DHL Group

Key Account Manager (NAM/P4) - Phoenix, AZ

DHL Group$88K — $105K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BS/BA or MS/MA with 5+ years of service selling experience preferred
  • Proven success with large, national accounts exceeding $60K/month revenue
  • In-depth understanding of logistics and supply chain technologies
  • Experience managing complex sales cycles with multiple stakeholders
  • Proficient in Microsoft Office and CRM tools
  • Creative problem-solving skills for high-impact challenges
  • Bilingual (Spanish) is a plus

Responsibilities

  • Drive revenue growth and profitability within assigned National accounts
  • Identify, engage, and secure new enterprise business opportunities
  • Cultivate relationships with executive decision-makers
  • Lead complex sales processes from discovery to closing
  • Develop strategies for increased sales penetration in accounts
  • Present tailored logistics solutions that enhance customer value
  • Collaborate across functions to ensure customer satisfaction and service excellence
  • Maintain accurate sales pipeline and forecasting in CRM
  • Achieve and surpass revenue and growth targets

Benefits

  • Competitive compensation package
  • Bonus and incentive programs
  • Company car allowance
  • 401K retirement savings plan with company match
  • Comprehensive medical, dental, and vision coverage
  • Tuition reimbursement for further education
  • Generous paid time off allocation
  • Paid leave for personal matters
  • Employee discount programs
  • Employee assistance and work-life programs
  • Excellent training and development opportunities
Full Job Description
We have an immediate career opportunity for a qualifiedKey Accounts Manager. As aKey Accounts Manager,you will maintain a close working relationship with key customers by identifying the key decision makers within the business, understanding each customer's business challenges and priorities and maintaining a high level of customer satisfaction in order to increase revenue streams. In addition, the Key Account Manager will be responsible for growing new business through cold calling, networking and various other methods.

Key Responsibilities:
  • Grow revenue and profitability within assigned National accounts.
  • Identify, qualify, and close new enterprise business opportunities.
  • Build relationships with executive-level and key decision makers.
  • Lead complex sales cycles from discovery through contract execution.
  • Development of strategies to increase sales penetration and profits in assigned accounts
  • Present customized logistics and supply chain solutions that deliver customer value.
  • Partner cross-functionally to support customer growth and service excellence.
  • Maintain accurate pipeline, forecasting, and CRM activity.
  • Achieve and exceed revenue, retention, and growth objectives.
Skills & Qualifications:
  • BS/BA or MS/MA with 5 plus years of previous experience (selling service vs. product preferred)
  • Proven sales experience and success selling large, national account, multi-location businesses (Greater than $60K/monthly revenue targets) strongly preferred
  • State of the art knowledge of technologies, processes, and practices
  • Experience managing enterprise sales cycles involving multiple stakeholders.
  • Proficiency with Microsoft Office, database and web-based applications
  • Creative and innovative thinking in bringing successful resolutions to high-impact, and complex problems.
  • Experienced selling in the transportation/logistics industry is preferred
  • Bilingual (Spanish) a plus
  • Candidates may be asked to complete a work sample, presentation or skills assessment as part of the selection process.
Employee Benefits & Incentives

DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:
  • Competitive Compensation
  • Bonus/Incentive Programs
  • Company Car Allowance
  • Retirement Savings - 401K with company match
  • Medical, Dental, Vision, well-being programs
  • Tuition Reimbursement
  • Generous Paid Time Off
  • Paid Leave
  • Employee Discount Program
  • Employee Assistance & Work Life Program
  • Outstanding training opportunities

About DHL Group

DHL Group is a German multinational package delivery and supply chain management company. It is part of the larger Deutsche Post DHL Group. DHL operates in over 220 countries and territories worldwide, making it the most international company in the world. With a workforce exceeding 550,000 employees, DHL is one of the largest employers in the world.
Learn more about DHL Group
Size
550,000 employees
Industry
Founded
1969

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