Zocdoc

Lead Analyst, People Analytics

Zocdoc$145K — $170K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in people analytics or workforce data analysis
  • Master's degree in Industrial-Organizational Psychology or related field
  • Strong technical skills in SQL, Excel, and data visualization tools
  • Experience in building scalable analytics products
  • Proficient in generative AI tools like Claude for workflow automation
  • Excellent communication and storytelling skills
  • Strong organizational skills for managing multiple projects

Responsibilities

  • Execute and enhance the People data strategy in collaboration with HRBPs and Recruiting
  • Build datasets, dashboards, and insights products for the employee lifecycle
  • Leverage AI tools to automate reporting and identify workforce patterns
  • Connect data workstreams across multiple teams to integrate workforce insights
  • Partner with stakeholders to identify workforce signals and prepare action-oriented narratives
  • Apply predictive analysis techniques for workforce planning and performance management
  • Improve data quality, compliance, and responsible AI practices
  • Present clear visualizations and narratives to help leaders understand workforce dynamics

Benefits

  • Flexible, hybrid work environment in Soho
  • Unlimited vacation policy
  • 100% paid employee health benefits including medical, dental, and vision
  • Commuter benefits
  • 401(k) plan with employer match
  • Corporate wellness programs through Headspace and Peloton
  • Sabbatical leave after 5+ years of service
  • Competitive paid parental leave and fertility/family planning reimbursements
  • Cell phone reimbursement
  • Catered lunches with beverages and snacks
  • Employee Resource Groups and ZocClubs promoting community and belonging
  • Great Place to Work Certified
Full Job Description
Your Impact on our Mission

Zocdoc's most important asset is our people. As a Lead People Data Analyst you will serve as the key leader in building the People data foundation, analytics strategy, reporting, and AI-enabled insight products that help our People team and business leaders make better, faster, and more informed workforce decisions. You will move us beyond static dashboards and reactive data pulls by building scalable data products, diagnostic tools, and AI-enabled workflows that help us understand what is happening across the employee lifecycle - from recruiting and onboarding to engagement, performance, retention, workforce planning, and organizational design, you'll operate as a senior-level individual contributor-setting standards, partnering with stakeholders across People Operations and the business, and ensuring that our data practices are accurate, scalable, and compliant.

You'll enjoy this role if you are...
  • Personally motivated by finding actionable insights from a sea of people data - and equally motivated by making those insights easy for others to use
  • Highly curious about how work is actually happening across different parts of the People team, including HRBP, Recruiting, People Operations, Compensation, Engagement, Performance, and Talent
  • Autonomous, urgent, and creative. You genuinely love telling stories through analytics
  • Energized by connecting dots across systems, teams, and processes to tell a clearer story about our workforce
  • Highly innovative in using Claude, generative AI, and other emerging tools to automate manual work, improve data storytelling, and build better People workflows
  • A self-starter who is able to work autonomously and within a team context
  • Comfortable operating as both a builder and a thought partner - you can get into the weeds of data quality and also step back to explain what matters and why
  • Serious about your work, but not about yourself. Let's face it - the way things are going, you kind of need a sense of humor

Your day to day is...
  • Execute and continuously improve our People data strategy and standards in partnership with HRBPs, Recruiting, and HRIS including including metric definitions, data models, reporting standards, governance practices, and scalable self-service tools.
  • Build People datasets, dashboards, and insight products across the employee lifecycle, including headcount, hiring, attrition, engagement, performance, internal mobility, compensation, workforce planning, and organizational design.
  • Use Claude, generative AI, and other emerging tools to automate manual reporting, accelerate synthesis, identify workforce patterns, and improve how the People team works with data.
  • Connect data workstreams across HRBP, Recruiting, People Operations, HRIS and other teams to create a more integrated view of our people, processes, risks, and opportunities.
  • Partner with HRBPs, Recruiting and People leaders to identify meaningful workforce signals, pressure-test hypotheses, prepare leader-facing narratives, and translate data into practical next steps.
  • Apply analysis, modeling, and predictive techniques to support workforce planning, retention, performance management, talent reviews, and organizational health.
  • Improve People data quality, systems, integrations, privacy, compliance, and responsible AI practices in partnership with People Operations, Recruiting, and systems owners.
  • Deliver clear presentations, visualizations, and written narratives that help leaders understand what is happening, why it matters, and what actions to consider.

You'll be successful in this role if you have...
  • Meaningful 5+ years experience in people analytics or workforce data analysis experience, with demonstrated expertise in statistical analysis, predictive modeling, and ultimately insights
  • Master's degree in Industrial-Organizational Psychology or a related quantitative/social science field
  • Strong technical skills, including SQL, Excel/Google Sheets/Workday reporting, and data visualization tools; experience with Looker and Snowflake is strongly preferred
  • Experience building scalable analytics products, not just one-off reports or dashboards
  • Demonstrated ability to use generative AI tools such as Claude to automate workflows, synthesize information, improve productivity, and create better user experiences for stakeholders
  • Ability to distinguish between raw data, meaningful signal, and business insight - and to partner effectively with People stakeholders who bring the business context
  • The mentality of an entrepreneur/owner and a strong bias to action
  • Superb communication and storytelling skills, with the ability to turn complex analysis into clear narratives, implications, and recommendations
  • Humility. You believe in treating all people with dignity and respect, regardless of title or tenure
  • Strong organizational skills, with the ability to manage multiple projects independently while keeping cross-functional partners aligned

Benefits:
  • Flexible, hybrid work environment at our convenient Soho location
  • Unlimited Vacation
  • 100% paid employee health benefit options (including medical, dental, and vision)
  • Commuter Benefits
  • 401(k) with employer funded match
  • Corporate wellness programs with Headspace and Peloton
  • Sabbatical leave (for employees with 5+ years of service)
  • Competitive paid parental leave and fertility/family planning reimbursement
  • Cell phone reimbursement
  • Catered lunch everyday along with beverages and snacks
  • Employee Resource Groups and ZocClubs to promote shared community and belonging
  • Great Place to Work Certified


Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.

NYC Base Salary Range

$145,000-$170,000 USD

About Zocdoc

Zocdoc is a healthcare technology company that provides a digital platform for patients to find and book appointments with doctors and other healthcare providers. The company's platform allows patients to search for doctors by specialty, location, insurance, and other criteria, and to book appointments online or through a mobile app. Zocdoc also provides tools for doctors to manage their schedules, patient records, and online reputation. The company was founded in 2007 and is headquartered in New York City. Zocdoc has raised over $225 million in funding and has been recognized as one of the fastest-growing companies in the healthcare industry.
Learn more about Zocdoc
Size
1,000 employees
Industry
Founded
2007

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