Lowe’s

Lead Analyst-Global Navigation

Lowe’s$90K — $120K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business administration, marketing, finance or equivalent experience.
  • 6-7 years of experience in retail, online, eCommerce or relevant area.
  • Master's degree (MBA) preferred.
  • 4 years of online/multichannel merchandising or marketing experience is a strong asset.
  • Experience in high SKU count retail environments is a plus.
  • Background in analytics, statistics, business planning or finance is beneficial.
  • Mentorship or leadership experience preferred.

Responsibilities

  • Lead project execution on digital taxonomy and site navigation at Lowes.com.
  • Partner with category optimization to enhance omni customer experience monthly via data-driven insights.
  • Present recommendations to senior leaders to improve operational efficiencies and digital strategies.
  • Guide analysts in utilizing customer data to enhance the shopping experience.
  • Maintain the customer-facing hierarchy and category-specific attribute model.
  • Mentor team members to foster growth and skill improvement.
  • Disseminate best practices and competitive intelligence across the organization.
  • Align with leadership to execute enterprise strategy.

Benefits

  • Collaborative work environment at headquarters in Mooresville, NC.
  • Opportunities for personal wellness with access to fitness facilities.
  • Support for professional development and team mentorship.
  • Engagement in a high-impact role influencing the digital customer journey.
Full Job Description
Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.

Your Impact

The Lead Analyst, Global Navigation will lead project execution related to digital taxonomy, site navigation elements and category level attribution. The role of navigation is to strategically evaluate the online product findability experience for customers as it relates to the browse experience while also evaluating the industry to create and test data driven ways to improve upon the customer's shopping experience on Lowes.com. This role will serve as a member of a team of peers and may be asked to help coach and develop less experienced team members.

What You Will Do
  • Partner with online category optimization to prioritize and implement category optimizations for driving improvement to omni customer experience within the browse and navigation segment; $500M-$1B annually.
  • Present insights and recommendations to cross-functional senior leaders to drive operational efficiencies and guide future digital strategies for Lowes.com.
  • Advise team of analysts to leverage customer data, site behaviors, pre/post-transaction data and competitive benchmarking to identify opportunities to improve the omnichannel customer experience.
  • Provide insights, competitive intelligence and data-driven recommendations to the manager of assigned area.
  • Assist manager in developing and maintaining the customer-facing hierarchy structure and category specific attribute model.
  • Guide analysts and senior analysts towards successful project completion to deliver goals and partner with manager to best address developmental and/or coaching opportunities along the way.
  • Provide continuous and open feedback and mentorship to team members to encourage their growth, assist them in learning new tools, skills and techniques, and take on greater responsibility.
  • Maintain knowledge and awareness of best practices within the company, competitors and retail industry. Work with the manager to introduce and disseminate best practices across the organization.
  • Gain alignment with leadership across the organization to best deliver the enterprise strategy.


Minimum Qualifications
  • Bachelor's degree in business administration, marketing, finance or related field or equivalent years of experience in lieu of education requirement, if applicable
  • 6-7 years of experience in retail, online, eCommerce or relevant area


Preferred Skills/Education
  • Master's degree MBA or related field
  • 4 years of experience in online, omnichannel merchandising and/or marketing
  • 3 years of experience in a high SKU count retail environment
  • 2 years of experience in analytics, statistics, business planning and/or finance
  • 2 years of experience with mentorship or people leadership experience


About Lowe’s

Lowe's Careers

Joining Lowe's means becoming part of a team that is committed to fostering an environment of growth, innovation, and leadership. As one of the leading home improvement companies, Lowe's offers unparalleled job opportunities and a culture that values diversity and professional development. Work You'll Do At Lowe's, your work will directly impact our mission to help people love where they live. Whether you're involved in the direct sales process, product development, or customer service, your role will contribute to our industry-leading standards. Transform Your Career Leverage your skills and drive in a position that empowers you to lead projects and initiatives that redefine the retail experience. Lowe's is at the forefront of the industry, combining retail, technology, and customer service to create unique experiences for consumers. Join a team of dedicated professionals who are there to support your career aspirations and help you grow both personally and professionally. With over 300,000 team members, Lowe's is a place where you can cultivate a career filled with innovation and opportunities. Lowe's Professional Growth and Opportunities We are committed to the professional growth of every team member. Lowe's offers a variety of career paths and opportunities for advancement, including leadership roles in numerous departments. Whether you're seeking a part-time position or a full-time career, Lowe's provides the training and resources needed to advance and excel. Internship Programs Start your career with Lowe's through our dynamic internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that impacts our business. Interns at Lowe's gain invaluable skills, work alongside experienced professionals, and are considered for full-time positions upon successful completion of the program. Benefits and Culture Lowe's is dedicated to maintaining a culture that promotes diversity and inclusion. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health insurance, retirement plans, and employee discounts, among others. Networking and Innovation Stay connected and ahead in your career through Lowe's commitment to innovation and networking. Our team members have access to cutting-edge technology and are encouraged to think outside the box to solve challenges. Networking within the company is supported through various groups and initiatives, fostering connections that can lead to career advancement. Join Our Team Explore the job opportunities at Lowe's that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Start your journey with Lowe's today and be part of a company that values hard work and dedication. Stay Up to Date Keep informed with the latest in career tips, company news, and industry insights—all from the people who work at Lowe's. Our careers blog provides valuable content that can help you navigate your professional journey. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Lowe's. SEARCH LOWE'S JOBS At Lowe's, your career is in your hands. Build it with us and be part of a team that is changing the future of retail.
Learn more about Lowe’s
Size
200,000 employees
Market Cap
$120.3 billion
Industry
Net Income
$5.8 billion
Founded
1946
5 Year Trend
+8.2%
Revenue
$89.5 billion
NASDAQ

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