UCLA Health

Lead RN Case Manager - Intensive Case Management, Hybrid/Remote

UCLA Health • $150K — $198K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Nursing
  • 5+ years of professional nursing experience
  • 3+ years in complex case management or related fields
  • 3+ years handling medically complex/high-risk populations
  • 3+ years in interdisciplinary care coordination
  • 3+ years in hospital discharge planning
  • 3+ years in managed care operations, including health plan workflows

Responsibilities

  • Provide clinical guidance and case consultation for high-risk patients
  • Oversee care coordination and workflow support
  • Facilitate safe transitions of care while addressing social determinants of health
  • Promote the application of ICM standards and evidence-based practices
  • Drive operational excellence through process improvement and data-informed decision making
  • Support interdisciplinary collaboration to enhance patient engagement and improve outcomes

Benefits

  • Comprehensive healthcare coverage
  • Retirement plan options
  • Professional development opportunities
  • Collaborative work environment
  • Work-life balance with a Monday-Friday schedule
Full Job Description
General Information

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Work Location: Los Angeles, CA, USA

Work Schedule

Monday-Friday, 8AM-5PM

Posted Date

09/28/2026

Salary Range: $150858.00 - 198986.40 Annually

Employment Type

2 - Staff: Career

Duration

Indefinite

Job #

33185

Primary Duties and Responsibilities

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The ICM Nurse Lead serves as a senior nurse case manager clinical leader within the Intensive Case Management program and is responsible for providing day-to-day clinical guidance, case consultation, care coordination oversight, workflow support, and clinical escalation management for complex and high-risk patients.

The ICM Nurse Lead supports the delivery of a high-touch, longitudinal, interdisciplinary case management model designed to improve patient outcomes, reduce avoidable emergency department visits and hospitalizations, facilitate safe transitions of care, address social determinants of health, and improve coordination across the healthcare continuum.

The Nurse Lead serves as a critical bridge between ICM leadership, Nurse Case Managers, Social Workers, Patient Navigators/Care Coordinators, physicians, specialists, inpatient teams, SNFs, home health, behavioral health, and other community partners.

The position promotes consistent application of ICM standards, evidence-based clinical practices, acuity stratification, outreach expectations, documentation standards, interdisciplinary collaboration, and transition-of-care processes.

The position plays a critical role in facilitating timely access to care, reducing barriers across the continuum, and supporting effective care transitions through close collaboration with interdisciplinary teams, including Nursing, Social Work, and Utilization Management. This role drives operational excellence through process improvement, data-informed decision-making, and staff development, contributing to improved patient engagement, quality outcomes, and overall program performance.

Salary Range: $150,858 - $198, 986 annual

Job Qualifications

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Required:
  • Bachelor's degree in Nursing
  • 5+ Years Professional nursing experience
  • 3+ Years Complex case management, care management, utilization management, population health, or related experience
  • 3+ Years Demonstrated experience caring for medically complex/high-risk populations
  • 3+ Years Experience with interdisciplinary care coordination
  • 3+ Years Experience with hospital discharge planning and/or transitions of care.
  • 3+ Years Experience in Managed care Organization, Medical Group operations, Health Plan administration and workflows.
  • 3+ Years Ability to manage multiple patient related tasks.

Preferred:
  • CCM - Certified Case Manager


As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

Current/former UC employees are subject to a personnel file review.

About UCLA Health

UCLA Health is a world-renowned academic medical center located in Los Angeles, California. It comprises four hospitals, including Ronald Reagan UCLA Medical Center, and more than 200 primary and specialty care clinics. UCLA Health is affiliated with the David Geffen School of Medicine at UCLA and is consistently ranked among the top hospitals in the United States. The health system employs over 20,000 people and serves as a major center for patient care, medical education, and research.
Learn more about UCLA Health
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