Microsoft

Learning and Development Certification Learning Manager

Microsoft • $97K — $188K *
Atlanta, GA 30349In-Person
Education, Government & Non-Profit
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Master's Degree or 1+ years experience in learning and development or related fields.
  • Bachelor's Degree or 2+ years experience in learning and development or related fields.
  • Preferred Master's Degree or 6+ years experience; OR Bachelor’s Degree or 8+ years experience in related fields.
  • Experience in strategy execution for certification or credentialing programs.
  • Proficiency in Learning Management Systems and credentialing technologies.
  • Experience with modernizing content and leveraging AI technology.
  • 5+ years of project management experience.

Responsibilities

  • Own and enhance the Microsoft Advertising certification program strategy and roadmap with stakeholder collaboration.
  • Define certification priorities and measures of success with leaders and cross-functional teams.
  • Lead the entire certification lifecycle including governance and program refresh cycles.
  • Collaborate with experts to develop relevant certification content and standards.
  • Design engaging learning content using instructional design principles for better learner experience.
  • Implement an AI-first content strategy to maximize efficiency and relevance.
  • Analyze data to identify trends and inform program direction while driving learner-focused decisions.

Benefits

  • Comprehensive health benefits.
  • 401(k) plan with company match.
  • Generous paid time off policies.
  • Professional development and training opportunities.
  • Flexible working arrangements.
Full Job Description
Responsibilities
  • Own and evolve the Microsoft Advertising external certification program strategy and roadmap in partnership with stakeholders to ensure certification offerings support business goals, product priorities, and learner development.
  • Partner with business leaders and cross-functional teams to define certification priorities, requirements, and measures of success.
  • Lead the end-to-end certification lifecycle, including program governance, operational readiness, launch planning, program maintenance, and periodic refresh cycles based on data.
  • Collaborate with subject matter experts to develop, maintain, and evolve certification content, standards, and program frameworks that reflect changing business needs and industry trends.
  • Design and develop engaging learning content by applying proven instructional design principles, ensuring materials are learner-centric, interactive, and aligned to business objectives
  • Establish AI-first content approach, including when to leverage assistants vs curate or create content manually.
  • Provide guidance on data analytics to evaluate trends, tell the data story, identify capability gaps, improve benchmarking, and drive learner-centric priorities.
  • Partner with Marketing, Sales, and other teams for promotional opportunities to highlight new content and grow the audience.


Qualifications

Required Qualifications:
  • Master's Degree or equivalent 1+ year(s) experience in learning and development, certification, credentialing or corporate education
    • OR Bachelor's degree or equivalent AND 2+ years experience in learning and development, certification, credentialing or corporate education
    • OR equivalent experience.

Preferred Qualifications:
  • Master's Degree or equivalent AND 6+ years experience in learning and development, certification, credentialing or corporate education
    • OR Bachelor's degree or equivalent AND 8+ years experience in learning and development, certification, credentialing or corporate education
    • OR equivalent experience.
  • Experience owning strategy, then executing the creation, management, and analytics of certification or credentialing programs in partnership with business stakeholders.
  • Technology: Proficieny with Learning Management Systems (LMS) platforms, certification systems, credentialing technologies, or digital badging solutions.
  • Experience modernizing content creation, evolving content libraries, and using modern technology/AI to improve speed, quality, and internal processes.
  • Solid analytical and problem-solving skills with experience using data to drive recommendations and program improvements.
  • 5+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.
  • Proven experience leading complex, cross-functional programs that span multiple teams, stakeholders, or feature areas, with demonstrated ability to define strategy, evaluate customer and market signals, and prioritize initiatives across a portfolio of work.
  • Demonstrated ability to identify unmet or emerging customer needs through both quantitative (e.g., usage data, telemetry, operational metrics) and qualitative (e.g., customer interviews, listening systems, market trends) insights and translate those needs into scalable solutions or program improvements.
  • Ability to operate effectively in highly ambiguous environments, independently scoping problems, defining success criteria, and driving execution across organizational boundaries.


#MicrosoftAI #MSA #MicrosoftAdvertising

Integrated Learning IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

Microsoft Careers

Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

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At Microsoft, we believe that innovation comes from diversity of thought and inclusion. We are committed to a workplace where everyone feels valued and inspired. Our leadership is dedicated to fostering an environment where diverse perspectives lead to breakthrough innovations and a competitive edge.

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Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

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Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

Networking and Professional Development

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If you're ready to take on exciting challenges and make a difference in the world of technology, explore the job opportunities at Microsoft. Search for open positions that match your skills and interests, and prepare to embark on a rewarding career path filled with innovation and opportunities for personal and professional growth.

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At Microsoft, your future is limitless. Join us in our mission to empower every person and every organization on the planet to achieve more. Your journey with Microsoft starts here.
Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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