About this roleWe're looking for a Lead Business Analyst to be a strategic analytics partner to the entire company. You'll work across product, growth, marketing, finance, and leadership to answer the ambiguous, high-stakes questions that shape our direction - where to invest, what's really driving the business, and how our consumer and enterprise businesses fit together. You'll bring a point of view (not just an answer), you'll be a trusted voice in board and business-review prep, and you'll make sure the whole company runs on numbers it can trust. This is a high-leverage role for someone who loves turning data into decisions and wants their fingerprints on the strategy of a fast-growing company.
What you'll be doing- Partner with leaders across every function to frame ambiguous business questions and bring rigorous, opinionated analysis to the decisions that matter most.
- Act as the bridge between Finance and Marketing: connecting budget pacing, spend efficiency, and channel-level outputs to revenue forecasts and broader planning conversations
- Own the high-leverage company questions like unit economics, growth drivers, the B2C12B picture, and where to place the next bet - and turn them into recommendations leadership acts on.
- Drive board- and business-review-level analysis, synthesizing what's happening across the business into a clear, trustworthy story.
- Own our core metric definitions as a single source of truth: define them, govern how they change, and drive org-wide adoption so the company stops debating which number is right.
- Partner with Finance on the metrics behind planning - LTV, CAC, payback, and NRR - including more sophisticated, segmented LTV across our consumer and enterprise businesses.
- Champion self-serve and modern, AI-assisted analytics so the organization can answer routine questions on its own.
What we're looking for- 4+ years in analytics, strategy, or business/finance analytics, with a track record of insight that changed material business decisions.
- Advanced SQL, strong experience with modern analytics tools, and familiarity with dbt or semantic layers
- Hands-on experience applying AI/LLM tools to analytical tasks such as data synthesis, hypothesis generation, and productivity acceleration
- Strong business and financial acumen - you're comfortable owning the logic behind LTV, CAC, payback, NRR, and revenue recognition, and connecting it to strategy.
- The ability to frame ambiguous questions, form a point of view, and communicate it persuasively to both technical and non-technical audiences, including leadership.
- A bias for turning insight into decisions, and the ownership to follow through on impact.
Nice to have- Experience partnering with a Finance team on unit-economics methodology (LTV/CAC/NRR).
- Both consumer (B2C) and enterprise (B2B) experience.
- Background in consumer subscription, edtech, or language learning.
Why work at Speak- Join a fantastic, tight-knit team at the right time: we're growing very quickly, we've most recently raised our Series C from some of the top investors in the valley, and we've achieved product-market fit in our initial markets. You'd join at a magical time when a single person could significantly change the course of the company.
- Do your life's work with people you'll love working with: we care strongly about our craft and want every person at Speak to feel like they're growing every day. We believe in the idea that working with people you both enjoy and have respect for makes everything better. We hire thoughtfully and only work with people we admire deeply.
- Global in nature: We're live in over 40 countries and launching in a number of new markets soon. We have dedicated offices in San Francisco, Ljubljana, Seoul, Tokyo, and Taipei, and you'll have the opportunity to talk to users in each of these regions on a regular basis as well as travel.
- Impact people's lives in a major way: Learning a language is one of the single most life-changing skills one can learn, and right now 99% of people never achieve their goal because the process is broken. We're helping millions of people achieve their goals and improve their lives.
