We9re looking for a
Deployment Lead to own robot installs end to end, planning first, execution second. You9ll build the install plans, schedules, and staffing before the team arrives, then lead that team on-site to execute the plan. When not traveling, you9ll work with our Director of Deployments to improve how we install our products at customer sites.
Up to 75% travel, domestic and occasional international.Responsibilities:- Own pre-install planning including schedules, staffing, task assignments, parts and equipment logistics
- Lead installation teams at customer sites, overseeing field quality control to ensure safe, efficient, and on-schedule deployments.
- Partner with the Director of Deployments to identify and execute continues improvement projects related to installs.
- Serve as the main on-site contact for customers during installs, providing timeline updates, addressing challenges, and building trust.
- Make on-the-spot decisions when issues arise in the field, balancing customer needs, team capacity, and technical requirements.
- Maintain and update install documentation as needed
- Support in-house manufacturing during non-travel periods
Experience requirements:- 3+ years leading or coordinating technical builds, installs, or field deployments
- 2+ years of project/hardware deployment planning experience (schedules, staffing, resourcing)
- Comfortable directing a team on-site and interfacing directly with customers
- Familiarity with mechanical/electrical assembly, tools, and build documentation
- Willing to travel frequently (up to 75%, domestic and occasional international), including evenings/weekends
- Able to lift up to 50 lbs, climb, bend, stand for extended periods
- Self-starter, adaptable, detail-oriented
What traits will make you successful in this role:- You can plan five moves ahead and still keep a group of people moving under pressure
- You follow the plan, but you know exactly when to throw it out and improvise
- You9ve got real hustle, you don9t wait around for someone to tell you what9s next
- Nothing slips past you, details matter and you catch what others miss
- You know how to manage up, down, and sideways, with your team, with customers, with leadership
- You want to keep driving toward improvements and aren9t satisfied with 4good enough4;
Why join us:- Own end-to-end installs for a fast-growing robotics fleet, real ownership from day one
- Direct, visible impact: your plans will directly lead to working robots at customer sites
- Work closely with leadership to shape how Glacier scales deployment operations
- Mission-driven work ending waste, backed by top-tier VCs with a fleet already in production
If you9re excited about planning ahead, leading technical installs, and growing into a bigger strategic role, we9d love to hear from you!Compensation: The base compensation range for this role is 95,000-110,000. In addition to cash compensation, Glacier also offers competitive equity compensation and benefits. Final compensation depends on individualized factors including skills, experience, and interview performance.
