Job Title: JIRA Administrator & Agile Coach Job Location: Glen Allen, Virginia, United States of America, 23060 Job Description: JIRA Administrator & Agile Coach (Richmond, VA) Role Summary: The JIRA Administrator & Agile Coach will lead modernization, standardization, and rehabilitation of enterprise JIRA boards across the bank while coaching teams and leaders on Agile best practices. This hybrid role combines deep hands-on JIRA administrative expertise with Agile coaching to ensure proper adoption of tools and frameworks across technology teams. Key Responsibilities: • Conduct assessment of current JIRA usage and configurations. • Lead rehabilitation and standardization of JIRA boards, workflows, and governance. • Serve as Agile Coach for Scrum, Kanban, and SAFe teams. • Facilitate Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives. • Support and coach Product Owners in backlog refinement, prioritization, and story definition. • Review Azure DevOps or JIRA boards to manage sprint delivery, updating tasks as necessary. • Remove impediments and proactively identify risks impacting delivery. • Promote Agile best practices and coach teams on self-organization and continuous improvement. • Coordinate dependencies across multiple products, teams, and stakeholders. • Track and communicate team performance metrics such as velocity and predictability. • Foster strong collaboration between IT, Product Owners, and business stakeholders. • Support Agile transformation initiatives across the organization. • Encourage a culture of accountability, learning, and continuous improvement. • Create Product Status Reports in alignment with PMO standards. Qualifications Required Qualifications: • 5+ years JIRA Administration experience. • 3+ years Agile Coaching experience. • Experience establishing governance and standards. • Strong communication and leadership coaching skills. Additional Information Thanks & Regards, Praveen Kumar, Sr. Recruiter Zillion Technologies Inc (A DigitalNet.Ai Company) E-mail: praveen(at)zilliontechnologies(dot)com Phone: 571-814-3745