Labcorp is seeking a
Lab Director to join our team at
Tufts Medical Center in
Boston, MA.
Work Schedule: Generally Monday - Friday (8a - 5p); flexibility required
Job Responsibilities:- Lead and direct the hospital operations within the market to ensure quality results, proper staffing, financial vitality, and foster a team environment
- Ensure adherence and implementation of hospital and laboratory policies and procedures for sites within the designated market
- Work closely with hospital administration and lab leadership in maintaining strategic and financial objectives and understand/explain variances of laboratories within the market
- Ensure laboratories within the market are performing at established metrics - understand root cause and implement process improvements when necessary
- Partner with Quality and oversee the implementation of new test methods and procedures at hospitals within the market
- Maintain strong customer-focused relationships, resolving operational issues proactively and effectively
- Work closely with Medical Directors, Professional Support Leaders, and Health System Leadership to ensure the laboratories are meeting the expectations of the providers and patients
- Resolve client inquiries and operational issues in a timely manner by consulting with the Medical Director, Technical Director, QA, other laboratory managers, discipline directors, laboratory managers or corporate operations
- Maintain compliance with corporate, state and federal regulatory requirements (CAP, CLIA, State, ISO, etc.) related to personnel safety and quality of laboratory testing as well as professional conduct
- Serve as the laboratory liaison and a partner for other health system departments - promote communication and teamwork
- Ensure effective communication with leadership, clients, corporate operations, as well as direct reports, departmental staff, and inter-departmental staff
- Lead and develop a high-performing team of managers, supervisors and lead technologists through coaching, training, and performance management
- Foster a culture of high employee engagement, collaboration, continuous learning, and innovation within the laboratory team
- Proactively address workplace climate to maintain a positive culture, strengthen retention and enhance team effectiveness
Minimum Qualifications:- Bachelor's degree
- 5 years or more of leadership experience in a health system or medical center
Preferred Qualifications:- Bachelor's degree in a Chemical or Biological science, Clinical Laboratory Science or Medical Technology
- 10 years or more of clinical laboratory testing experience
- 2 years or more working in an academic intuition
- ASCP or AMT certification
Additional Job Standards:- Demonstrated ability to build trust, inspire engagement and cultivate a healthy workplace culture
- Proficient in laboratory knowledge and how to effectively manage a clinical laboratory.
- Prior experience in a high volume, large hospital environment
- Familiar with new laboratory instrumentation and equipment automation
- Strong working knowledge of supply chain operations and expense control
- Ability to communicate with a heavy customer focus when working with client leadership
- Previous experience managing multiple locations is highly preferred
- Strong working knowledge of CLIA, CAP and relevant state regulations
- Understanding of laboratory operations as well as policies and procedures
- Proven success in training and developing both technical and non-technical employees
- Strong demonstrated leadership capabilities including: emotional intelligence, excellent listening, verbal and written communication and interpersonal skills
- Ability to manage the performance of others and provide developmental coaching/feedback and mentoring
- Ability to problem solve and provide solutions under minimal supervision
- Able to balance the needs of the business with the needs of the employees
- Proficient with Laboratory Information Systems and Microsoft Office
- Strong communication skills; both written and verbal
- High level of attention to detail with strong organizational skills
**Pay Range: $170,000 - $210,000 + Bonus
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
The position is also eligible for an annual bonus under the Labcorp Bonus Plan. Bonuses are payable based on corporate and/or business segment performance and are subject to individual performance modifiers.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
