AT&T

Lead Software Reliability Engineering

AT&T$141K — $237K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in software engineering, automation, or platform development; 8+ years preferred
  • Strong programming skills in Java or similar backend technologies
  • Experience building APIs, microservices, and scalable backend systems
  • Hands-on experience with CI/CD pipelines, DevOps practices, and Cloud architecture
  • Familiarity with observability tools
  • Strong collaboration skills across teams
  • Passion for innovation in AI-driven automation and developer productivity

Responsibilities

  • Design and implement scalable automation solutions for onboarding workflows
  • Enhance and maintain the SRE Intake platform focusing on usability and performance
  • Explore and evaluate technologies like LLMs and Azure features
  • Become an Observability expert for early detection and resolution of issues
  • Collaborate with client teams to create customized dashboards and monitors

Benefits

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (at least 23 days of vacation each year)
  • Paid Parental and Caregiver Leave
  • Adoption Reimbursement
  • Disability Benefits (short and long term)
  • Life and Accidental Death Insurance
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T services
Full Job Description

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

AT&T will not hire any applicants for this position who require employer sponsorship now or in the future. 

We are seeking a highly skilled and hands-on Lead Software Engineer to join Software Reliability Engineering (SRE) Onboarding and automation team. This role will drive innovation through automation, enhancement of observability platform to improve efficiency, utilize AI capabilities to improve user experience, and enable proactive detection of issues impacting critical business flows.

What you’ll do:

You will play a key role in driving end-to-end onboarding automation, enhancing observability integrations, and delivering intelligent solutions for client support, onboarding management, issue troubleshooting, and outage prevention. You will help shape how teams interact with the observability platform by leveraging automation to improve efficiency, reduce operational overhead, and enable faster, smarter issue resolution.

  • Design and implement scalable automation solutions to eliminate manual steps in onboarding workflows
  • Enhance and maintain the SRE Intake platform with a focus on usability, performance, and extensibility
  • Continuously explore and evaluate new technologies—such as LLMs, agents, and the latest Azure features—to find faster and better ways to address business challenges
  • Become Observability expert to facilitate early detection and issues resolution
  • Collaborate with client teams to build customized dashboards and monitors

What you’ll bring:

  • 5+ years of experience in software engineering, automation, or platform development - preferred 8+ years.
  • Strong programming skills in Java (preferred) or similar backend technologies.
  • Experience building APIs, microservices, and scalable backend systems.
  • Hands-on experience with CI/CD pipelines, DevOps practices, and Cloud architecture
  • Familiarity with observability tools
  • Strong collaboration skills to works effectively across application, architecture, and leadership teams.
  • Passion for innovation, particularly in AI-driven automation and developer productivity

Preferred Qualifications:

  • Experience building or integrating AI/ML or intelligent automation solutions.
  • Knowledge of SRE practices and production support workflows.
  • Experience with frontend technologies and improving UI/UX.
  • Exposure to large-scale onboarding or intake systems.
  • Familiarity with data visualization frameworks and reporting tools.

#LI-Onsite Full-time office role.

Ready to join our team?

Apply today.

Our Lead Software Engineering jobs earn between $141,300.00 - $237,400.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Atlanta, Georgia, USA:TX:Dallas / Three AT&T Plaza (308 S Akard St) - Co:308 S Akard St

Salary Range:

$141,300.00 - $237,400.00

About AT&T

Cricket Wireless is a U.S.-based company that offers prepaid wireless voice, text, and data services. Cricket Wireless was founded in 1999 by Leap Wireless International, Inc. Currently, it operates as a subsidiary of AT&T Inc.

AT&T Careers

Joining AT&T means becoming part of a global team known for driving innovation and leading the telecommunications industry. It's an opportunity to grow your career at one of the most diverse and resource-rich companies in the world. Work You'll Do At AT&T, we're not just about phone lines and data plans. We're about connecting people and fostering relationships. As a member of our team, you'll help deliver cutting-edge solutions across various sectors, ensuring that our services are not only available but also transformative. Lead with Innovation Embrace a role at AT&T where technology meets creativity. Our professionals lead the market in developing and deploying technology solutions that transform how people communicate and do business. We are pioneers in creating new paths for technology, with a focus on sustainable and responsible innovation. Join a Diverse and Inclusive Team AT&T is committed to diversity and inclusion, ensuring that all employees can thrive. We are proud to offer diversity training and leadership programs that empower our team members to grow professionally and personally. Our culture is one of inclusivity, where every voice is heard and valued. Explore Job Opportunities Whether you're looking for an entry-level position or a more senior role, AT&T offers a range of job opportunities across various fields. From engineering to marketing, our team is composed of skilled professionals who are leaders in their respective areas. Internship Programs Kickstart your career with an AT&T internship. Gain hands-on experience, work on real projects, and learn from leaders in the industry. Our internships provide a robust platform for learning and growth, helping you build skills that are crucial for future success. Benefits and Growth AT&T is dedicated to the growth and development of its employees. We offer comprehensive benefits, including health care, retirement plans, and continuous professional development opportunities. With resources like career coaching and resume workshops, we support your journey every step of the way. Networking and Professional Development Expand your professional network within AT&T through various networking events, mentorship opportunities, and collaborative projects. Our focus on career development is designed to help you reach your professional goals, enhancing your skills and preparing you for leadership roles. Stay Connected Join Our Team Discover the career you've always wanted by exploring the open positions at AT&T. We are constantly on the lookout for passionate, innovative, and driven individuals to join our team. Check out our current job listings and find where your skills and interests align with our needs. Keep Up to Date Stay informed with the latest career tips, company news, and industry insights—all from the professionals who are part of our team. AT&T is a place where you can make an impact, leading the way in the telecommunications industry. Job Alert Emails Customize your experience by signing up for job alerts that match your career preferences. Stay ahead of the curve and be the first to know about exciting and rewarding opportunities at AT&T. At AT&T, your career is poised for success, equipped with the right tools, culture, and team to make it happen. Join us and be part of a company that values innovation, leadership, and a diverse workforce.
Learn more about AT&T
Size
203,000 employees
Market Cap
$131.2 billion
Industry
Net Income
-$5.1 billion
Founded
1983
5 Year Trend
+0.6%
Revenue
$171.7 billion
NASDAQ

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