Lead, Teammate Relations - Retail

Under Armour

$90K — $120K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field
  • 3 years of experience in HR, especially in HRBP or Teammate Relations
  • Direct employee-facing experience

Responsibilities

  • Lead complex investigations into teammate complaints and workplace matters
  • Prepare comprehensive investigative reports with recommendations for next steps
  • Advise and coach HR leaders on teammate relations and performance management best practices
  • Build strategic partnerships with business leaders to identify and address teammate relations needs
  • Identify trends within client groups to aid in strategic solutions and change management
  • Recommend services to fill gaps and achieve organizational goals
  • Facilitate conflict resolution and support team dynamics through mediation

Benefits

  • Paid volunteer days for community service
  • Discounts on Under Armour merchandise
  • Competitive 401(k) plan matching
  • Maternity and parental leave for eligible teammates
  • Health and fitness benefits and discounts
Full Job Description
Purpose of Role

The Teammate Relations Partner is a critical member of Under Amour's Teammate Relations team. This team is responsible for developing and implementing an employee relations program to effectively and consistently deal with complaints, investigations, and performance issues to promote positive employee relations. Our goal is to gain a better understanding of team dynamics and provide solutions to improve team functioning. We proactively address systemic root cause issues that prevent us from meeting our organizational goals. We do that by leading focus groups, providing performance coaching, and looking into teammate complaints and concerns. We deal with complex, high-risk, and/or sensitive individual and team related issues, and make recommendations for solutions to address workplace issues with the goal of promoting an inclusive workplace that is free of discrimination and harassment.

Your Impact

  • Directly leads investigations involving teammate complaints, workplace concerns, and organizational issues across assigned client groups with minimal oversight, except those involving executive leaders.
  • Prepares investigative summaries and reports, assesses relevant facts, policy, precedent, teammate and business considerations, and makes recommendations on appropriate next steps.
  • Provides expert advice, counsel, coaching, and consultation to leaders (Sr. Director and below) and HR Business Partners regarding teammate relations best practices, performance management, policies, workplace matters, and employment laws, in partnership with the Company's In-house Employment Counsel as appropriate.
  • Builds strategic partnerships with business leaders and HR Business Partners to understand business priorities, proactively identify teammate relations needs, and provide solutions that support teammate and business outcomes.
  • Identifies trends and systemic root causes across assigned client groups and supports strategic solutions through leader capability building, team and individual interventions, change management efforts, and/or changes in strategic direction.
  • Recommends internal and external services and resources to address identified gaps and support organizational objectives.
  • Supports and coaches managers in developing, delivering, and monitoring Performance Improvement Plans and reviews teammate complaints or concerns regarding the performance management process.
  • Serves as a mediator, as appropriate, to facilitate conflict resolution and address challenged team dynamics.
  • Creates and delivers team interventions, including New Leader Assimilations, Focus Groups, Listening Sessions, and other interventions based on identified business or teammate needs.
  • Conducts onsite and field engagement activities, as appropriate to the assigned client group, to assess the teammate experience, strengthen leader partnerships, identify emerging concerns and trends, and recommend appropriate interventions.
  • Conducts exit interviews and analyzes exit survey data and other teammate feedback to identify trends and provide recommendations to strengthen the teammate experience and organizational culture.
  • Supports and coaches managers in delivering and executing the corrective action process, including determining the appropriate approach based on the circumstances.
  • Drives consistency in policy interpretation and application based on facts, trends, precedent, business context, and partnership across TMR, HR Business Partners, and applicable stakeholders.


Qualifications

  • Bachelor's degree (B. A. or B.S.) from four-year college or university
  • Minimum of 3 years of experience in a human resource function, preferably 1 year in an HRBP or Teammate Relations role
  • Direct employee facing experience


Workplace Location

  • Location: This individual must reside within commuting distance from our Baltimore (HQ) office.
  • Work Schedule: This role follows a hybrid work schedule, requiring 4 days in-office per week.


Relocation

  • No relocation provided


Base Compensation

$90,000.00-$120,000.00 USD

Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed and advance in their careers. Base salary is only one component of our competitive Total Rewards package.

Benefits & Perks

  • Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community
  • Under Armour Merchandise Discounts
  • Competitive 401(k) plan matching
  • Maternity and Parental Leave for eligible and FMLA-eligible teammates
  • Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being


Requisition ID: 166939

Location:

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