Wells Fargo

Lead Technology Business Services Consultant - Vendor Management

Wells Fargo • $100K — $130K *
Charlotte, NC 28269In-Person
Enterprise Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of Information Technology experience supporting Business Services or equivalent
  • Experience working with executive leadership and senior stakeholders
  • Strong analytical and problem-solving skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Exceptional written and verbal communication skills

Responsibilities

  • Support and report on day-to-day vendor management activities
  • Contribute to planning large-scale technology solutions
  • Enhance vendor management performance using automation tools
  • Implement technical initiatives for complex projects
  • Ensure compliance and support risk management efforts
  • Make decisions in complex situations impacting technology development
  • Collaborate with technology teams to resolve IT issues and enhance solutions
  • Guide on leveraging new technology and vendors

Benefits

  • Hybrid work schedule allowing for both in-office and remote work
  • Opportunity to work with high-profile business unit clients
  • Engagement with innovative technology solutions
  • Role in driving efficiency and cost-effectiveness through vendor management
  • Involvement in diverse projects impacting multiple lines of business
Full Job Description

About this role:

Enterprise Functions Technology (EFT) is seeking a Lead Technology Business Services Consultant who will specialize in vendor strategy and relationship management. The EFT group provides technology solutions and support for Risk, Audit, Finance, Marketing, Human Resources, Corporate Properties, and Stakeholder Relations business lines. In addition, EFT provides unique technology solutions and innovation for Wells Fargo Technology, Enterprise Shared Services, and Enterprise Data Management. This combined portfolio of applications and tools are continually engineered to meet the challenges of stability, security, scalability, and speed.

In this role, you will:

  • Work as part of the EFT Vendor Management team to support, track and report on the day-to-day activities of full functional Vendor management team.

  • Participate in managing and supporting the delivery of technology products and services of high-profile business unit clients and contribute to large scale solutions planning related to Technology Business Services

  • Ensure service quality and cost effectiveness of solutions by using automation tools to enhance the Vendor Management team's performance and capabilities.

  • Review customer information with the technology team and implement technical initiatives for highly complex projects impacting multiple lines of business or across the enterprise

  • Understand and ensure compliance and risk management requirements for supported area and work with other stakeholders to implement key risk initiatives

  • Make decisions in complex and multifaceted situations requiring solid understanding of managing multiple medium technology development efforts that influence and lead broader work team and drive new initiatives

  • Collaborate and consult with the technology team and more experienced management within Technology Business Services functional area to resolve Information Technology issues and provide customers with best possible solutions

  • Provide guidance on leveraging new technology & Vendors

Required Qualifications:

  • 5+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education

Desired Qualifications:

  • Experience working with executive leadership and senior business stakeholders

  • Strong analytical, problem-solving, and organizational skills

  • Ability to manage multiple priorities within a fast-paced environment

  • Exceptional written and verbal communication skills

Job Expectations:

  • This position offers a hybrid work schedule - ability to work in office

  • This position is not eligible for Visa sponsorship

  • Relocation assistance is not available for this position

Key Responsibilities

Vendor Strategy & Relationship Management

  • Serve as an advisor to technology leaders on vendor-related strategy and engagement.
  • Develop and maintain strong relationships with strategic technology vendors and service providers.
  • Drive vendor performance reviews, issue resolution, escalation management, and continuous improvement activities.
  • Support vendor consolidation and preferred vendor strategies to improve efficiency and reduce costs.

Contract & Commercial Management

  • Partner with Sourcing and Legal teams throughout the procurement and contracting process.
  • Review Statements of Work (SOWs), Master Service Agreements (MSAs), renewals, amendments, and commercial terms.
  • Partner with contract negotiations and ensure compliance with internal policies and governance requirements.
  • Monitor & track upcoming renewals, contract expirations, and vendor commitments.

Financial Governance & Spend Management

  • Partner closely with Finance to validate funding, budgets, forecasts, and vendor spend.
  • Provide visibility into vendor costs, commitments, savings opportunities, and financial risks.
  • Support business cases, investment requests, and spend approvals.
  • Analyze vendor spending trends and recommend optimization opportunities.

Cross-Functional Stakeholder Management

  • Coordinate activities across Technology, Finance, Sourcing, Legal, Risk, Architecture, and Business teams.
  • Facilitate alignment on vendor strategy, contract decisions, risk mitigation, and governance approvals.
  • Asist with stakeholder meetings and drive decision-making across multiple organizations.
  • Communicate vendor-related risks, opportunities, and recommendations to senior leadership

Risk & Governance Oversight

  • Ensure technology vendor engagements comply with enterprise standards, third-party risk requirements, and regulatory obligations.
  • Partner with Risk, Information Security, and compliance teams to support vendor assessments and approvals.
  • Monitor vendor performance, service levels, contract obligations, and operational risks.
  • Drive governance adherence throughout the vendor lifecycle.

Reporting & Analytics

  • Create & maintain executive-level reporting on vendor performance, spend, workforce, contract status, renewals, and risk exposure.
  • Maintain vendor dashboards, metrics, and management reporting.
  • Provide actionable insights that support strategic decision-making.

Posting End Date:

27 Jul 2026

*Job posting may come down early due to volume of applicants.

About Wells Fargo

Wells Fargo Careers

Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

Work You’ll Do

At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

Explore a Multitude of Career Paths

Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

Internship Programs

Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

Professional Growth and Development

We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

Benefits and Rewards

Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

Join Our Team

Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

Stay Connected

Keep up to date with the latest from Wells Fargo Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and get insider tips on crafting the perfect resume and acing your interview.

Networking and Innovation

At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

Empower Your Career

Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
Learn more about Wells Fargo
Size
246,577 employees
Market Cap
$155.2 billion
Industry
Finance & Insurance
Net Income
$3.3 billion
Founded
1852
5 Year Trend
-5.9%
NASDAQ
WFC
* Ladders Estimates

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