Job Opening: 67381 Opening Date: September 8, 2026
Closing Date: September 22, 2026 at 11:59 p.m. (ET)
Job Title Lead Operations Center Technician
Full Performance Level GS-9
Division Los Angeles Field Office
Location Los Angeles, CA
Working Hours Hours may vary based on the needs of the Division
Job Type Full Time/Permanent
Who May Apply Current, permanent FBI employees
Number of Positions Available 1
Questions Email: A. Hartzell at
[email protected] Salary GS 9:$71,957.00 - $93,549.00
Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications. KEY REQUIREMENTS - Must be a current, permanent FBI employee
- Must be able to obtain an SCI clearance
- Some travel may be required
- Selectee will be required to complete form FD-887, Request for Access to Sensitive Compartmented Information (SCI)
PHYSICAL DEMANDS Most work is sedentary, but the job does require the ability to move around the office and lift and carry light items such as office files and boxes, books, copier paper, etc. Period of high stress occur during a crisis.
MAJOR DUTIES - Communicates organization's strategic plan, mission, vision, values, and assignments to the team.
- Conducts complex searches of various FBI database systems, other Government systems, public sources, and/or private industry systems to locate data regarding a particular subject/topic and independently analyzes the information to compile a profile of the subject matter.
- Assembles, collates, and processes raw data from a variety of reports, files, and other communications as well as reports, files, commercial databases, interviews, and miscellaneous reference material.
- Prioritizes all incoming communications identifying the appropriate level of response, determining any other critical information and notifying respondents accordingly.
- Performs crisis intervention with emergency callers during high-risk situations.
- Serves as shift lead, mentors and provides guidance to team members.
QUALIFICATIONS & EVALUATIONS Please ensure that your specialized experience and requirements are clearly identifiable in your resume. Your application will be evaluated using the FBI's Candidate Rating Procedures. Your resume and supporting documents will be reviewed to verify that you meet the job qualifications listed in this announcement.
Applicants must meet the qualification requirements by the closing date of this announcement. If you are found minimally qualified, your application will move forward to additional phases of the review process.
The first five competencies will be used in a Structured Resume Review to objectively evaluate applicant resumes. Do not provide a separate narrative written statement. Rather you must describe in your resume how your past work experience demonstrates that you possess the competencies identified below.
Your resume should demonstrate that you possess the following competencies. Competencies: - Analytic Thinking
- Communication
- Flexibility/Adaptability
- Information Management
- Problem Solving/Judgment
- Teaching/Mentoring/Coaching
- Technology Application
GS-9: Applicant must possess at least one (1) year of SE equivalent to the GS-8 grade level. SE is defined as follows:
- Evaluated the significance, validity, and reliability of data for inclusion in detailed written reports.
- Analyzed, evaluated, and disseminated information pertaining to crisis situations.
- Communicated orally and in writing with stakeholders to gather pertinent information and provide guidance on crisis situations.
- Collaborated with local, state, or federal law enforcement agencies in order to ensure an appropriate response to crisis situations.
- Facilitated, coached, coordinated and/or directed the work efforts of a team or small group of individuals.
Education GS-9: Education
may not be substituted for SE at this grade level.
HOW TO APPLY For detailed instructions related to applying, uploading documents, withdrawing an application or updating your application, please review instructions on How to Apply. If applying online is a hardship, please use the contact information listed in the vacancy announcement prior to the closing date for assistance.
REQUIRED DOCUMENTS To apply to this position, interested applicants must provide a complete application package by the closing date which includes:
- Utilizing the Resume Builder, outline your relevant work experience and associated start and end dates. Uploaded resumes will not be reviewed or used for qualification purposes.
- Other supporting documents (if applicable):
- College transcripts, if qualifying based on education or if there is a positive education requirement
While applicants might see these documents in their profile, HR Specialists may be unable to access them. Therefore, all applicants MUST upload another copy to ensure that staffing units can review the complete application.
Please note: Failure to provide the necessary and relevant information required by this vacancy announcement may disqualify you from consideration. Incomplete applications will not be supplemented with additional requests for information; your application will be evaluated solely on the information you submit.
You must complete the application process and submit all required documents by 11:59 p.m. (ET) on the announcement's closing date. WHAT TO EXPECT NEXT Once your complete application is received, we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process.
ADDITIONAL INFORMATION - Positions with fitness for duty requirements or those that require international travel may require proof of certain vaccinations.
- Limited Movement: Policy has been implemented wherein support employees entering a position may be precluded from moving to another position within the Bureau through reassignment or change to a lower grade for a minimum of 12 months. HRD will waive this limited movement policy for qualified employees, who have received an official notification letter that their current position is being relocated due to an organizational restructuring initiative, so those employees can compete for a position elsewhere. Voluntarily leaving a position with a relocation incentive may result in loss of that incentive. Please notate that you have received an official notification letter within your application.
- Probationary employees are precluded from being considered for all job opportunities until 12-months of their 24-month probationary period has concluded. Probationary employees may be considered for competitive vacancies that are advertised within their respective division or field office after serving 90 days within the FBI.
- Candidates will not be considered if currently on a Performance Improvement Plan (PIP); a Letter of Requirement (LOR); or have failed a PIP or LOR and are currently awaiting the final action by HRD.
a) Performance Improvement Plan (PIP) is a 90-day written developmental plan for an employee whose performance on one or more critical elements is rated "Unacceptable."
b) A Letter of Requirement (LOR) is issued when a supervisor identifies leave abuse and/or when frequent absences negatively impact operations of an office.
- Relocation expenses will be borne by the selectee, except FBI employees returning from LEGAT assignment. Employees returning from LEGAT assignments must advise the Staffing and Administrative Unit / International Operations Division of their application for this position.
- Current tax law may impact your transfer by making some of your moving expense reimbursements taxable. Please contact 304-625-9337 (304-625-XFER) for information regarding taxable expenses.
- Employees selected for promotions at the GS 12 level or higher, selected for a supervisory position at any grade level, or selected for positions where a transfer of location is required, will be processed through the name check program prior to being notified of their selection.
Nepotism Nepotism is the act of favoring relatives in the hiring process and is prohibited by law. Public officials are prohibited from hiring or promoting relatives or relatives of officials in their chain of command, as well as actively or indirectly endorse a relative's appointment or promotion. During the hiring process, all selected candidates and FBI hiring managers will be required to certify they are not related to anyone involved in the hiring process.
