About the RoleAs an experienced fertility or women's health Lead Clinical Nurse, you will be working in a fast-paced, rapidly growing environment where you will be relied on for your expertise, professionalism, and collaboration. This role is based out of our Bay Area clinics - covering East Bay and San Francisco.
Responsibilities- Supervision of a team of nurses and clinical assistants
- Coordination of the daily clinical flow to ensure smooth running daily office functions; including creating and monitoring nursing staff schedules and responsibilities
- Providing leadership and management to nursing team and cultivating a culture of teamwork and camaraderie
- Ensuring safe, kind and compassionate care for our patients
- Dealing with patient queries arising throughout the day in the department and liaising with medical teams and ensure appropriate escalation
- Providing a high level of clinical support in outpatient surgical procedures e.g. Hysteroscopy, egg retrieval.
- Demonstrating good communication skills with colleagues, patients and their careers;
- Being open to change in the department and learning new skills as needed
- Demonstrating teamwork by being flexible and building good working relationships with colleagues
- Providing education and support to nursing team
- Responsible for the safe administration and custody of medications
- Assist with implementation of new KindWAYS as it related to nursing workflows; challenging those who are not meeting the standards of the trust or following the KindWAYs
- Act as a liaison between CX and clinical support
- Help to ensure timely follow up for all coordinated patients to navigate them in their journey
- Gather feedback on workflows and work with leadership to streamline processes and job specifications to help gain efficiencies in your day to day
- Educate patients on infertility evaluations and managing patients requirements for treatment including maintaining informed consents, reviewing patient checklists, and consistent communication with patient about next steps
- Coordinates patient treatment plans, such as Egg Freezing, IUI, In Vitro Fertilization and Frozen Embryo Transfers, third party reproduction cases
- Provides patient/couple counseling, procedure/injection teaching, communicates physician orders and instructions
- Ensure all patient information is documented appropriately in our EMR according to our procedures
- Routine phlebotomy as needed, administering injections as needed, placement of IVs as needed.
- Works independently to assure the program goals are achieved
- Works closely with Physicians and Collaborates with the clinic team.
- Assisting physician with lab reviews and patient communications
- Other nursing duties as assigned.
Who You Are- 5+ years experience as a nurse in a fertility practice or Ob/GYN
- A passion for women's health, fertility
- Current Registered Nurse license in the state of IL
- Active BLS and ACLS Certification
- Experienced in EMR and G-Suite
- Ultrasound experience preferred
- Strong phlebotomy skills
- Strong communication skills & a team player
- Willingness to be flexible and can adapt to challenging situations.
- Detail oriented
- Experience working in a fast-paced environment
- Exemplifies strong customer service skills and professionalism
- Care Coordination
- Be comfortable taking on calls when needed.
- Experienced working with high patient volume.
