USM Business Systems

JB061917 - ServiceNow Architect

USM Business Systems • $145K *
Columbus, OH 43230In-Person
Information Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 8+ years of IT experience, with 5+ years in ServiceNow development and architecture.
  • Expert in JavaScript, HTML/CSS, and ServiceNow-specific tools (Studio, UI Builder).
  • Experience with FedRAMP or similar government cloud environments.
  • Strong understanding of CMDB and ITOM in public sector settings.
  • Ability to collaborate effectively and lead technical sessions onsite in Columbus, OH.

Responsibilities

  • Define technical architecture for ServiceNow platform with alignment to CSDM.
  • Design and develop custom applications using JavaScript and Glide APIs.
  • Implement security protocols to ensure FedRAMP compliance.
  • Lead integration design with third-party systems using IntegrationHub and APIs.
  • Establish development standards and conduct code reviews for platform health.
  • Collaborate with stakeholders to create high-level designs and specifications.

Benefits

  • Opportunity to work on high-profile public sector projects.
  • Involvement in digital transformation efforts.
  • Hands-on role combining architectural strategy with development tasks.
  • Professional development within a security-compliant environment.
Full Job Description
  • Start Date: Interview Types
  • Skills CSDM Visa Types Green Card, US Citiz..


    • ServiceNow Architect

    Location: Must be located in Columbus OH for Onsite work 5x a week

    12+ month

    70/HR W2 MAX

    No Sponsorship - security clearance must be obtained

    Role Overview: We are seeking a dual-threat ServiceNow Developer/Architect to lead the technical design and execution of enterprise-wide solutions for a high-profile public sector client. This role requires a professional who can operate at a strategic architectural level-defining platform standards and governance-while remaining "hands-on" to develop, configure, and troubleshoot complex workflows.

    The successful candidate will ensure the platform remains scalable, secure, and compliant within a FedRAMP-authorized environment, focusing on digital transformation and service optimization.

    Key Responsibilities:

    • Architectural Strategy: Define the technical architecture for the ServiceNow platform, ensuring alignment with the Common Service Data Model (CSDM) and industry best practices to minimize technical debt.
    • Hands-on Development: Design and develop custom scoped applications, complex Business Rules, Script Includes, UI Actions, and Client Scripts using JavaScript and Glide APIs.
    • FedRAMP Compliance: Implement and maintain robust security protocols, including advanced ACL configurations, data encryption, and secure coding standards to meet federal and state regulatory requirements.
    • Integrations & Automation: Lead the design and implementation of integrations with third-party systems using IntegrationHub, Flow Designer, MID Servers, and REST/SOAP APIs.
    • Platform Governance: Establish development standards and conduct code reviews to ensure platform health, performance, and upgradeability.
    • Collaboration: Partner with the Engagement Lead and business stakeholders to translate functional requirements into high-level design documents and technical specifications.


    Required Qualifications:

    • Experience: 8+ years of experience in IT, with at least 5 years of deep technical experience in ServiceNow development and architecture.
    • Technical Mastery: Expert-level proficiency in JavaScript, HTML/CSS, and ServiceNow-specific development tools (Studio, UI Builder, Service Portal).
    • Government Experience: Proven track record of working within FedRAMP or similarly regulated government cloud environments.
    • CMDB & ITOM: Strong understanding of Configuration Management (CMDB) and IT Operations Management (Discovery, Service Mapping) within a public sector context.
    • Soft Skills: Ability to work onsite in Columbus, OH, and lead technical work sessions with diverse stakeholder groups.


    Required Certifications:

    • ServiceNow Certified System Administrator (CSA)
    • ServiceNow Certified Application Developer (CAD)
    • ServiceNow Certified Implementation Specialist (CIS) - ITSM or ITOM preferred
    • ITIL v4 Foundations


    Preferred Certifications:

    • ServiceNow Certified Technical Architect (CTA) or Master Architect (CMA)
    • Security+ or similar cybersecurity certification

    About USM Business Systems

    USM is a company which develops game apps for iPhone

    USM Careers

    Joining USM presents an unparalleled opportunity to become part of a leading team of professionals dedicated to pioneering innovations in their industry. USM stands as a beacon of excellence, offering a plethora of job opportunities that cater to a diverse range of skills and professional interests.

    Explore Career Opportunities

    USM is actively seeking talented individuals for various positions across the company. With a commitment to diversity and leadership development, USM provides an environment where every employee can thrive. The company values the growth of its team members and supports this with comprehensive benefits and professional development opportunities.

    Innovation and Leadership at USM

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    USM's Commitment to Professional Growth

    Career advancement is a cornerstone of USM's ethos. The company offers extensive training programs, including leadership and diversity training, to ensure that all team members have the tools they need to succeed. USM's commitment to professional growth is evident in its robust internal promotion and career development pathways.

    Internship Programs and Entry-Level Positions

    For those starting their careers, USM provides a range of internship and entry-level job opportunities. These positions are designed to build foundational skills and integrate new professionals into the industry effectively. Interns at USM gain valuable hands-on experience, working alongside seasoned experts and contributing to impactful projects.

    Networking and Career Development

    USM encourages its employees to engage in networking within the professional community, enhancing their career prospects and industry knowledge. The company hosts regular events and seminars, fostering a network of motivated, forward-thinking professionals.

    Applying for a Position at USM

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