About the Role:Are you a payments professional who thrives at the intersection of operations, compliance, and product delivery? We're looking for a driven Payment Operations Project Manager to own high-impact initiatives across Yardi's payments ecosystem-spanning rent collection, bill pay, card programs, and ACH operations. You'll coordinate cross-functional workstreams, drive payment product launches, and serve as an operational anchor for a team navigating complex regulatory requirements, bank partner relationships, and evolving card network rules. Your role will involve managing competing priorities with precision, translating compliance obligations into actionable project plans, and partnering with product, engineering, risk, and finance stakeholders to deliver results. If you're energized by the pace of fintech, the rigor of payments compliance, and the opportunity to shape how millions of residents and property managers transact-this role is for you!
What You'll Do:- Own end-to-end project management for payment operations initiatives, including ACH program changes, card product launches, bank partner integrations, and compliance-driven process redesigns.
- Coordinate cross-functional workstreams across product, engineering, compliance, legal, and bank partners to ensure payment projects are delivered on time, within scope, and in alignment with regulatory requirements.
- Translate payment compliance obligations-including BSA/AML requirements, card network operating rules, Reg E, and money transmission regulations-into structured project plans with clear milestones, owners, and tracking.
- Monitor payment operations performance metrics, identify process gaps, escalate risks, and drive continuous improvement across AR and AP payment workflows.
Who You Are:- Bachelor's Degree in Business, Finance, Economics, or a related field; or equivalent experience in payments, fintech, or financial services operations
- Three or more (3+) years of experience in payment operations, payment processing, or fintech program management, with demonstrated knowledge of ACH, card, or bill pay ecosystems
- Five (5) or more years of project management experience, with a track record of managing complex, multi-stakeholder initiatives in a regulated environment
- Working knowledge of payment compliance frameworks, including BSA/AML, NACHA operating rules, card network rules (Visa/Mastercard), and applicable federal regulations (Reg E, Reg Z)
- Exceptional planning and organizational skills, including the ability to build and maintain project plans, track deliverables across parallel workstreams, and communicate status clearly to leadership
- Experience supporting or executing payment product roadmap initiatives, including new payment method launches, risk control implementations, or bank/processor onboarding
- Strong analytical and problem-solving skills, with the ability to identify risk, evaluate trade-offs, and drive resolution across operational and compliance issues
- Comfort working with payment data, operations reporting, and tools such as Excel, project management platforms (e.g., Jira, Asana, or similar), and internal workflow systems; SQL familiarity a plus
- Familiarity with the property management industry and/or proptech payments landscape, including rent collection, HOA payments, or property bill pay
- Thinks and acts strategically by connecting operational details to broader business objectives, anticipating downstream implications of payment decisions, and recommending process or policy improvements
- Proven independent sound decision making and problem solving skills
- Proven excellent written and verbal communication skills
- Proven strong ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment
- Proven ability to manage strategic projects with multiple touch points
- Collegial team-oriented disposition with the desire and ability to establish cooperative working relationships with employees at all levels within Yardi, outside of Yardi, and with clients
- Understanding of the payments industry competitive landscape, including key processors, bank sponsors, payment facilitators, and emerging fintech entrants relevant to property management
- Ability to travel occasionally (up to 15%) for team meetings, bank partner engagements, or industry conferences
Ideal to Have:- PMP, PMI-ACP, or equivalent project management certification
- Experience working with or alongside banking partners, card networks, or payment facilitators in a program management or compliance capacity
Real Estate runs on Yardi. Annual Salary Range: $89,600-$100,800
All submissions for open positions should be received through Yardi's applicant portal, accessed from Yardi's corporate website.
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