Job Function:
Supply Chain Engineering
Job Sub Function:
Field Service Engineering
Job Category:
People Leader
All Job Posting Locations:
Toronto, Ontario, Canada
Job Description:
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
DePuy Synthes is recruiting for a theLead, Service Engineer, located in Canada
Job Summary
Under limited supervision, theLead, Service Engineer in direct supportof theDePuy-SynthesCanadian business.
This role ensures that national service infrastructure, workforce strategy, quality alignment, and operational processes fully support local commercial growth, customer satisfaction, and regulatory compliance.
The position acts as the senior operational bridge between Technical Service, Commercial Leadership, and Global functions, ensuring service readiness, scalability, and long-term business continuity.
DUTIES & RESPONSIBILITIES
In accordance withall applicable federal, provincial, and corporateregulations, procedures, and guidelines, this position:
Strategic Business & Service Leadership
Organizational & Resource Governance
Quality, Compliance & Regulatory Oversight
Operational Infrastructure & Logistics Governance
Executive Customer & Stakeholder Engagement
- Bachelors degree or equivalent experience.
- 5+ years of experience in Technical Service and/or Service Operations.
- Demonstrated experience in strategic planning, operational governance, and quality systems.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
Required Skills:
Preferred Skills:
Developing Others, Equipment Maintenance, Field Services, Inclusive Leadership, Leadership, Lean Supply Chain Management, Performance Measurement, Process Optimization, Program Management, Resource Management, SAP Field Service Management, Science, Technology, Engineering, and Math (STEM) Application, Service Request Management, Strategic Thinking, Supply Chain Processes, Tactical Thinking, Team Management, Technical Troubleshooting, Technologically Savvy, Work Order Management
The anticipated base pay range for this position is :
$87,000.00 - $140,300.00
Additional Description for Pay Transparency:
