As part of our enterprise AI strategy to accelerate life‑changing therapies to patients, we are seeking a Data/AI Product Owner to drive the AI/data product strategy for Commercial Reporting & Analytics. Serving as the primary liaison between GDDI, IT and partners teams to build production-grade analytics infrastructure on AWS and Databricks. You will translate ambiguous and evolving Commercial needs into a clear, prioritized product roadmap, define success metrics tied to measurable business outcomes, and influence both near‑term delivery and longer‑term data and AI platform evolution. As the IT product owner, you will own the product vision, roadmap, and stakeholder engagement for AI‑enabled reporting, planning, and analytics use cases, while maintaining a strong understanding of the technical architecture required to deliver these solutions.

Key Responsibilities:

ML & Data Engineering

• Model Lifecycle Management: Develop and maintain pipelines to transition models from experimentation to production, including packaging, CI/CD, automated testing, and deployment. Support model serving for patient identification, alignment prediction, next-best-action engines, and competitive intelligence models.

• Data Pipeline Development: Design robust batch and streaming data workflows; integrate, define, and manage feature sets, lineage, and reuse to support.

• Production Operations & Monitoring: Ensure reliability and scalability of data pipelines; implement effective logging, tracing, and alerting. Establish monitoring for model performance, data drift, bias, and service health. Monitor data quality across rare disease data feeds, where small population sizes amplify the impact of anomalies.

Agentic AI & Agent Systems Engineering

• Agent Workflow Development: Collaborate with data scientists and commercial stakeholders to decompose complex business workflows into agent-executable workstreams. Define boundaries between agent execution and human data science judgment.

• Instruction Architecture & Prompt Engineering: Design and maintain prompt architectures, agent skills, memories, and context injection patterns. Author structured coding instructions that translate commercial analytics requirements into precise agent directives with clear acceptance criteria.

• Token Economics & Cost Optimization: Optimize agent execution for cost efficiency—manage context window utilization, minimize token consumption, and design instruction patterns that reduce iteration cycles. Monitor token economics per workstream to balance capability with budget.

Governance, Security & Compliance

• Model, Agent & Data Governance: Implement version control, approvals, documentation, and audit trails for datasets, code, models, and agent instructions. Ensure all AI/ML outputs are explainable, auditable, and compliant with HIPAA/PHI, GDPR, FDA promotional regulations, and REMS requirements. Enforce secrets management, role-based access control, network policies, and data protection for agents operating on sensitive healthcare and commercial data within the enterprise perimeter.

Collaboration & Enablement

• Cross-functional Partnership: Work closely with data scientists, commercial analysts, and stakeholders across Brand, Market Access, Patient Services, and Field teams. Provide frameworks, templates, and guardrails that accelerate analytics delivery.

• Testing & Validation: Demonstrate a strong focus on testing by setting up frameworks for both traditional ML models and agent-generated code. Design validation pipelines with automated quality gates, including type checking, linting, integration tests, and contract tests.

• Documentation & Release Management: Develop clear, detailed guides, operational playbooks, and user instructions. Coordinate releases with commercial operations and IT; maintain runbooks, rollback strategies, and change tickets.

Basic Qualifications

• Bachelor's Degree and Eight Years' Experience

  OR

  Masters' Degree and Six Years' Experience

Preferred Qualifications

• Experience: 3+ years in Data Engineering roles with a proven track record of deploying Data pipeline solutions at scale. At least 2+ years building complex data science or large-scale analytics solutions.

• Programming: Proficiency in Python and SQL; familiarity with TypeScript/JavaScript or a systems language (Go, Rust). Experience with TDD, CI/CD pipelines, and code quality standards.

• CI/CD & Infrastructure: Experience with CI/CD tools (e.g., GitHub Actions), containerization (Docker), and cloud infrastructure concepts.

• Data  and BI Technologies: Proficiency with Databricks distributed processing (Spark), data orchestration (Airflow), Tableau , Genie Spaces etc.

• AI/Agent Tools: Hands-on experience with AI coding tools (Claude Code, GitHub Copilot, Cursor, or equivalent) and Cortex AI or comparable LLM serving platforms. Working understanding of how LLMs reason about code and familiarity with prompt engineering as an engineering discipline.

• Security & Compliance: Understanding of data privacy and security in healthcare; experience with secrets management, audit controls, and compliance frameworks (HIPAA, SOC 2, 21 CFR Part 11).

• Systems Thinking: Ability to design systems that scale across both traditional ML infrastructure and agentic AI architectures.

• Domain Experience: Knowledge of pharmaceutical commercial analytics in CGT or specialty pharma—HCP/HCO profiling and targeting, patient identification, call planning, demand forecasting, specialty pharmacy data, and omnichannel measurement.

• CGT Data Expertise: Experience with IQVIA (LAAD, Symphony, NPA), Veeva CRM, MMIT, Model N, specialty pharmacy dispense data, claims/RWD, and high-value-per-patient environments.

• Agent System Design: Experience designing multi-agent workflows, orchestration patterns, and autonomous systems for enterprise applications. Familiarity with MCP (Model Context Protocol) and agent interoperability frameworks.

• Performance & Scalability: Experience with high-throughput inference, batch scoring at scale, low-latency APIs, and horizontally scalable agent workloads.

• Enterprise Integration: Experience integrating with Veeva, Salesforce, Microsoft 365, and ServiceNow APIs for end-to-end automation.

• Communication & Collaboration: Excellent verbal and written communication skills; ability to present complex findings to both technical and non-technical audiences, with a strong orientation toward teamwork in a fast-paced, regulated environment.

The salary range for this position is:

Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.

For additional benefits information, visit:

https://www.gilead.com/careers/compensation-benefits-and-wellbeing

* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.