Motive

Lead Compliance Manager

Motive$142K — $225K *
US-AnywhereRemote in United States
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in compliance, audit, or risk management in financial services.
  • Experience managing relationships with issuing banks and card networks.
  • Multi-jurisdiction compliance experience, especially in Canada and UK/EU.
  • Knowledge of commercial lending and AML/sanctions regulations in North America and Europe.
  • Ability to write and operationalize compliance policies and controls.
  • Experience collaborating with Legal, Risk, and Product teams for compliant product launches.
  • Strong communication skills for interfacing with regulators and leadership.

Responsibilities

  • Own and maintain compliance policies across all markets.
  • Design and implement control systems for transaction monitoring and reporting.
  • Serve as the main compliance contact for bank and network partners.
  • Integrate compliance requirements into new products before market launch.
  • Lead compliance audits, ensuring documentation is audit-ready.
  • Monitor and update policies based on regulatory developments.
  • Build governance structures for compliance program oversight.
  • Develop the compliance function and team as the program grows.

Benefits

  • Health, pharmacy, optical and dental care benefits.
  • Paid time off and sick leave.
  • Short-term and long-term disability coverage.
  • Life insurance coverage.
  • 401k contribution, subject to eligibility requirements.
Full Job Description
About the Role:

Motive's Financial Products team operates a fast-growing commercial lending and spend management program (Motive Card) built on partnerships with issuing banks and card networks. The program already spans the US & Canada with further international expansion planned. We're hiring a Lead Compliance Manager to build and own the compliance function for this business end-to-end - from policy development through hands-on execution - as it scales into new products, segments, and markets.

Reporting to the Head of Risk, Financial Products, you will be the senior-most dedicated owner of AML/BSA, sanctions, KYC/KYB, and lending-compliance programs that today are stitched together across Product, Legal, Risk Ops, and Engineering. You will manage the compliance relationship with our issuing bank and network partners across every market we operate in, translate regulatory requirements into policy and control design, and ensure those controls actually operate - not just exist on paper - across a multi-geography, multi-partner program. As Motive enters new markets, you will define what compliance needs to look like there before launch, not after.
What You'll Do:
  • Own and maintain Motive's AML/BSA, Sanctions, and KYC/KYB policies and procedures across all markets where Motive operates - today the US & Canada, with more markets on the roadmap - keeping them current with local regulatory requirements and issuing bank/network requirements
  • Design, implement, and monitor controls for sanctions and PEP screening, transaction monitoring, and suspicious activity escalation, including named Compliance Officer/Designee responsibilities where required by regulation or bank partners
  • Serve as the primary compliance point of contact and relationship owner for issuing bank and card network partners in each market, including compliance reviews, exams, audits, and remediation commitments
  • Partner with Risk, Legal, Underwriting, Product, and Engineering to embed lending-compliance requirements into new products and markets before launch
  • Lead internal and third-party compliance audits and exams, driving findings to closure and maintaining audit-ready documentation and evidence across all jurisdictions
  • Monitor regulatory developments across commercial lending, AML/sanctions, and payments in each market Motive operates or plans to enter, and translate them into actionable policy and control updates
  • Build and run the governance structure for the compliance program - reporting, escalation paths, risk committees - giving leadership clear visibility into program health, and establish the playbook for evaluating compliance requirements ahead of entry into any new market
  • Build out the compliance function as it scales, including hiring and managing future team members as scope grows
What We're Looking For:
  • 8+ years of experience in compliance, audit, or risk management within lending, payments, or financial services, including direct ownership of AML/BSA, KYC/KYB, sanctions, and PEP programs
  • Hands-on experience managing compliance relationships with issuing banks, card networks, or other regulated financial partners, including audits and remediation
  • Multi-jurisdiction compliance program experience, including Canada and UK/EU required; additional international experience (e.g., Mexico or other Latin American markets) a strong plus
  • Working knowledge of the regulatory frameworks governing commercial lending, AML/sanctions, and payments across North America and Europe (e.g., BSA, FinCEN, FINTRAC/PCMLTFA, OFAC sanctions, UK/EU AML and data protection regimes)
  • Proven ability to both write policy and operationalize it - building controls, procedures, and monitoring that hold up under audit, not just documentation
  • Experience partnering cross-functionally with Legal, Risk, Product, and Engineering to launch compliant products in new markets
  • Strong written and verbal communication skills, with the ability to represent Motive credibly to external regulators, auditors, and bank partners, and to advise senior leadership on compliance risk


Pay Transparency
Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits.

The compensation range for this position will depend on where you reside. Motive uses three geographic zones to determine pay range. For this role, the compensation ranges are:

San Francisco, California

$163,000-$225,000 USD

U.S. metropolitan areas: Los Angeles, San Diego, New York City Area, Seattle, Washington D.C.

$142,000-$195,000 USD

Other locations in the United States

$142,000-$195,000 USD

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.

About Motive

Motive is a software company that provides cloud-based solutions for the automotive industry. The company's products include customer relationship management (CRM) software, sales and service applications, and data analytics tools. Motive was founded in 2003 and is headquartered in Emeryville, California. The company has a strong focus on innovation and has received numerous awards for its products and services. Motive has a small team of around 200 employees and is privately held.
Learn more about Motive
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200 employees
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