This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Recognized as a technical expert who independently resolves highly complex challenges and leads strategic quality engineering initiatives. Provides leadership across large-scale testing programs, influences technology direction, mentors team members, and partners with senior leadership to drive quality, performance, and AI system reliability across the organization.

What You'll Do

• Design, develop, and execute comprehensive test strategies for enterprise applications, AI-powered solutions, APIs, and system integrations.

• Create and maintain manual and automated test cases to validate functionality, reliability, performance, scalability, and security.

• Validate AI and machine learning solutions, including accuracy, model behavior, data quality, prompt performance, and responsible AI requirements.

• Perform performance, load, stress, and security testing to ensure applications meet business, compliance, and operational standards.

• Identify, document, prioritize, and track software defects through resolution, ensuring thorough retesting and validation.

• Partner closely with software engineers, AI engineers, product managers, and business stakeholders to review requirements and ensure testable, high-quality solutions.

• Build and enhance automated testing frameworks that support continuous integration and continuous delivery (CI/CD) environments.

• Develop testing approaches for AI agents, generative AI applications, large language model (LLM) integrations, and intelligent automation solutions.

• Analyze test results, identify quality risks, and provide actionable recommendations to improve application performance and user experience.

• Drive quality engineering best practices, continuous improvement initiatives, and testing standards across multiple projects and teams.

• Lead complex testing efforts for large-scale applications and provide technical guidance to less experienced team members.

• Collaborate with vendors and cross-functional teams to ensure successful delivery of high-quality technology solutions.

What You'll Bring

• Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field.

• 5+ years of experience in software quality engineering, testing, or quality assurance.

• Experience designing and executing manual and automated testing across web, cloud, mobile, and enterprise applications.

• Strong knowledge of test automation frameworks, APIs, microservices, and cloud-based architectures.

• Experience with performance, security, and regression testing methodologies.

• Understanding of AI engineering concepts including LLMs, AI agents, RAG, prompt engineering, model evaluation, and AI system validation.

• Proficiency in Python, Java, JavaScript, or similar programming languages, with experience supporting Agile and CI/CD environments.

• Strong analytical, problem-solving, communication, and stakeholder collaboration skills.

Preferred Qualifications

• Experience testing AI-powered applications, conversational AI platforms, or agentic AI solutions.

• Knowledge of cloud platforms such as Azure, AWS, or Google Cloud.

• Experience with AI model evaluation frameworks, test automation for AI systems, and MLOps practices.

• Relevant software testing, cloud, security, or AI certifications.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

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