Wells Fargo

Lead Commercial Loan Servicing Specialist

Wells Fargo$80K — $95K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in Commercial Loan Servicing or equivalent
  • Familiarity with data analysis tools (e.g., SQL, Excel, Tableau, Power BI)
  • Strong project management capabilities
  • Ability to convey complex data insights clearly
  • Experience in cross-functional teamwork involving Operations, Risk, and Technology
  • Understanding of data governance and compliance frameworks
  • Strong problem-solving and analytical skills
  • Attention to detail across data quality metrics
  • Effective cross-level communication and collaboration skills
  • Commitment to process improvement

Responsibilities

  • Lead project management and data analytics for complex initiatives
  • Act as primary liaison for business, risk, technology, and operations
  • Design and manage analytics projects including data sourcing and reporting
  • Develop dashboards and key performance metrics for business performance
  • Resolve data and project-related issues promptly for stakeholders
  • Coordinate activities for project delivery and ongoing optimization
  • Analyze complex business problems to provide actionable insights
  • Ensure compliance with data governance and regulatory requirements
  • Drive project execution alongside peers and leaders

Benefits

  • Hybrid work schedule
  • Opportunities for continuous process improvement
  • Support for operational efficiency initiatives
Full Job Description

About this role:

Wells Fargo is seeking a Project Management / Data Analytics professional (Lead Commercial Loan Servicing Specialist) within Wholesale Operations. In this role you will support data-driven initiatives, enhance operational performance, and deliver strategic insights through structured project execution and advanced analytics.


In this role, you will:

  • Lead and manage a variety of project management and data analytics activities supporting complex business initiatives
  • Serve as a primary liaison and collaborate with Business, Risk, Technology, and Operations teams to deliver data-driven solutions aligned to business needs
  • Design, execute, and manage analytics projects, including data sourcing, validation, analysis, and reporting deliverables
  • Develop and maintain dashboards, reporting frameworks, and key performance metrics to monitor business performance and identify opportunities
  • Serve as an escalation point for data and project-related issues, ensuring timely resolution and stakeholder alignment
  • Coordinate cross-functional activities to support project delivery, data governance, and ongoing process optimization
  • Analyze complex business problems, perform data analysis, and provide actionable insights to support strategic decision-making
  • Ensure compliance with data governance, risk management, and regulatory requirements in all analytics and project activities
  • Partner with peers, leaders, and stakeholders to drive project execution, resolve issues, and support broader strategic initiatives
  • Make decisions in complex and multi-faceted situations requiring a strong understanding of data, business processes, and project management principles to meet deliverables and advance new initiatives


Required Qualifications:

  • 5+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Experience with data analysis tools (e.g., SQL, Excel, Tableau, Power BI, or similar)
  • Strong project management skills with the ability to manage multiple priorities and deliver on timelines
  • Ability to translate complex data into clear, actionable insights for business stakeholders
  • Experience working in cross-functional environments with Operations, Risk, and Technology teams
  • Knowledge of data governance, risk, and compliance frameworks
  • Strong problem-solving, analytical, and communication skills
  • Ability to manage multiple concurrent projects and deliverables in a fast-paced environment
  • Strong attention to detail with a focus on data accuracy and quality
  • Effective collaboration and communication across levels of the organization
  • Commitment to continuous process improvement and operational efficiency


Job Expectations:

  • Ability to work on-site at the posted work location
  • This position offers a hybrid work schedule
  • This position is not eligible for Visa sponsorship

Posting End Date:

11 Aug 2026

*Job posting may come down early due to volume of applicants.

About Wells Fargo

Wells Fargo Careers

Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

Work You’ll Do

At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

Explore a Multitude of Career Paths

Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

Internship Programs

Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

Professional Growth and Development

We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

Benefits and Rewards

Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

Join Our Team

Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

Stay Connected

Keep up to date with the latest from Wells Fargo Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and get insider tips on crafting the perfect resume and acing your interview.

Networking and Innovation

At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

Empower Your Career

Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
Learn more about Wells Fargo
Size
246,577 employees
Market Cap
$155.2 billion
Industry
Net Income
$3.3 billion
Founded
1852
5 Year Trend
-5.9%
NASDAQ

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