JP Morgan Chase & Co.

Lead Software Engineer: Platform & Journey Builder

JP Morgan Chase & Co.$130K — $180K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in software engineering, focusing on workflow orchestration and policy-driven journey engineering.
  • Proficient with event-driven architecture, specifically Kafka or similar event streaming platforms.
  • Strong knowledge of role-based access control (RBAC) and organizational namespace management.
  • Experience building developer-facing SDKs and API documentation.
  • Familiarity with observability tools and practices like distributed tracing and SLO definitions.

Responsibilities

  • Build and maintain a configurable onboarding orchestrator for customer identity journeys.
  • Design configurable journey frameworks to streamline product team interactions without implementation forking.
  • Enforce role-based access controls to ensure data integrity and separation of line-of-business operations.
  • Develop event-driven integrations for decoupling onboarding processes from system dependencies.
  • Own observability practices to improve failure isolation and incident response times.
  • Create SDKs and documentation for enabling product teams in deploying compliant identity solutions.
  • Facilitate migration from legacy services to a more platform-based architecture.

Benefits

  • Flexible working arrangements to support work-life balance.
  • Access to extensive professional development resources and training programs.
  • Collaborative and inclusive company culture.
  • Comprehensive health and wellness programs.
  • Opportunities to work with cutting-edge technology and innovative solutions.
Full Job Description
JOB DESCRIPTION

As a Lead Software Engineer at JPMorgan Chase within the Consumer & Community Banking’s Customer Platform team, you are an integral part of an agile team that works to enhance, build, and deliver trusted, market-leading identity and onboarding solutions in a secure, stable, and scalable way. You will play a key role in designing and delivering a shared identity platform that supports customer onboarding, identity verification, and trust services across multiple products and lines of business.

Job responsibilities

  • Build the Identity Onboarding Orchestrator the configurable, policy-aware workflow engine governing the full onboarding journey and enforcing compliance completion requirements before any journey is marked done

  • Design configurable journey frameworks that expose the right configuration surface to product teams without forking the underlying implementation

  • Design and enforce RBAC LOB as organizational namespace, role boundary definition, and access controls that protect line-of-business separation at the data model level

  • Build and maintain event-driven integrations event streaming patterns that decouple journey outcomes from downstream system dependencies and enable regulatory change propagation through a single update

  • Own observability across multi-service journey execution distributed tracing, SLO definition, and alerting that reduces mean-time-to-isolate failures from hours to minutes

  • Build developer facing SDKs, API documentation, sandbox environments, and integration templates that enable LOB teams to assemble and deploy compliant identity journeys without an engineering dependency

  • Support migration to Platformization build migration playbooks and adapter tooling that move product teams off legacy bespoke services in weeks, not quarters

  • Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
  • Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.

Required qualifications, capabilities and skills

  • Develop workflow orchestration and policy-driven journey engineerin

  • Experience with event-driven architecture (Kafka or equivalent) event streaming platform, including publishing, consuming, and schema governance

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

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Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

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Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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