Key Account Manager

Concord Technologies

$175K — $225K *
US-AnywhereRemote in United States
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of enterprise sales experience in healthcare or consulting services, focusing on complex solutions.
  • Minimum 3 years in a current role with consistent quota attainment.

Responsibilities

  • Own the full sales cycle from discovery to close, enhancing pipeline growth.
  • Proactively identify and pursue expansion opportunities within strategic accounts.
  • Exceed annual revenue targets via effective account management and growth strategies.
  • Leverage upsell opportunities to consistently meet quota in existing accounts.
  • Deliver exceptional client relationship management for both new and existing accounts.
  • Act as a trusted advisor to help clients maximize solutions and achieve business goals.
  • Drive adoption of Concord Cloud Fax and Intelligent Document Processing across all accounts.
  • Conduct semi-annual internal business reviews and develop strategic account plans.

Benefits

  • 401K plan with a 6% company match that vests immediately.
  • Flex-time off plus sick time and 10 company holidays.
  • Full suite of health benefits covered at 100% for employee-only plans and 60% for dependents.
  • Voluntary insurance options including pet insurance and life insurance for employees and dependents.
  • Paid parental leave program.
  • Free unlimited ORCA card for Seattle area residents.
  • Employee rewards and recognition through NectarHR.
  • Unlimited access to Udemy for Business.
Full Job Description
About the role

We are seeking a seasoned Account Manager with a strong background in enterprise sales of complex solutions or consulting services, ideally within the healthcare sector. The ideal candidate will have 10+ years of enterprise sales experience, including at least 3 years in a current role with consistent quota attainment. In this role, you will manage a portfolio of strategic accounts, foster deep client relationships, and drive revenue growth through expansion and upsell opportunities. If you are passionate about delivering exceptional client outcomes and have a proven track record in account management, we encourage you to apply.

Essential Functions:
Own the full sales cycle-from discovery to close-driving pipeline growth and revenue within assigned accounts.
Proactively identify and pursue opportunities to expand Concord's footprint across strategic accounts.
Exceed annual revenue targets through effective account management and growth strategies.
Leverage upsell opportunities within existing accounts to consistently achieve quota.
• Deliver exceptional client relationship management for both new and existing accounts.
• Act as a trusted advisor, helping clients maximize Concord's solutions to achieve business objectives.
• Manage designated End-User accounts as assigned by sales leadership.
• Drive adoption of Concord Cloud Fax and Concord Connect (Intelligent Document Processing) across all accounts.
• Conduct semi-annual internal business reviews and develop strategic account plans.

Required Qualifications:
10+ years of enterprise sales experience in healthcare or consulting services, with a focus on complex solutions.
Minimum 3 years in current role with a proven record of consistent quota attainment.

Compensation Range: $175,000 - $225,000 OTE (uncapped)

Range can flux dependent on experience, education/training, etc.

Additional employee benefits at Concord Technologies:

  • 401K plan w/ 6% company match (vests immediately)
  • Flex-Time off + sick time
  • 10 company holidays
  • Full suite of health benefits (Medical, Dental, Vision)- employee only coverage covered at 100% (no employee cost). For employees + dependents, Concord covers 60% of premiums.
  • Voluntary insurance options:
    • Pet insurance
    • Employee Life and AD&D
    • Spousal Life and AD&D
    • Child Life and AD&D
  • Paid Parental Leave program
  • Free unlimited ORCA card (Seattle area residents)
  • Employee Rewards and Recognition through NectarHR
  • Unlimited access to Udemy for Business

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