The Travelers Companies, Inc

Lead Architect, Claim

The Travelers Companies, Inc • $169K — $279K *
Hunt Valley, MD 21031In-Person
Information Technology
8 - 10 years of experience
More than 3 months ago
Job Overview by Ladders

Qualifications

  • Bachelor's in technology field or equivalent experience.
  • Minimum of 8 years architecture experience, especially with cloud-native applications on AWS.
  • Familiarity with application-level architectural patterns like microservices and API design.
  • Experience integrating AI/ML services into application architectures.
  • Strong understanding of insurance industry technology and business capability models.

Responsibilities

  • Oversee architecture for multiple tech/business domains in a single unit.
  • Translate business direction into actionable architecture roadmaps.
  • Identify architectural risks and opportunities, providing options to leadership.
  • Design and document application-level architectures and integration patterns.
  • Present architecture reviews and technical assessments to VP-level leadership.

Benefits

  • Health insurance coverage from day one for employees and eligible family members.
  • 401(k) matching contributions dollar-for-dollar up to 5%, plus an annual contribution for student loan payments.
  • Minimum of 20 days Paid Time Off annually, plus nine paid holidays.
  • Robust wellness program with access to mental health resources and coaching.
  • Volunteer programs with incentives for community engagement.
Full Job Description
Job Category

Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range
$169,400.00 - $279,600.00

Target Openings

1

What Is the Opportunity?

Travelers is seeking a Lead Architect to join our organization as we grow and transform our Enterprise Technology Solutions organization. Our Architects are responsible for designing and guiding the technology vision that enables business transformation, specializing in creating enterprise-wide solutions that bridge current capabilities with future possibilities. This strategic position requires expertise in cloud-native technologies, APIs, AI/ML, and emerging platforms to establish scalable architectures where business applications can evolve and thrive. The ideal candidate orchestrates the technical strategy that empowers development teams - defining target states, creating technology roadmaps, and establishing architectural frameworks that accelerate innovation while maintaining standards and governance. As the essential bridge between business strategy and technical implementation, this role directly impacts organizational agility, system integration, and the enterprise's ability to rapidly adapt and scale technology solutions across the business landscape.What Will You Do?
  • Responsible for architecture for multiple technology and or/ business segments/domains for a single business unit.
  • Technical Execution:
  • Translate technology strategy and business direction into actionable architecture roadmaps, ensuring architectural decisions align with organizational priorities and investment goals.
  • Identify architectural opportunities and risks that have strategic implications, and proactively surface them to engineering leadership with clear options and recommendations.
  • Provide architectural direction on technical patterns.
  • Conduct hands-on prototyping and technology proof of concepts.
  • Design and document application-level architectures for new and evolving systems, including service decomposition, API design, data flow, and integration patterns.
  • Author Architecture Decision Records (ADRs) that capture context, options considered, trade-offs, and rationale for key technical decisions including decisions about AI service integration.
  • Present multiple architectural design options to engineering teams and stakeholders, clearly articulating the pros, cons, risks, and trade-offs of each approach.
  • Architect for AI-specific concerns such as latency tolerance, token cost management, output non-determinism, and graceful degradation when AI services are unavailable or underperforming.
  • Evaluate and recommend architectural patterns (e.g., event-driven, request/response, CQRS, saga) appropriate to specific problem domains.
  • Provide hands-on architectural guidance to engineering teams, including reviewing designs, participating in technical discussions, and unblocking implementation challenges
  • Present architecture reviews, technology assessments, and modernization progress to VP-level leadership, communicating technical depth in business-relevant terms.
  • Translate AI capabilities and limitations into business-relevant terms for non-technical stakeholders, helping leadership make informed decisions about AI adoption and investment.
  • Influence architectural direction across teams through well-reasoned recommendations, building consensus.
  • Develop clear materials (architecture overviews, decision summaries, roadmap updates) that enable leadership to make informed technology decisions.
  • Build relationships across teams and encourage buy-in for architectural standards and modernization initiatives.

Strategic Accountability:
  • Present architecture reviews, technology assessments, and modernization progress to VP-level leadership, communicating technical depth in business-relevant terms.
  • Translate AI capabilities and limitations into business-relevant terms for non-technical stakeholders, helping leadership make informed decisions about AI adoption and investment.
  • Influence architectural direction across teams through well-reasoned recommendations, building consensus.
  • Develop clear materials (architecture overviews, decision summaries, roadmap updates) that enable leadership to make informed technology decisions.
  • Build relationships across teams and encourage buy-in for architectural standards and modernization initiatives.
What Will Our Ideal Candidate Have?
  • Technical Expertise & Education:
  • Bachelor's in technology related field or equivalent, with 8 years of architecture experience.
  • Experience with cloud-native application design on AWS.
  • Ability to evaluate multiple solution approaches and communicate trade-offs effectively to both technical and non-technical audiences.
  • Understanding of application-level architectural patterns including microservices, event-driven architecture, API design, data modeling, and distributed systems concepts.
  • Familiarity with integrating AI/ML services into application architectures, including LLM-based capabilities, agentic patterns, or AI-assisted decision workflows.
  • Understanding of the architectural implications of non-deterministic AI components, including testing strategies, output validation, fallback design, and cost management.
  • Exposure to AI orchestration concepts such as prompt chaining, tool use patterns, retrieval-augmented generation (RAG), or workflow engines that coordinate AI and deterministic steps
  • Strategic & Business Acumen:
  • Extensive experience working an agile operational model.
  • Experience supporting transformational change. Able to adjust plans, priorities and strategies in response to changing circumstances.
  • Insurance technology experience preferred.
  • Understanding of value creation and business capability models.
  • Strong knowledge of the insurance industry.
  • Experience in identifying and analyzing current/future problems and opportunities, evaluating information to understand root causes, and exploring alternative solutions for effective decision-making.
  • Proven ability to work collaboratively with teammates to achieve mutually responsible results.
  • Extensive experience exercising sound judgment, making decisions and committing to a position.
  • Strong and effective verbal, written and listening communication skills.


What is a Must Have?
  • Bachelor's degree in computer science, related STEM field, or its equivalent in education and/or work experience.
  • 7 additional years of architecture/software engineering experience.
  • 2 years of technical leadership experience.


What Is in It for You?
  • Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

About The Travelers Companies, Inc

Travelers is an insurance leader, committed to keeping pace with the ever-changing needs of their customers and anticipating their needs for the future. There is no stronger testament to their dedication to protecting customers from loss than their continued innovation and ability to transform their industry. In fact, from the first-ever auto and space travel policies and hybrid car discount, to the 2009 founding of The Travelers Institute for public policy, their history of advancements has propelled their company—and their industry—towards ever higher standards for customers. Travelers is a company that works hard at the science of what they do: they analyze information, process perspectives and measure results to create the best combination of products and services. They work equally hard at customer service and how they interact with the people whom they do business. Over the years, they've strived to earn their customer's loyalty by continually improving their abilities to listen and respond to their needs.

The Travelers Companies, Inc Careers

Join the vibrant team at The Travelers Companies, Inc, a leader in the insurance industry, and propel your career to new heights with a company known for its commitment to innovation, leadership, and professional growth.

Explore Job Opportunities and Growth

At The Travelers Companies, Inc, we offer a plethora of job opportunities that cater to a variety of skills and professional interests. Whether you're seeking a position in management, customer service, underwriting, or IT, we have a place for you. Our commitment to professional growth means we provide unparalleled career advancement tools and leadership training to help you climb the ladder of success.

Internship Programs: A Gateway to Employment

Kickstart your career with our dynamic internship programs. These opportunities are designed not just to teach, but to challenge and expand your understanding of the industry. Internships at Travelers are a perfect way to enhance your resume and gain valuable real-world experience, making you a competitive candidate for future employment.

Culture and Benefits

At The Travelers Companies, Inc, we pride ourselves on a culture that fosters diversity, networking, and innovation. Our team is our family, and we support each other's professional and personal growth. The benefits at Travelers are comprehensive, designed to meet the diverse needs of our employees, including health, wellness, and continuous education.

Hiring Process: What to Expect

Our hiring process is straightforward and transparent, designed to find passionate, curious, and solution-driven team players. From the initial application and resume submission to the interview, we ensure that every candidate is treated with respect and given a fair chance to demonstrate their capabilities.

Career Development and Training

We believe in nurturing talent and providing our team with the tools they need to succeed. Our career development programs include professional training, diversity training, and skills enhancement workshops. These resources are tailored to foster innovation and empower our employees with the latest industry knowledge and best practices.

Join Our Team

Are you ready to explore the exciting career opportunities at The Travelers Companies, Inc? Search open positions that match your skills and interests. We are always looking for individuals who are driven to innovate and lead.

Stay Connected

Keep up to date with the latest news, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the rewarding opportunities that await at The Travelers Companies, Inc.

Explore Careers at The Travelers Companies, Inc

Embark on a journey of growth, opportunity, and excellence. At The Travelers Companies, Inc, your career is just beginning. Join us and make a difference in a company that values leadership, diversity, and forward-thinking.
Learn more about The Travelers Companies, Inc
Size
30,800 employees
Market Cap
$44.1 billion
Industry
Finance & Insurance
Net Income
$2.6 billion
Founded
1853
5 Year Trend
+4.7%
Revenue
$32 billion
NASDAQ
TRV
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at The Travelers Companies, Inc

More Information Technology Jobs

Find similar Lead Architect, Claim jobs:

NationwideHunt Valley, MD