New Relic

Lead Enterprise Systems Engineer

New Relic$151K — $190K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of software development experience in Salesforce/CPQ.
  • Proficient in APEX, Lightning Web Components, and Salesforce configurations.
  • Experience in API design and boundary system architecture.
  • Familiarity with the DevOps GearSet platform preferred.
  • Strong understanding of Agile/Scrum methodologies and related tools.
  • Excellent problem-solving abilities and communication skills.

Responsibilities

  • Lead architectural design and deployment of solutions on the Salesforce Platform.
  • Translate business requirements into technical roadmaps and specifications.
  • Establish coding standards, best practices, and testing strategies.
  • Write clean, maintainable APEX code alongside development team.
  • Conduct thorough code reviews for quality and performance.
  • Mentor engineers to facilitate career growth and technical guidance.
  • Drive improvements in CI/CD pipelines and incident response.

Benefits

  • Healthcare, dental, and vision insurance.
  • Parental leave and planning support.
  • Mental health benefits.
  • 401(k) plan with company match.
  • Flexible time-off policy and 11 paid holidays.
  • Volunteer time-off options.
Full Job Description
Your opportunity

We are seeking an experienced and vision-driven Lead Enterprise Systems Engineer to join our engineering team. In this role, you will bridge the gap between business objectives, solution architecture, and hands-on execution. The ideal candidate remains actively involved in coding (roughly 70-80% of the time) while serving as the primary technical point of contact for project stakeholders.

What you'll do

Technical Vision & Solution Architecture
  • Lead the architectural design, development, and deployment of resilient, scalable solutions in our Salesforce Platform for both Sales & CPQ.
  • Translate business and product requirements into clear, technical roadmaps and system specifications.
  • Establish engineering best practices, design patterns, coding standards, and testing strategies.

Hands-On Execution & Quality Assurance
  • Write clean, maintainable, and highly efficient APEX code alongside the Salesforce development team.
  • Conduct thorough code reviews to ensure quality, security, and performance.
  • Manage technical debt, proactively balancing speed of delivery with long-term system health.

Team Leadership & Mentorship
  • Provide technical guidance, direct support, and actionable feedback to Salesforce engineers.
  • Mentor team members to foster technical growth and career advancement.
  • Lead agile ceremonies (sprint planning, daily stand-ups, technical grooming, post-mortems).

Cross-Functional Collaboration
  • Partner closely with Technical Managers, Enterprise Architects, and other Technical Leaders to align on scope, timelines, and technical feasibility.
  • Communicate complex technical concepts clearly to non-technical stakeholders and senior leadership.
  • Drive operational excellence by improving CI/CD pipelines, automated testing, and incident response.


This role requires

  • Experience: 5+ years of software development experience in Salesforce/CPQ.
  • Core Tech Stack: APEX Triggers & Classes, Lightning Web Components (LWC), Salesforce Configurations & Workflow, Salesforce Security & Administration
  • System Design: API design, JSON structures, Boundary System Architecture.
  • Cloud & DevOps: Familiarity with Dev Ops GearSet platform (preferred).
  • Agile Expertise: Strong understanding of Agile/Scrum methodologies and tools (e.g., Jira, GitHub/GitLab).
  • Soft Skills: Excellent problem-solving skills, strong verbal and written communication, and a collaborative, growth-oriented mindset.

Bonus points if you have
  • Experience with Salesforce Communities (Portal) Architecture and design.
  • Understanding of modern security practices (OAuth, Integrated Apps, 3rd Party Connectors).


Please note that visa sponsorship is not available for this position.

#LI-JH1 #LI-REMOTE

The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant's skills, qualifications, and experience.

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.

Estimated Base Pay Range

$151,000-$190,000 USD

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

About New Relic

New Relic is a software analytics company that provides real-time insights into application performance. The company's cloud-based platform collects and analyzes data from software applications and infrastructure, allowing customers to optimize their digital experiences. New Relic's products are used by a wide range of customers, including e-commerce companies, financial services firms, and government agencies. The company was founded in 2008 and is headquartered in San Francisco, California.
Learn more about New Relic
Size
2,217 employees
Market Cap
$3.7 billion
Industry
Net Income
-$158.8 million
Founded
2008
5 Year Trend
+24.4%
Revenue
$654.6 million
NASDAQ

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