Position SummaryVisual Merchandising is a dynamic team within Retail Innovation and Store Design aimed at supporting the business and our retail colleagues while partnering with the Merchandising Team to develop Category Merchandising Plans. Keeping our customers at the heart of everything we do, the Visual Merchandising Team will collaborate across various stakeholder groups including but not limited to; Merchandising, Store Operations, Inventory, Marketing, Asset protection, Workload Management and Pricing to create innovative merchandising solutions.
As the Lead Director Visual Merchandising, you will be responsible for leading and developing a team of 30-35 Senior Managers, Designers and onsite contractors. The position leads company strategic initiatives for our respective business unit to meet or exceed targeted sales and profit goals.
You will drive the process and execution of developing innovative merchandising solutions to deliver best in class planograms and programs that differentiate CVS from the competition.
Additional Responsibilities will include: - Leading the development, execution and measurement of cluster-based planogram assortments and merchandising for all Health, Beauty, GM and consumable categories, $20B+ in Front Store sales and over 10,000 planogram versions
- Leading the initiation, development and execution of shopper research to inform category & cluster-based POG merchandising strategies & tactics; Leveraging Category and Clustering insights, supporting the development of the overall Merchandising objectives & strategies
- Hiring, onboarding, training & development for the Category Design team
- Supporting the development and maintenance of all RISD assortment optimization tools and capabilities supporting POG development
- Managing and leading 5 Senior Managers Supervisors each overseeing a team of 4 to 6 POG Designers
- Travel up to 5-10% of travel may be required, based on needs of the business
This role is a hybrid role (3 days + in office)
Required Qualifications• 10+ years of experience in retail, merchandising, visual merchandising, or store operations
• 10+ years of experience leading teams, including managing leaders in a business or retail environment
• 5+ years of experience analyzing sales, market trends, customer demographics, and competitive data to develop and execute actionable business strategies
• 5+ years of experience building reports, dashboards, and data models to communicate performance trends and forecasts
• 5+ years of experience applying design methodologies (e.g., user research, problem definition, prototyping, and iteration) to merchandising or customer experience solutions
• Proven track record of influencing cross-functional stakeholders and driving alignment, decision-making, and business outcomes across multiple teams
• 5+ years of experience developing and delivering presentations and materials to senior leadership audiences
• Demonstrated experience managing multiple concurrent projects, prioritizing effectively, and delivering results within established timelines
• Demonstrated experience setting performance goals, measuring outcomes, and adjusting strategies based on data and business needs
• Advanced proficiency in Microsoft Excel, Access, Word, and space management software
EducationBachelor's degree required or equivalent experience
Pay RangeThe typical pay range for this role is:
$100,000.00 - $231,540.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Great benefits for great peopleWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 07/03/2026
