Job DescriptionAbout the RoleAs the Lead for Culture, Communications, and Change Management, you will be the driving force behind how our transformation is experienced, understood, and embraced by the Field Ops organization.
Sitting within the Transformation team, you will own the comprehensive strategy for our target culture, change management, and executive communications. You will be responsible for keeping a pulse on the organization-running right-fit diagnostics, championing the "voice of the team," and leading our engagement with the Uber Pulse Survey. You will translate complex structural shifts into clear, compelling large-scale communications and change strategies. The ideal candidate is an empathetic yet strategic communicator who knows how to guide large, distributed teams through periods of significant organizational evolution.
What You'll Do- Culture Strategy & Diagnostics: Lead the target culture workstream for the transformation, utilizing organizational diagnostics and the Uber Pulse Survey to capture and act on the "voice of the team."
- Change Management: Design, define, and execute comprehensive change management strategies to support complex transformation workstreams across the global network.
- Executive Communications: Partner with senior leadership to draft, refine, and deliver high-impact executive communications that align the organization around strategic goals.
- Large-Scale Engagement: Develop and execute large-scale, network-wide communication plans to ensure transformation narratives are clearly understood at all levels of the business.
- Transformation Integration: Act as the critical bridge within the Transformation Office, ensuring that shifts in footprint, operating model, and tech are supported by robust culture and change plans.
Basic Qualifications and Experience- Bachelor's or Postgraduate degree.
- 8 to 10 years of professional experience specifically focused on corporate communications, organizational culture, and change management.
Preferred Experience- Prior experience driving change management, culture, and communication strategies within the context of a large-scale corporate transformation or restructuring.
- Strong expertise in organizational diagnostics, employee engagement surveys (e.g., Pulse), and actionable cultural readouts.
- Exceptional writing, storytelling, and executive presentation skills.
ResponsibilitiesFor Chicago, IL-based roles: The base salary range for this role is USD $146,000 per year - USD $162,000 per year.
For New York City, NY-based roles: The base salary range for this role is USD $162,000 per year - USD $180,000 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
