AT&T

Lead Digital Customer Growth - Traffic

AT&T$143K — $215K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in Marketing, Business, Digital Media, or equivalent experience; MBA preferred.
  • 7+ years in digital marketing, product management, or strategy with proven traffic success.
  • Expertise in analytics and data visualization tools like Adobe Analytics, Excel, Power BI, or Tableau.
  • Strong ability to present complex data insights to senior leadership.
  • Effective communication and stakeholder management skills.
  • Creative, data-driven mindset focused on results.

Responsibilities

  • Monitor and analyze wireless digital traffic performance, identifying trends to communicate to leaders and teams.
  • Investigate new performance impacts and assess effects on traffic strategies.
  • Provide detailed status updates on ongoing investigations, including next steps and timelines.
  • Collaborate with traffic forecasters on performance forecasts including upcoming campaigns and seasonal events.
  • Understand traffic performance across various channels including media budgets and campaign outcomes.
  • Develop and manage traffic routing strategies for digital marketing efforts.
  • Create and maintain a traffic routing matrix for all marketing initiatives driving digital engagement.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • 401(k) retirement plan.
  • Tuition reimbursement program.
  • Generous paid time off including at least 23 vacation days and 9 holidays per year.
  • Paid parental and caregiver leave.
  • Adoption reimbursement support.
  • Disability benefits for short and long-term needs.
  • Life and accidental death insurance.
  • Employee assistance programs and extensive wellness offerings.
  • Up to 50% discounts on eligible products and services.
Full Job Description

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted.  No relocation is offered.

Work Location:  Dallas, TX

Overview:

AT&T is looking for an expert on digital traffic that is data-driven and passionate about making a real impact on digital traffic strategies. You must be an experienced marketing professional with expertise in paid, earned and owned media channels. This leader will be accountable for digital traffic performance for AT&T’s wireless postpaid consumer business, including delivering digital traffic volumes that tie back to the digital P&L objectives. As a cross-functional partner, you will work closely with Marketing, Product, Analytics, and Customer Experience teams to deliver measurable impact. If you are a data-driven marketing professional passionate about influencing digital traffic strategies and making a tangible impact, we invite you to join our dynamic team at AT&T. Apply now to be part of our journey in driving digital growth and innovation.

About the Marketing Digital Customer Growth Team:

The Digital Customer Growth Team is AT&T’s marketing engine, responsible for driving sustainable growth by deeply understanding and championing our customers, captivating them with compelling products, services, and experiences, and building a culturally relevant and beloved brand. We pride ourselves in continuously striving to embody expertise, simplicity, and inspiration in everything we do.

Key Responsibilities:

  • Responsible for wireless digital traffic performance - follow traffic performance and identify trends (e.g. daily, weekly, monthly, quarterly, YoY) and insights, and communicate insights to leaders, partner teams and peers. Requires a deep knowledge of historical performance including seasonality and past events including, but not limited to, campaign launches, offer launches, outages, data defects, economic impacts, budget cuts, updates to experiences, content and wayfinding, etc.
  • Deep dive into new performance impacts (e.g. campaign launches, offer launches, outages, data defects, economic impacts, budget cuts, updates to experiences, content and wayfinding, etc).
  • Provide status updates to leaders and peers with details of the areas/items that are being investigated including next steps and timelines.
  • Collaborate with traffic forecaster on traffic forecast and targets, with inclusion of upcoming events that will have an impact on performance (e.g. campaigns, seasonality, offers, external factors). Understand how they will impact upcoming performance and be able to communicate business impacts to leaders and peers.
  • Understand performance across traffic channels including knowledge of annual planning, media budgets, go to market plans, performance of campaign launches, new offers, and testing.
  • Responsible for the wireless digital traffic routing strategy - traffic routing mapping for all marketing tactics that drive to digital (e.g. Evergreen, Campaign launches, Offers, A/B Tests).
  • Requires knowledge of performance across landing pages to provide data-based recommendations
  • Creation and ongoing management of traffic routing matrix for all marketing tactics that drive to digital for paid and owned channels (e.g. paid search, paid social, display, affiliate, email, SMS, push notifications, organic social, direct mail and referral)
  • Participate in go to market planning with partner teams to provide traffic routing recommendations for upcoming campaigns.
  • Collaborate on testing across all traffic partners to determine optimal landing page destinations

Qualifications:

  • Bachelor’s degree in Marketing, Business, Digital Media, or equivalent work experience will also be considered. (MBA or advanced degree a plus)
  • 7+ years of experience in digital marketing, digital product management, or digital strategy roles, with a proven track record of driving digital traffic strategies.
  • Demonstrated expertise in web and app analytics and data visualization tools (e.g., Adobe Analytics, excel, Power BI, Tableau)
  • Strong communication skills with the ability to present complex data insights to executive leadership
  • Excellent communication, presentation, and stakeholder management abilities
  • Creative, data-driven, and results-oriented mindset

Our Lead Digital Customer Growth - Traffic earn between $143,800 - $215,800 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions.

With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.

Ready to close the deal on a career with AT&T?

Apply today.

Weekly Hours:

40

Time Type:

Regular

Location:

USA:WA:Bothell / 20205 North Creek Pkwy - Adm (bothell 8):20205 North Creek Pkwy

Salary Range:

$143,800.00 - $215,800.00

About AT&T

Cricket Wireless is a U.S.-based company that offers prepaid wireless voice, text, and data services. Cricket Wireless was founded in 1999 by Leap Wireless International, Inc. Currently, it operates as a subsidiary of AT&T Inc.

AT&T Careers

Joining AT&T means becoming part of a global team known for driving innovation and leading the telecommunications industry. It's an opportunity to grow your career at one of the most diverse and resource-rich companies in the world. Work You'll Do At AT&T, we're not just about phone lines and data plans. We're about connecting people and fostering relationships. As a member of our team, you'll help deliver cutting-edge solutions across various sectors, ensuring that our services are not only available but also transformative. Lead with Innovation Embrace a role at AT&T where technology meets creativity. Our professionals lead the market in developing and deploying technology solutions that transform how people communicate and do business. We are pioneers in creating new paths for technology, with a focus on sustainable and responsible innovation. Join a Diverse and Inclusive Team AT&T is committed to diversity and inclusion, ensuring that all employees can thrive. We are proud to offer diversity training and leadership programs that empower our team members to grow professionally and personally. Our culture is one of inclusivity, where every voice is heard and valued. Explore Job Opportunities Whether you're looking for an entry-level position or a more senior role, AT&T offers a range of job opportunities across various fields. From engineering to marketing, our team is composed of skilled professionals who are leaders in their respective areas. Internship Programs Kickstart your career with an AT&T internship. Gain hands-on experience, work on real projects, and learn from leaders in the industry. Our internships provide a robust platform for learning and growth, helping you build skills that are crucial for future success. Benefits and Growth AT&T is dedicated to the growth and development of its employees. We offer comprehensive benefits, including health care, retirement plans, and continuous professional development opportunities. With resources like career coaching and resume workshops, we support your journey every step of the way. Networking and Professional Development Expand your professional network within AT&T through various networking events, mentorship opportunities, and collaborative projects. Our focus on career development is designed to help you reach your professional goals, enhancing your skills and preparing you for leadership roles. Stay Connected Join Our Team Discover the career you've always wanted by exploring the open positions at AT&T. We are constantly on the lookout for passionate, innovative, and driven individuals to join our team. Check out our current job listings and find where your skills and interests align with our needs. Keep Up to Date Stay informed with the latest career tips, company news, and industry insights—all from the professionals who are part of our team. AT&T is a place where you can make an impact, leading the way in the telecommunications industry. Job Alert Emails Customize your experience by signing up for job alerts that match your career preferences. Stay ahead of the curve and be the first to know about exciting and rewarding opportunities at AT&T. At AT&T, your career is poised for success, equipped with the right tools, culture, and team to make it happen. Join us and be part of a company that values innovation, leadership, and a diverse workforce.
Learn more about AT&T
Size
203,000 employees
Market Cap
$131.2 billion
Industry
Net Income
-$5.1 billion
Founded
1983
5 Year Trend
+0.6%
Revenue
$171.7 billion
NASDAQ

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