaborate with CARE Academy liaisons, HR Business Partners, and other stakeholders to ensure consistency, share best practices, and drive usage.
Onboarding development, maintenance, and support
- Support the development of onboarding programs and orientation materials for staff on CARE USA payroll.
- Lead the adoption and ongoing maintenance of onboarding materials for CARE USA payroll staff.
- Support collaboration with International Programs and Operations to develop and drive adoption of onboarding programs and orientation materials globally, as needed.
- Provide guidance to managers, on request, on onboarding best practices.
Required Qualifications:- Bachelor's degree or college diploma, or an equivalent combination of education and work experience, in instructional design, human resources, business, organizational development, adult education, or a related field.
- Minimum of three years of experience in learning and development or instructional design, including hands-on facilitation experience.
- One year of experience building and managing eLearning and online training content.
- Proficiency with Microsoft 365 and AI tools
- Strong written and verbal communication skills.
- Strong collaboration skills
- A proactive approach in a fast-paced, changing environment.
- Strong organizational skills, with the ability to follow through and manage multiple competing priorities.
- Strong attention to detail.Preferred Qualifications:- A professional learning or talent-development certification, such as CPTD or APTD.
- Experience working with diverse, global populations and dispersed teams.
- Experience managing a learning management system.
- Experience managing vendor relationships.There are individuals who may use CARE's name and trademark in emails and on websites in an attempt to solicit fees from interested job-seekers. Some examples of these fees are placement fees or immigration processing fees. CARE does not use recruiting or placement agencies that charge candidates an up-front fee of any kind. Occasionally, CARE does employ recruiting or placement agencies to help us identify candidates for specific employment within CARE. If you're contacted by a legitimate recruiting or placement agency, there should be no charge to you. If you suspect that you have been a victim of fraud from someone purporting to be CARE, please contact us at [email protected]. Please do not email [email protected] to apply for this position. Instead, click "apply now" below in order to submit your interest.Back to Site
