Wells Fargo

Lead Risk Analytics Consultant (Collections and Workout)

Wells Fargo$119K — $206K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of Risk Analytics experience, or equivalent work experience, training, military experience, or education.
  • Deep credit risk strategy and operations experience in collections/loss mitigation within financial services, preferably small business or commercial.
  • Proficiency in data analytics (SQL, SAS, Python) with an ability to translate complex data into actionable insights.
  • Proven experience in developing and optimizing collections, recovery, and workout strategies including segmentation and treatment design.
  • Strong partnership and influence skills to align operations teams on priorities and drive strategy implementation.
  • Track record of improving operational efficiency through gap identification and workflow streamlining.
  • Exceptional communication and storytelling skills to convey insights clearly to diverse audiences.

Responsibilities

  • Partner with Operations and Technology teams to enhance day-to-day execution of business processes.
  • Translate analytics insights into actionable changes in workflows, strategies, and processes.
  • Challenge the practicality and effectiveness of operational procedures and credit strategies, recommending streamlined models.
  • Lead cross-functional teams to advance automation and data-driven capabilities.
  • Identify and implement opportunities to automate manual processes, enhancing decision-making speed.
  • Enhance tools and reporting infrastructure to promote consistent and repeatable processes using data analytics.
  • Own strategy design and performance monitoring, analyzing impacts of policy changes on operations and trends.

Benefits

  • Comprehensive health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life, critical illness, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings programs
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
Full Job Description

About this role:

Wells Fargo is seeking a Lead Risk Analytics Consultant to join the Business Banking Risk team to play a critical role in assessing and optimizing collections and workout operations including ownership of related credit risk models and strategies. Lead complex initiatives with Business Banking collections and workout operations to improve efficiency, execution and effectiveness of collections and loss mitigation processes. 

This includes leading collections/workout analytics to identify and then drive opportunities to streamline process and enhance outcomes; design and advance modeling and other automated, data-driven capabilities to improve consistency, scalability and speed of decisioning; and provide insights to Business Banking leaders (business, operations and risk) to ensure alignment between strategy, operations and risk expectations.


In this role, you will:

  • Partner closely with Operations and Technology teams: work directly with Unsecured Lending Operations and Business Banking Operations to improve day-to-day execution
  • Translate analytics into actionable changes in workflows, strategies and process.
  • Provide ongoing challenge to ensure operational procedures and credit strategies are practical and effective in execution; recommend and collaborate to implement streamlined, scalable operating models; ensure alignment between credit strategy, operational execution and policy requirements
  • Lead cross-functional teams across risk and front line to advance automation and data-driven capabilities
  • Identify and implement opportunities to automate manual processes and improve decisioning speed
  • Partner to enhance tools, reporting and infrastructure; promote consistent and repeatable processes through better use of data and analytics
  • Own strategy design, monitoring, credit policy and models: design and refine collections and loss mitigation strategies; track performance metrics and benchmarks; analyze and quantify impacts of policy and procedure changes on trends, providing statistical and financial modeling in support of operations
  • Manage rollout of programs, develop testing agenda, drive funding and execution of efficiency updates: synthesize complex data into clear, decision-ready insights; provide recommendations to management on risk trends, operational improvements and strategic actions


Required Qualifications:

  • 5+ years of Risk Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • Deep credit risk strategy and operations experience in, collections / loss mitigation and recovery within financial services (small business or commercial preferred)
  • Proficiency in data and analytics skills (SQL, SAS, Python, or similar) with ability to translate large, complex data into actionable insights and guide analysts in producing high quality, decision ready analysis
  • Proven experience developing and optimizing collections, recovery and workout strategies, including segmentation, treatment design, and prioritization and integration into operational workflows
  • Strong partnership and influence skills, with the ability to work closely with operations teams to align on priorities, challenge constructively and drive adoption of process and strategy changes. 
  • Track record of improving operational efficiency, including identifying process gaps, streamlining workflows and advancing automation or scalable, data-driven solutions.
  • Ability to connect analytics to execution, translating insights into practical, implementable recommendations that balance risk objectives with operational constraints.
  • Strong communication and storytelling skills, able to tailor insights to diverse audiences (operations, analytics, risk, leadership) using clear, data-backed narratives and visualizations.
  • Advanced problem solving, analytical and quantitative skills with experience working across multiple data sources and times series to monitor performance, diagnose issues and inform continuous improvement.


Job Expectations:

  • Ability to work at one of the approved locations in the job posting
  • This position does not offer sponsorship

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

$119,000.00 - $206,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit  for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Posting End Date:

21 Jun 2026

*Job posting may come down early due to volume of applicants.

About Wells Fargo

Wells Fargo Careers

Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

Work You’ll Do

At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

Explore a Multitude of Career Paths

Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

Internship Programs

Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

Professional Growth and Development

We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

Benefits and Rewards

Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

Join Our Team

Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

Stay Connected

Keep up to date with the latest from Wells Fargo Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and get insider tips on crafting the perfect resume and acing your interview.

Networking and Innovation

At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

Empower Your Career

Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
Learn more about Wells Fargo
Size
246,577 employees
Market Cap
$155.2 billion
Industry
Net Income
$3.3 billion
Founded
1852
5 Year Trend
-5.9%
NASDAQ

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