Location: Sarasota, FL / Remote / Hybrid
About the RoleTruth Social is looking for a Lead QA Analyst to be the last set of human eyes on every new feature before it reaches our users. This role is about hands-on, manual exploration of the app - clicking through new flows, poking at edge cases, and thinking like a real user (and like someone trying to break things) before a feature moves from engineering to product sign-off and launch.
You won't be writing automation scripts or building test frameworks. You'll be leading a small team of testers through structured (and unstructured) manual test passes, documenting what you find, and giving product and engineering teams a clear, confident "this is ready" or "this isn't."
What You'll Do- Own the testing process for new features and updates before they're approved for release
- Design test plans and test cases based on product specs and user stories, then execute them by hand across devices
- Lead a small team of QA testers, assigning test coverage and reviewing their findings
- Perform exploratory testing to catch issues automated tests and spec documents miss - broken flows, confusing UX, inconsistent behavior
- Test across iOS, Android, and web to confirm consistent look, feel, and functionality
- Document bugs clearly (steps to reproduce, screenshots/recordings, severity) and track them through to resolution
- Partner closely with Product Managers to understand intended behavior and sign off on feature readiness
- Communicate testing status and outstanding risks to product and leadership ahead of each release
- Maintain a repository of test cases and checklists for recurring feature types (posting, messaging, notifications, moderation flows, etc.)
- Flag usability, content, and edge-case concerns that could affect the end-user experience, especially around sensitive areas like content moderation and privacy settings
- Coordinate final pre-launch "bug bashes" with cross-functional participants ahead of major releases
What We're Looking For- 5+ years of QA/testing experience, with at least 1-2 years leading or mentoring other testers
- Strong hands-on experience with manual, exploratory testing
- Comfortable testing across iOS, Android, and web platforms
- A sharp eye for detail and a knack for finding the edge cases others miss
- Experience writing clear test plans, test cases, and bug reports that engineers and PMs can act on
- Strong communication skills - comfortable being the person who tells a team "this isn't ready yet"
- Experience working closely with Product teams (rather than purely within engineering)
- Familiarity with bug tracking tools (e.g., Jira, Linear, TestRail)
- Understanding of social media platform dynamics: feeds, posting, direct messaging, notifications, content moderation
Nice to Have- Experience testing content moderation or trust & safety features
- Background in UX or usability testing
- Familiarity with basic automation tools, even if not the primary focus of the role
- Experience in a fast-paced startup or high-growth environment
- Experience testing REST APIs using Postman or similar tools.
Why Join Us- Be the final human check on features used by a passionate, engaged user base
- High-visibility role with direct input into what does and doesn't ship
- Collaborative, fast-moving culture that values sharp judgment and attention to detail
- Competitive salary and benefits package
