Salesforce

Lead Quality Release Engineer

Salesforce$148K — $223K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in Release Management, DevOps, or Software Engineering in enterprise B2B SaaS environments.
  • Hands-on experience with Hyperforce and Falcon deployment architectures.
  • In-depth knowledge of the Salesforce platform including capabilities and limitations.
  • Proven experience with CI/CD tools, version control systems like Git, and automated deployments.
  • Strong project management skills to manage complex release cycles and meet deadlines under pressure.
  • Excellent communication skills for presenting technical details to diverse audiences.
  • Rigor in managing release backlogs focused on quality and risk mitigation.

Responsibilities

  • Ensure release quality and push back on subpar releases with clear communication.
  • Own execution and coordination of weekly hotfixes for critical updates.
  • Manage the end-to-end logistics for major feature releases, ensuring alignment among stakeholders.
  • Oversee deployments in Hyperforce and Falcon environments, maintaining reliability and performance standards.
  • Sync development, testing, staging, and production environments across the release pipeline.
  • Maintain version control and resolve conflicts among development teams to ensure codebase integrity.
  • Enforce governance policies for compliance and identify CI/CD process improvements.
  • Provide regular status updates and maintain accurate deployment documentation.

Benefits

  • Access to comprehensive support resources for work-life balance.
  • Opportunities for continuous learning and professional development.
  • AI-powered tools designed to enhance productivity and collaboration.
  • Supportive company culture that promotes personal and professional growth.
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Software Engineering

Job Details

Today, the global supply chain is plagued by manual, slow, and fragmented processes and data that force companies to rely heavily on email, spreadsheets and manual labor to manage complex, ever-shifting operational workflows. Agentforce for Supply Chain is reimagining the supply chain by empowering companies to collaborate and automate complex business processes on a single platform. As a Product Management Director for the Store, you will be vital in building out and managing a store of processes. These processes can be used by customers and drive both usage growth as well as tangible business value (e.g cost savings). We are seeking a customer-obsessed team member with experience delivering enterprise products, passion for solving big problems with creative solutions, and commitment to speed and quality.

As a Release Manager for Regrello, you will be the linchpin between development and operations. You will ensure that updates and new features are delivered efficiently and reliably, minimizing disruptions and maximizing the value derived from the Salesforce platform. This role is critical for coordinating changes, maintaining stability, and ensuring that every feature rollout-from weekly hotfixes to major quarterly releases-goes off without a hitch.

Responsibilities:
  • Release Quality Control: Ability to push back on releases that are not meeting quality standards and communicate clearly why.
  • Release Execution & Hotfixes: Own the execution and coordination of weekly hotfixes, serving as the primary lead for "pressing the button" to deploy critical updates and bug fixes.
  • Major Release Management: Own the end-to-end schedule and logistics for major feature releases, ensuring all stakeholders are aligned and business-critical systems remain stable.
  • Infrastructure & Deployment: Manage and monitor deployments specifically within Hyperforce and Falcon environments, ensuring high standards for reliability and performance.
  • Environment Syncing: Manage multiple environments (development, testing, staging, and production) and ensure they stay in sync across the entire release pipeline.
  • Version Control & Collaboration: Maintain version control systems to track changes, manage code merges, and resolve conflicts among development teams to maintain codebase integrity.
  • Governance & Compliance: Enforce governance policies to ensure all deployments comply with organizational standards and identify opportunities for CI/CD process improvements.
  • Communication: Provide regular status updates to stakeholders, prepare comprehensive release notes, and ensure all deployment documentation is accurate and up to date.
  • Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow by pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code.
  • Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
  • Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.
  • Critically evaluate code (Human or AI-generated) for correctness, quality, security, and performance


Required Qualifications:
  • 5+ years of experience in Release Management, DevOps, or Software Engineering within enterprise B2B SaaS environments.
  • Technical Proficiency: Hands-on experience with Hyperforce and Falcon deployment architectures.
  • Salesforce Expertise: In-depth knowledge of the Salesforce platform, including its capabilities, limitations, and best practices.
  • DevOps Tooling: Proven experience with CI/CD tools, version control (e.g., Git), and automated deployment workflows.
  • Project Management: Ability to manage complex release cycles, coordinate with multiple teams, and meet tight deadlines under pressure.
  • Communication: Excellent spoken and written communication skills with the ability to present technical release status to both technical and non-technical audiences.
  • Operational Rigor: Rigor and consistency in managing release backlogs and executing delivery with a focus on quality and risk mitigation.


Preferred Qualifications:
  • Familiarity with the Salesforce platform ecosystem (e.g., APIs, platform services).
  • Salesforce Administrator or Platform App Builder certifications.
  • Specialized certifications in Salesforce DevOps or CI/CD fundamentals.
  • Experience in technical project management leading broad initiatives beyond standard release cycles.
  • A demonstrated, genuine AI-first approach to engineering. Using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.
  • Experience using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor, etc.) in development workflows
  • Advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.


Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

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Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

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