BigCommerce

Lead Software Engineer

BigCommerce$110K — $216K *
US-Anywhere
+ 2 other locationsRemote
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of coding experience in server-side languages (Python, GoLang, Java, etc.)
  • Preferred Bachelor's degree in CS, EE, SW, CE, MIS, or equivalent experience
  • Proven experience architecting and building AI/ML systems in production environments
  • Experience with LLMs and GenAI technologies
  • Familiarity with e-commerce data pipelines, taxonomies, and schemas preferred
  • Hands-on leadership experience with cross-functional teams
  • Expertise in cloud platforms (AWS, GCP, Azure) and modern MLOps practices

Responsibilities

  • Interface with team members and stakeholders, providing direction and technical guidance
  • Collaboratively author high level designs, ensuring alignment with strategic goals
  • Lead engineering efforts for major AI initiatives across teams
  • Facilitate rapid solution development while balancing speed and scalability
  • Shape the AI strategy in collaboration with Product & Engineering leaders
  • Assess technology options for optimal business ROI
  • Build scalable and secure AI solutions for large-scale applications

Benefits

  • Hybrid work model requiring three days in the office for teams in Austin or Atlanta metro area
  • Opportunities for mentorship, coaching, and upskilling within the organization
  • Focused individual work complemented by in-person collaboration opportunities
Full Job Description

We’re seeking a highly accountable, and impact-driven AI Lead Software Engineer to play a pivotal role in shaping and executing our AI vision. As a key member of technical staff, you’ll collaborate closely with senior Product and Engineering leaders to drive strategic initiatives and deliver results through cutting-edge AI technologies.

In this role, you’ll lead the design and implementation of multiple AI-based product solutions, enabling rapid experimentation and implementation for a variety of product use-cases across the business. Success will require exceptional written and verbal communication skills, an ability to contribute to high level designs and translate into low level designs, a strong bias for action, a focus on measurable outcomes, and a commitment to continuously improving the capabilities of the organization through mentorship, coaching and evangelization.

What You’ll Do

  • Interface with team members across one or more domains, executives and stakeholders across the business to provide context, direction setting and technical guidance.

  • Collaboratively contribute to and/or author high level designs and partner with key leaders to ensure strategic alignment.

  • Serve as lead engineer for major initiatives, working across teams to develop and implement low level designs.

  • Facilitate quick-turnaround solutions to address urgent business needs, striking the right balance between delivery speed, scalability, and reliability.

  • Collaborate with Product & Engineering leadership to help shape the AI strategy.

  • Assess technology options to establish fit for purpose and make selections to optimize ROI for the business.

  • Build scalable solutions and systems that are secure, cost-effective and performant at very large scale.

  • Deep understanding of and experience with RAG pipelines, MCP, AI agents, multimodal LLMs, prompt orchestration, LLM telemetry and inspection, etc.

  • Upskill the organization by evangelizing technologies and identifying opportunities for experimentation and education.

Who Are You

  • 5+ years of coding experience in one or more server-side languages (Python, GoLang, Java, etc)

  • Education: Preferred minimum Bachelor9s degree in CS, EE, SW, CE, MIS; or equivalent experience

  • Proven experience architecting and building AI/ML systems, especially in production environments dealing with structured and unstructured data

  • Experience building product solutions with LLMs and GenAI technologies

  • Experience working with product data pipelines and familiarity with e-commerce taxonomies, schemas, is highly preferred

  • Familiarity with modern AI infrastructure (e.g., vector databases, model orchestration tools, inference frameworks, cloud-native ML workflows) is preferred

  • Hands-on leadership experience with cross-functional teams 6 engineering, product, design, data science, driving both vision and execution.

  • Expertise in cloud platforms (AWS, GCP, or Azure), API architecture, and modern MLOps practices.

  • Solid experience with SQL, in-memory storage and similar data storage solutions

  • Familiarity with Angular, React and other similar Frontend frameworks

Work Where You Thrive

For candidates based in the Austin or Atlanta metro area, the position follows a hybrid work model with three days per week in the office, balancing focused individual work with meaningful in-person collaboration.

#LI-REMOTE

#LI-GC1

(Pay Transparency Range:$110,000.00 - $216,000.00)

Compensation Transparency

The national base salary range for this role is posted above in this job post.

Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams.

Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution.

About BigCommerce

BigCommerce is a software company that provides a platform for online businesses to create and manage their e-commerce websites. The company was founded in 2009 and is headquartered in Austin, Texas, U.S. Its platform allows businesses to create online stores, manage their products, process payments, and handle shipping and fulfillment. The company offers a range of plans for businesses of different sizes, from small startups to large enterprises. As of 2020, the company has more than 60,000 customers in over 120 countries. BigCommerce is a privately held company and has raised over $200 million in funding.
Learn more about BigCommerce
Size
813 employees
Market Cap
$597.2 million
Industry
Net Income
-$37.5 million
Founded
2009
Revenue
$152.3 million
NASDAQ

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