Lead Researcher, Cultural & Consumer Insights

Match Group, Inc.$207K — $254K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • PhD in behavioral science (psychology, sociology, relationship science) with quantitative research methods expertise.
  • 5+ years of applied consumer research experience in a corporate setting post-PhD.
  • Strong expertise in quantitative survey design that is methodologically sound and user-friendly.
  • Demonstrated ability to synthesize complex insights into strategic research questions.
  • Proven experience in data storytelling, making insights accessible and engaging for various audiences.
  • Highly collaborative approach, comfortable with ambiguity and evolving priorities.
  • Experience in cross-cultural research or conducting studies in diverse markets is a plus.

Responsibilities

  • Design and execute creative quantitative surveys informed by behavioral science and cultural insights.
  • Analyze data throughout the research process, engaging collaborators with ongoing insights.
  • Drive strategic partnerships with Product Marketing and Communications to embed research insights into their initiatives.
  • Lead key consumer reports and localized studies, informing product marketing strategies.
  • Innovate in survey methods and data storytelling, keeping Hinge at the forefront of quantitative research.
  • Manage external research vendors, providing clear direction aligned with the team's goals.
  • Contribute to initiatives that enhance understanding of Gen Z and LGBTQ+ consumer behaviors.

Benefits

  • 401(k) matching up to $10,000 per year.
  • Annual Learning & Development stipend and free access to Udemy courses.
  • 100% paid parental leave for 20 weeks for all new parents.
  • Fertility support including a stipend for fertility preservation and access to care.
  • Monthly $100 date stipend and free Hinge Premium for employees and their loved ones.
  • Participate in Employee Resource Groups for community support and events.
Full Job Description
About the Role

Hinge is hiring a Lead Researcher to join our Cultural & Consumer Insights team. This role is the lead quantitative research partner to our Global Communications team, with a secondary focus supporting Product Marketing. This role requires a PhD in a behavioral science field (e.g., psychology, sociology, relationship science, behavioral economics, communications) along with strong quantitative research chops: you know how to design a survey that's methodologically sound enough to stand behind publicly (in press, in reports, in front of leadership), and thoughtful enough to be a genuinely good experience for the daters taking it. You have a proven ability to translate data into insights and stories that provoke new thinking and drive action, and you're energized by the idea of helping daters see their approach to dating in a new light.

You'll partner closely with Communications and Product Marketing, translating big, sometimes ambiguous strategic questions ("What is a conversation-worthy behavior amongst GenZ daters") into sharp, actionable survey design and quantitative analysis. One week you'll be uncovering and socializing insights that shape our global consumer reports; the next you'll be partnering with Product Marketing to test feature sentiment or messaging with users. While this role primarily supports Marketing, Communications, and Product Marketing, the insights you generate will often extend well beyond the team, feeding into product initiatives, and will ultimately shape experiences for daters across the globe.

This role calls for someone who is highly collaborative, comfortable operating in ambiguity, and energized by moving fluidly between high-level strategic thinking and the technical details of quantitative survey design, analysis, and storytelling.

Responsibilities
  • Survey Strategy & Design: Bring behavioral science and cultural expertise, especially on how Gen Z relates to dating, identity, and connection, into early brainstorms with Comms and Product Marketing, helping shape raw ideas and themes into sharp, well-defined research questions and exploration areas.
  • Quantitative Craft: Design and field rigorous, creative surveys that translate those questions into precise instruments, ones that are also a genuinely good experience for daters.
  • Ongoing Insight Synthesis: Run analysis as learnings emerge (not just at the end), keeping collaborators informed and engaged along the way, bringing the team on the ride with the data, even though final story and report ownership sits elsewhere.
  • Signature Initiatives: Power efforts like the Global DATE Reports (GenZ + LGBTQIA), localized data stories in markets outside the US, and product marketing launches (value proposition testing, feature sentiment).
  • Strategic Partnership: Act as a close, trusted partner to Communications and Product Marketing, embedding insights work directly into their strategy and planning, and connecting opportunities across Marketing and Product.
  • Innovation in Quant Storytelling: Stay curious about what's next, experimenting with new survey formats, question design, and analysis approaches to push Hinge's quantitative storytelling forward.
  • Vendor Management: Direct external research and strategy agencies, providing clear briefs and strategic direction aligned to CCI's goals.


Within Three Months We Expect You To:

  • Develop a strong understanding of storytelling at Hinge and build processes to support it by collaborating with marketing partners on a data-driven, consumer-facing story.
  • Build strong, trusted, collaborative relationships with key partners across Communications and Product Marketing, including marketing managers in US + European + LATAM markets.
  • Develop a research roadmap around key marketing moments in close collaboration with marketing partners.


What We're Looking For
  • PhD in a behavioral science field (relationship science, psychology, sociology, behavioral economics, communications, or related discipline), with formal training in research methods and quantitative analysis.
  • Passion and curiosity about dating culture and our mission of inspiring intimate connections to create a less lonely world.
  • 5+ years of post-PhD applied consumer research experience, with deep expertise in quantitative survey design, able to craft surveys that are methodologically sound and genuinely engaging for respondents.
  • Experience designing research for external audiences, including press coverage, branded reports, and thought leadership.
  • You're an expert at defining the right questions: you can synthesize diverse perspectives and cultural observations into sharply defined research questions and areas of exploration
  • Expert data storyteller with a proven ability to find the story in the data and make insights accessible and compelling
  • Extremely collaborative, low-ego partner who thrives working shoulder-to-shoulder with Marketing and Product Marketing teams, who is comfortable operating with ambiguity and shifting priorities.
  • Mixed-methods research expertise, with strong quantitative survey experience as a core strength, complemented by qualitative experience is a plus (in-depth interviews, ethnographic observation).
  • Champions team culture in authentic, courageous, and empathic ways.
  • Cross-cultural or cross-market research experience is a plus: you've run studies beyond the US and know how to identify and contrast cultural nuances.

$ 207000- $254000 a year

Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in New York City. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.

#LI-CH1

As a member of our team, you'll enjoy:

401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.

Professional Growth: Get an annual Learning & Development stipend once you've been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day.

Parental Leave & Planning: When you become a new parent, you're eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.)

Fertility Support: You'll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide a stipend towards fertility preservation. You and your spouse/domestic partner are both eligible.

Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates- Romantic or otherwise. Hinge Premium is also free for employees and their loved ones.

ERGs: We have eight Employee Resource Groups (ERGs)-Asian, Unapologetic, Disability, LGBTQIA+, Raices, Women/Nonbinary, Parents -that hold regular meetings, host events, and provide dedicated support to the organization & its community.

About Match Group, Inc.

Match Group, Inc. is an American internet and technology company headquartered in Dallas, Texas. It owns and operates the largest global portfolio of popular online dating services including Tinder, Match.com, Meetic, OkCupid, Hinge, PlentyOfFish,UPWARD, Ship, and OurTime, totalling over 45 global dating companies. The company was owned by parent company IAC and in 2019, the company had 9.283 million subscribers, of which 4.554 million were in North America. Japan is the company's second largest market, after the United States. In July 2020, Match Group became a separate, public company.
Learn more about Match Group, Inc.
Size
2,500 employees
Market Cap
$28,680
Industry
5 Year Trend
+1820%
NASDAQ

Similar Jobs

More Jobs at Match Group, Inc.

More Consumer Technology Jobs

Find similar Lead Researcher, Cultural & Consumer Insights jobs: