TIAA

Lead Robotics Analyst

TIAA$102K — $144K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in Business Analysis and Continuous Improvement.
  • Strong project leadership skills with effective communication of progress.
  • Understanding of automation and workflow technologies (RPA, BPM tools).
  • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Visio).
  • University degree preferred.

Responsibilities

  • Elicit and document business requirements for automation technology solutions.
  • Drive consensus among stakeholders regarding needs and findings.
  • Define and deliver solutions aligned with business goals and budgets.
  • Research internal and external automated solution designs for business requirements.
  • Design, develop, and test automation technologies (e.g., RPA, BPM).
  • Utilize interpersonal skills to collaborate effectively within teams.
  • Present findings and project status at various organizational levels.

Benefits

  • Opportunity to work in a fast-paced and innovative environment.
  • Engagement in diverse automation technology projects.
  • Support for continuous professional development.
  • Stable work environment with a focus on team collaboration.
Full Job Description
The Lead Robotics Analyst will work as a liaison among stakeholders and business partners to understand the structure, processes, policies and operations of an organization, and recommend solutions that enable the organization to achieve its efficiency goals. The qualified candidate will be a highly motivated individual who has a passion for developing innovative/creative solutions in a fast-paced environment. This individual must be a self-starter who possesses both technical and critical thinking skills, the ability to work independently, as well as, an integral member of a high performing team.

Key Responsibilities and Duties
  • Elicit and document business requirements, risks and priorities to establish a clear understanding of the stakeholders' environment in support of solution development through automation technology solutions.
  • Achieve consensus across stakeholders by driving clarity around needs, findings, gaps and mitigation measures.
  • Define, validate and deliver solutions that meet business needs, goals, objectives and budget.
  • Research other internal / external approaches to automated solution design for similar business needs / requirements.
  • Design, develop and test automation technologies (Robotic Process Automation, Activiti Business Process Management, low code solutions, etc.).
  • Possess interpersonal skills with the ability to work independently as well as part of a team.
  • Adapt at organization and have presentation skills to deliver at various levels (project, stakeholder, leadership and executive leadership).
  • Confidence in knowledge and practices with technology techniques, process analysis and methods.
  • Adaptive approach with innovative problem resolution skills.
  • Proactive self-starter with the ability to balance and manage multiple projects simultaneously; Attention to detail and ability to deliver within deadlines.
  • Influential in establishing and maintaining trust and partnerships.
  • Can function effectively and proficiently in a changing environment.

Educational Requirements
  • University (Degree) Preferred

Work Experience
  • 5+ Years Required; 7+ Years Preferred

Physical Requirements
  • Physical Requirements: Sedentary Work


Career Level
8IC

Required Skills:
  • 5 or more years of experience in Business Analysis and Continuous Improvement, with a demonstrated track record of enhancing the efficiency and effectiveness of business processes and practices.
  • Five years or more of leading projects and communicating progress (example: ability to create presentations that showcase facts/data/results to partners)
  • General understanding of automation and workflow technologies, including Robotic Process Automation (RPA), Business Process Management tools such as Activiti (BPM/Workflow), and low-code application development solutions.
  • Proficient with Microsoft Office applications (Word, Excel, Outlook, PowerPoint, Visio)


Preferred Skills:
  • A Bachelor of Arts or Bachelor of Science degree in a relevant field is preferred.
  • Experience in writing requirements or User Stories
  • Exposure to or general knowledge of customer journey maps or personas
  • Analysis of systems and integration, ability to quickly learn and understand how different systems operate together
  • Experience or exposure with robotics, programing or the IT industry is a plus
  • Knowledge with web and application servers


Related Skills

Acceptance Testing, Business Analysis, Business Process Improvement, Business Process Mapping, Business Process Understanding, Business Requirements, Collaboration, Data Analysis, IT Business Analysis, Systems Design/Analysis, Systems Development Life Cycle, Technical Documentation, Test Planning

Anticipated Posting End Date:
2026-07-15

Base Pay Range: $102,000/yr - $144,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

About TIAA

TIAA is a financial services company that specializes in providing retirement plans, IRAs, mutual funds, and life insurance. The company is dedicated to helping those who teach, heal, and serve to achieve financial well-being. TIAA was founded in 1918 and headquartered in New York, United States.

TIAA Careers

Joining TIAA presents an unparalleled opportunity to become part of a team that prides itself on fostering a culture of growth, innovation, and leadership in the financial services industry. As a company deeply committed to the professional development and well-being of its employees, TIAA is where your career aspirations can take flight.

Work You’ll Do

At TIAA, we are dedicated to providing our employees with meaningful job opportunities that offer both challenges and rewards. We believe in nurturing the skills and talents of our team members through diverse career paths, leadership development programs, and continuous learning opportunities.

Explore Our Team

Become a part of a workforce that is as diverse as the clients we serve. At TIAA, we understand that unique perspectives lead to innovative ideas and better decision-making. Our inclusive culture supports diversity training, ensuring all team members can thrive.

Innovate with Us

TIAA is at the forefront of financial innovation. We encourage our employees to lead the way in developing new strategies and solutions that continue to redefine the industry. Our collaborative environment supports your ideas and fosters creativity at every level.

Grow Your Career

Whether you are looking for your first internship or a seasoned professional position, TIAA offers a range of employment opportunities to help you realize your potential. Take advantage of our comprehensive benefits package, competitive salaries, and programs designed to support your career growth.

Networking and Professional Development

Networking at TIAA goes beyond connecting with colleagues; it involves engaging with industry leaders and participating in high-impact mentoring programs. Our commitment to professional growth is evident through our robust training and development courses tailored to enhance your career journey.

Join Our Hiring Process

Embark on your career with TIAA through a straightforward hiring process. Start by exploring open positions that match your skills and interests on our Jobs page. Submit your resume, prepare for your interview, and let your journey of professional fulfillment begin.

Stay Connected

Keep up to date with the latest from TIAA Careers by signing up for job alert emails that provide insights into new positions and career opportunities. Our careers blog offers tips, industry-leading insights, and insider perspectives to help you stay ahead in your career.

TIAA: Empowering Professional Futures

At TIAA, we are not just offering jobs; we are building futures. We invite you to join our team and experience a career where your growth is our priority, and your potential is limitless.

Search TIAA Jobs

Discover the opportunities waiting for you at TIAA. Search for open positions that align with your career goals and apply today. Let’s innovate, lead, and grow together. [SEARCH TIAA JOBS] [READ CAREERS BLOG]
Learn more about TIAA
Size
17,000 employees
Industry

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