JP Morgan Chase & Co.

Lead Technical Program Manager

JP Morgan Chase & Co. • $120K — $145K *
Plano, TX 75025In-Person
Technical Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years in communications with leadership experience in large organizations
  • Experience using AI tools in program management environments
  • Skill in validating AI-generated plans and managing sensitive data
  • Proven analytical reasoning and problem-solving abilities
  • Experience leading projects through their lifecycle and adapting to change
  • Technical fluency with relevant platforms and tools
  • Strong stakeholder management skills with a focus on relationship building

Responsibilities

  • Develop and implement a comprehensive communications strategy aligned with business goals
  • Act as a primary liaison to executive leadership for communications and change initiatives
  • Utilize AI capabilities to streamline program planning and risk management
  • Encourage the adoption of AI-assisted practices for governance and reporting
  • Create communication programs to foster employee engagement and alignment
  • Collaborate with business leaders to support transformation initiatives and maintain consistent messaging
  • Manage escalation communications and highlight program successes across various forums
  • Establish communication protocols and KPIs to measure effectiveness and drive improvements

Benefits

  • Opportunities for professional development and growth
  • Collaborative environment with cross-functional teams
  • Access to the latest AI tools and technologies
  • Influential role in shaping the future of the organization
  • Potential for high-impact project involvement
Full Job Description
JOB DESCRIPTION
As a Change Management & Engagement Lead for Technology, you will help lead and evolve our change and communications function. You will be responsible for developing and executing a comprehensive change and communications strategy that strengthens organizational alignment, enhances stakeholder engagement, and supports business objectives. Applying a broad knowledge of technical principles and communication best practices, along with leveraging analytical reasoning and adaptability skills to navigate through ambiguity and change. Your strong communication skillset will enable you to effectively collaborate with cross-functional teams and manage stakeholder relationships, ensuring alignment on project objectives and governance. By managing communications and change effectively, you will contribute to the successful delivery of high-impact projects that shape the future of the firm. 

Job responsibilities

  • Develop and execute a comprehensive communications strategy aligned with enterprise priorities and long-term business objectives.

  • Lead as the point of contact to executive leadership on communications, stakeholder engagement, and change initiatives. Lead the planning and delivery of executive communications, thought leadership, and strategic messaging. Develop communications strategies and content, presentations, town halls, videos, and leadership messaging.

  • Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.

  • Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.

  • Create and implement communication programs that drive employee engagement and organizational alignment.

  • Partner with business leaders and additional communications teams to support transformation initiatives, organizational changes, and key enterprise programs while ensuring consistent messaging across all internal channels and audiences.

  • Highlight program successes through various forums (including newsletter, organizational meetings) and act as a communications escalation bridge for issue resolution. Lead issues management and escalation communications planning and execution.

  • Develop communication protocols and response frameworks, while establishing KPIs and reporting frameworks to measure communication effectiveness. Use data and insights to continuously improve communication strategies and outcomes.

Required qualifications, capabilities, and skills

  • 5+ years of progressive communications experience, including significant leadership responsibility. Proven success leading enterprise communications for a large organization, with additional experience communicating with senior leadership. 

  • Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technical program management workflows with strong validation habits and awareness of data sensitivity.
  • Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
  • Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
  • Proven experience leading through the project lifecycle management, including influencing decision makers and adapting to changes as business needs evolve
  • Strong technical fluency, with familiarity in current and relevant platforms, software tools, and technologies
  • Proficient in stakeholder management, with a track record of establishing productive working relationships and driving mutually beneficial outcomes
Preferred qualifications, capabilities, and skills

  • Executive presence and influencing skills. Strong judgment and decision-making capabilities.

  • Ability to thrive in high-pressure and rapidly evolving environments.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Finance & Insurance
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ
CCF
* Ladders Estimates

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