Fenwick & West

Knowledge Management & Innovation Manager

Fenwick & West$126K — $189K *
Legal & Accounting
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in a law firm or legal technology environment
  • Background as an attorney, paralegal, or in legal operations; J.D. or paralegal certification is a plus
  • Proven experience translating legal workflows into AI solutions
  • Deep understanding of AI platforms and strong problem-solving skills
  • Excellent interpersonal skills to build trust with legal professionals
  • Creative thinking and adaptability in dynamic environments
  • Strong project management and communication skills.

Responsibilities

  • Implement AI solutions in collaboration with attorneys and paralegals
  • Identify opportunities for AI-driven process improvements across legal practices
  • Develop hands-on expertise in core AI platforms used within the firm
  • Establish governance for AI tools considering risk and best practices
  • Design and implement a training program tailored to varying practice group needs
  • Communicate effectively about AI features to drive adoption
  • Collaborate with compliance on legal risks related to AI workflows.

Benefits

  • Comprehensive healthcare options
  • Life insurance coverage
  • Health Savings and Flexible Spending Accounts
  • Focus on employee wellbeing
Full Job Description

Job Description Summary:

Fenwick is seeking a KMI Manager who will be responsible for driving the firm’s adoption of AI tools and workflows in direct partnership with attorneys. The core of this role is translating legal workflows into scalable, firmwide AI solutions. Additional responsibilities include deepening the firm’s expertise in its core AI platforms, supporting a governance structure that builds sound, repeatable practices around AI use, and designing a systematic communications and training program for AI tools and resources, each as described more fully below.

This position can be based in any of our U.S. office locations and offers a hybrid work arrangement, allowing you to work both from home and at your designated Fenwick office. The frequency of in-office work will be determined by business needs and guided by your department's directives.

Job Description:

AI Implementation & Workflow Design

Partner directly with attorneys and paralegals to implement AI solutions for their matters –beyond one-off support: identify patterns across matters, spot opportunities that would benefit the firm’s practices, and lead the resulting project from concept through firmwide rollout. This requires both a strong grasp of how attorneys work and technical depth with the underlying AI platforms. Partner with other technical teams within the firm as needed to execute more complex builds.

Platform Management

Develop deep, hands-on expertise in the firm’s core AI platforms – their features, strengths, and best use cases—and apply this expertise to legal workflows and platform management. Understand how platform configuration choices intersect with risk and the appropriate process for enabling them.

AI Governance & Risk Awareness

Support the Associate Director of Knowledge Management & Innovation, and the Chief Compliance Officer, in developing governance for AI tools used across the firm.  Governance here is broader than risk alone – it also means helping establish best practices as AI use expands. On the risk side, be attuned to legal and professional-responsibility concerns for AI-enabled workflows, know when and how to elevate such issues, and partner with compliance to identify how compliance processes translate to AI tools. This role is not expected to have technical security expertise; the focus is on critical thinking about legal and workflow risk in day-to-day interactions with attorneys.

Communications & Training

Design and lead an ongoing, systematic communications and training program for legal AI tools and resources – both live/presented content and self-serve materials.  Tailor the program to different practice groups’ needs, and partner with the firm’s Practice Support Lawyers and Attorney Training team as appropriate on subject matter, scheduling, format, and audience.

Desired Skills and Qualifications

  • Law firm background as an attorney, paralegal, or legal operations professional; J.D. or paralegal certification a plus but not required for candidates with relevant law firm AI experience.
  • Proven track record working directly with attorneys to translate real legal workflows into AI-enabled solutions.
  • Genuine technical depth with AI platforms, sufficient to dig into how they work and problem-solve directly, plus the ability to partner effectively with other technical teams on more complex builds.
  • Excellent interpersonal and collaborative skills, with the credibility and presence to build trust with partners and senior attorneys.
  • Creative and resourceful, with the ability to operate effectively in a fast-paced environment with limited structure and shifting priorities.
  • Strong project management skills, with the ability to manage multiple concurrent initiatives and stakeholders.
  • Strong written and verbal communication skills, with the ability to explain AI features and use cases in a way that drives adoption and best practices for legal audiences.
  • Sound legal judgment and critical thinking about the risks—and benefits--AI tools can introduce into legal work product, with the ability to identify concerns and elevate them as appropriate.

Reporting to the Associate Director of Knowledge Management & Innovation, the ideal candidate will have 5+ years of experience in a law firm or legal technology environment, with significant hands-on experience implementing AI tools directly with attorneys, deep platform fluency, and a strong grasp of legal workflows. Experience with technical training and supporting AI governance is a plus.


Benefits and Compensation Details:

At Fenwick, we believe that our partners and employees are our most important asset. Helping you and your families achieve and maintain good health - physical, emotional, and financial - is the reason we offer a comprehensive benefit program. We provide benefits to eligible employees under plans such as Healthcare, Life Insurance, Health Savings Accounts, Flexible Spending Accounts, and Wellbeing. Except as otherwise required by law, temporary employees are generally not entitled to these benefits.

The anticipated range for this position is:

$126,000 - $189,000

Depending on the role, the actual base salary offered may depend upon a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.

A discretionary bonus for eligible employees may also be available based on performance.  Additional information about employee eligibility for benefits and discretionary bonus will be made available upon request.

About Fenwick & West

Fenwick & West is a law firm that provides comprehensive legal services to technology and life sciences clients of national and international prominence. The firm is headquartered in Mountain View, California and has additional offices in San Francisco, Seattle, and Shanghai. Fenwick & West has been recognized as one of the top law firms in the United States for technology and life sciences companies and has a reputation for providing high-quality legal services and innovative solutions to its clients.
Learn more about Fenwick & West
Size
500 employees
Industry
Net Income
$50 million
Founded
1972
5 Year Trend
+20%
Revenue
$350 million
NASDAQ

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