Sr. Engineer - Application Support S
Job Description
Responsibilities:
- Provide advanced technical support for troubleshooting and resolving application-related incidents;
- Collaborate with cross-functional teams to ensure timely resolution of issues and minimize downtime;
- Perform regular application maintenance tasks, such as monitoring performance, applying patches, and upgrading software versions;
- Develop and maintain technical documentation to enhance knowledge sharing and support future troubleshooting efforts;
- Participate in the implementation of new applications, including testing, deployment, and post-implementation support.
- Provide advanced technical support for troubleshooting and resolving application-related incidents;
- Collaborate with cross-functional teams to ensure timely resolution of issues and minimize downtime;
- Perform regular application maintenance tasks, such as monitoring performance, applying patches, and upgrading software versions;
- Develop and maintain technical documentation to enhance knowledge sharing and support future troubleshooting efforts;
- Participate in the implementation of new applications, including testing, deployment, and post-implementation support.
Qualifications
Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering
Certifications
AWS Certified DevOps Engineer - Professional - Amazon Web Services (AWS)Amazon Web Services (AWS), Certified Kubernetes Administrator (CKA) - CNCF (Cloud Native Computing Foundation)CNCF (Cloud Native Computing Foundation)
Required Skills
Agile Methodology, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, ITIL Framework, ITIL Practices, Microsoft Access VBA, Personal Effectiveness, Process Automations, Release Management, Robotic Process Automation, Storytelling, Technical Support, Unix Shell Scripting
Language
English
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Application Support S
Remote Type -
Office
Work Shift -
Day Job (Canada)
Compensation Range-
