Royal Caribbean Group

Lead, Program Management

Royal Caribbean Group • $110K — $130K *
Miami, FL 33186In-Person
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Strategy, Organizational Development, or related field; MBA preferred.
  • 6-8 years of program or project management, strategic planning, or business operations experience, ideally in a global, matrixed organization.
  • Experience in managing senior stakeholder relationships and executive-level communications.
  • Background in portfolio and program governance frameworks.
  • Expertise in program/project management tools (e.g., MS Project, Smartsheet) and advanced proficiency in Microsoft Office Suite.

Responsibilities

  • Lead planning and execution of enterprise priorities and high-visibility programs within P&O.
  • Partner with P&O teams for strategic planning activities like goal setting and progress tracking.
  • Oversee planning and delivery of leadership meetings and strategic events, ensuring alignment with priorities.
  • Design and implement frameworks for program governance and stakeholder engagement.
  • Collaborate with senior leaders for transparency and timely decision-making on initiatives.
  • Analyze and report progress on key programs to executive leadership, managing risks proactively.
  • Support special projects and communications to enhance organizational effectiveness.

Benefits

  • Opportunity to work in a dynamic and fast-paced environment.
  • Involvement in high-impact programs affecting corporate strategy.
  • Collaboration with senior leaders across diverse teams.
  • Professional development and continuous improvement opportunities.
Full Job Description
The Royal Caribbean Group's People & Outreach Strategy Team has an exciting career opportunity for a full time Lead, Program Management reporting to the Senior Director, Business Strategy.

This position is onsite and based in Miami, Florida.

This position is also not eligible for work authorization sponsorship.

Position Summary:

The Lead, Program Management is a key member of the P&O Strategy, Portfolio & Integration team, driving the coordination, planning, and execution of strategic priorities across People, Outreach, and Workplace Solutions. Reporting to the Senior Director, Business Strategy, this role acts as a connector across teams, ensuring initiatives advance seamlessly, stakeholders remain aligned, and executive deliverables are executed flawlessly.

This position blends strategic planning expertise with strong program management and executive coordination capabilities to deliver leadership engagements, annual planning cycles, high-impact programs, and critical cross-functional projects. The ideal candidate thrives in dynamic, fast-paced environments and excels at managing ambiguity while influencing diverse groups and driving organizational outcomes.

Essential Duties and Responsibilities:

  • Leads the planning and execution of enterprise priorities and high-visibility programs within P&O, ensuring integration across teams and functions.

  • Partners with P&O teams to successfully execute strategic planning activities, including annual goal setting, portfolio management, and progress tracking.

  • Oversees the planning and delivery of leadership meetings, executive forums, and strategic events, ensuring alignment with organizational priorities and excellence in execution.

  • Designs and implements frameworks, processes, and tools to improve program governance, reporting, and stakeholder engagement.

  • Collaborates with senior leaders and cross-functional partners to ensure transparency, timely decision-making, and successful delivery of initiatives.

  • Tracks, analyzes, and reports progress of key programs to executive leadership, anticipating risks and implementing mitigation strategies proactively.

  • Supports special projects, change initiatives, and communications that enhance organizational effectiveness and cultural initiatives across P&O.

  • Drives continuous improvement through feedback loops, lessons learned, and leveraging best practices in program and portfolio management.


Qualifications, Knowledge and Skills:

Education

  • Bachelor's degree in Business Administration, Strategy, Organizational Development, or related field required; MBA or advanced degree preferred.


Experience

  • 6-8 years of experience in program or project management, strategic planning, or business operations, preferably in a global, matrixed organization.

  • Proven experience managing senior stakeholder relationships and executive-level communications.

  • Strong background in portfolio and program governance frameworks.


Technical/Functional Skills

  • Expertise in program/project management methodologies and tools (e.g., MS Project, Smartsheet, or similar).

  • Advanced proficiency in Microsoft Office Suite and presentation tools for reporting and executive decks.

  • Strong analytical, problem-solving, and budgeting skills to translate strategic goals into actionable plans.


Leadership/Behavioral Competencies

  • Exceptional organizational skills with the ability to manage multiple priorities under tight timelines.

  • Strong influence and interpersonal skills to engage, align, and manage up across diverse stakeholders.

  • Highly adaptable and thrives in ambiguous, rapidly evolving environments.

  • Excellent written and verbal communication skills, with the ability to synthesize complex information for an executive audience.


Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

About Royal Caribbean Group

Royal Caribbean Group is a cruise vacation company with a global fleet of 63 ships traveling around the world. The company provides celebrity cruises and silversea cruises. Royal Caribbean Group was established in 1968 in Miami, Florida.

Royal Caribbean Group Careers

There has never been a more exciting time to explore job opportunities with Royal Caribbean Group, a leader in the global cruise industry known for innovation and excellence.

Work You’ll Do

Join Royal Caribbean Group's dynamic team to help redefine the travel experience for millions of guests worldwide. The company's commitment to growth and leadership in the cruise industry offers a unique platform for professionals to advance their careers. Transform the future of travel with Royal Caribbean Group, where diversity, innovation, and a passion for service converge to create extraordinary vacation experiences. Lead in a market where skills in technology, customer service, and operational excellence are prized. Royal Caribbean Group stands at the forefront of the travel industry, offering team members unparalleled opportunities for career advancement. Work alongside a global team of professionals dedicated to pioneering new paths in the cruise sector. Royal Caribbean Group fosters a culture of innovation and leadership, making it an ideal workplace for those aiming to make a significant impact.

Royal Caribbean Group Professional Pathways

The team is actively building a robust professional network, inviting individuals to master their career journey in the vibrant world of cruise travel.

Do Innovative Work

Engage with a diverse team at Royal Caribbean Group—professionals dedicated to reshaping the future of travel through continuous innovation and a deep understanding of the global travel market.

Drive Innovation and Leadership

Deliver targeted solutions and exceptional guest experiences by leveraging deep industry knowledge and a commitment to innovation that’s second to none.

Be Part of a Great Team

Join a workforce that thrives on collaboration and diversity. Royal Caribbean Group offers a variety of job opportunities that harness the capabilities of its expansive global network.

Future-proof Your Career

Royal Caribbean Group provides a wealth of opportunities for personal and professional development, supported by comprehensive training programs and a commitment to promoting from within.

Explore

Discover how Royal Caribbean Group is leading the way in employee satisfaction and guest service, setting new standards in the cruise industry.

The Royal Caribbean Group Advantage

With a focus on diversity, leadership, and professional growth, Royal Caribbean Group helps team members navigate their careers in an ever-evolving industry. The company's global scale and commitment to innovation offer unmatched opportunities for career advancement.

Stay Connected

Join the Team

Search open positions that match your skills and interests. Royal Caribbean Group looks for passionate, curious, creative, and solution-driven team players. SEARCH ROYAL CARIBBEAN JOBS

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the professionals who work at Royal Caribbean Group.

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Learn more about Royal Caribbean Group
Size
10,001 employees
Industry
Hospitality & Recreation
* Ladders Estimates

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