Req ID: 382429

We are currently seeking a Lead System Analyst - FTE / Remote to join our team in Charlotte, North Carolina (US-NC), United States (US).

Lead Systems Analyst

Day-to-Day Job Duties: (What this person will do on a daily/weekly basis)

• Collaborate with business stakeholders to gather, analyze, and document functional and non-functional requirements for enterprise applications.
• Lead requirements elicitation workshops and translate business needs into user stories, use cases, process flows, and functional specifications.
• Partner with Product Owners, Solution Architects, Developers, QA teams, and business users to deliver solutions aligned with business objectives.
• Manage and prioritize the product and requirements backlog, ensuring stories are refined, estimated, and development-ready.
• Perform impact analysis for system enhancements, production issues, and new initiatives while identifying risks and dependencies.
• Participate in Agile ceremonies including Sprint Planning, Backlog Refinement, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Review solution designs and ensure alignment with business requirements, enterprise architecture, and technology standards.
• Act as the primary liaison between business and technical teams, facilitating communication and resolving functional issues throughout the SDLC.
• Develop and maintain business process documentation, workflow diagrams, functional specifications, and requirements traceability.
• Support User Acceptance Testing (UAT), defect triage, release planning, production deployments, and post-implementation validation.
• Mentor junior analysts, promote best practices, and drive continuous process improvement initiatives across projects and teams.

Basic Qualifications: (What are the skills required for this job with minimum years of experience on each)

• Minimum 5+ years of experience as a Systems Analyst or Business Systems Analyst supporting enterprise software applications.
• Minimum 3+ years of experience working in Agile delivery environments; SAFe experience is preferred.
• Minimum 3+ years of experience gathering business requirements and translating them into user stories, use cases, acceptance criteria, and functional specifications.
• Minimum 3+ years of experience using Agile Lifecycle Management tools such as Jira, Azure DevOps (ADO), or equivalent.
• Minimum 3+ years of experience in business process analysis, gap analysis, solution design, and impact assessment.
• Minimum 3+ years of experience facilitating workshops and collaborating with business stakeholders and cross-functional technical teams.
• Minimum 3+ years of experience supporting User Acceptance Testing (UAT), defect management, release planning, and production implementations.

Travel:

• N/A

Degree:

• Bachelor's degree in information technology, Computer Science, Business Administration, Information Systems, Engineering, or a related field.

Nice to Have: (But not a must)

• SAFe Scrum/Product Owner Certification, CBAP, PMI-PBA, or equivalent Business Analysis certification.
• Experience working in Financial Services, Insurance, Healthcare, or other large enterprise environments.
• Experience leading or mentoring Business/System Analysts and coordinating work across multiple Agile teams.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $96,800.00 to $145,200.00. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use [redacted].com, [redacted].com and [redacted].nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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