The IT Systems Engineer is a technical role responsible for the architecture, design, and engineering of Rumpke's core IT infrastructure which includes Windows Server environments, Active Directory, Microsoft 365, virtualization (VMware), enterprise storage (SAN), backup and recovery, cloud services (Azure/AWS), identity and access management (Entra ID), and SQL Server platforms. The Engineer defines the standards, patterns, and road maps that the Infrastructure team implements and maintains. The Systems Engineer serves as the senior technical escalation point for complex infrastructure issues. The role leads infrastructure modernization and automation initiatives, drives the strategic planning for systems, network, and security in partnership with the Security, Development, and Analytics teams, and leads the infrastructure work stream for acquisition integrations. The Engineer ensures enterprise systems remain reliable, secure, scalable, and recoverable in support of Rumpke's operations across corporate offices, hauling operations, transfer stations, landfills, and recycling facilities.

Responsibilities of Position:

• Architect and engineer Windows Server environments and core enterprise infrastructure, defining build standards, hardening baselines, and high-availability designs
• Design and own Active Directory, Group Policy, and identity architecture including Entra ID, single sign-on (SSO), multi-factor authentication (MFA), and identity integrations. Set the standards for user provisioning, deprovisioning, and access controls
• Architect virtualization (VMware), enterprise storage (SAN), and backup/recovery solutions; lead capacity planning, performance tuning, and BC/DR design and testing
• Build and administer cloud infrastructure (Azure/AWS), including virtual machines, storage, networking, and RBAC. Engineer secure hybrid connectivity between cloud and on-premises environments
• Develop automation frameworks and tooling using PowerShell and APIs to standardize provisioning, configuration, patch management, and monitoring to improve operational efficiency and consistency across the environment
• Partner with the Security, Development, and Analytics teams to build and execute strategic roadmaps. Develop the technical vision for systems and security
• Serve as the senior technical escalation point for complex infrastructure incidents. Lead root-cause analysis and drive problem management, change management, and operational improvements
• Create and own technical documentation, standards, policies, and guidelines
• Manage strategic vendor relationships and lead evaluation and purchase of hardware and software
• Mentor Systems Analysts and junior colleagues
• Perform other duties as assigned

Supervisory Responsibility:

This position will not manage other employees

Skills & Abilities Needed for Position:

• Advanced knowledge of Microsoft Server technologies
• Advanced knowledge of Microsoft 365 and Entra ID
• Proficiency in virtualized technologies (VMware) and supporting infrastructure (SAN storage, enterprise backup)
• Solid understanding of core networking concepts, including routing, switching, and firewalls
• Proficiency in automation and scripting using PowerShell and APIs
• Ability to estimate the financial impact of individual solution architecture alternatives and to provide accurate estimates for tasks and project activity
• Excellent analytical, troubleshooting, and problem-solving skills
• Strong planning, organizational, and time-management skills
• Strong communication skills and the ability to mentor analysts and junior colleagues

Experience & Knowledge Needed for Position:

• 7+ years of experience with the functional and technical aspects of IT infrastructure services and related solutions, capabilities, and technologies, including virtualization (VMware), SAN storage, and enterprise backup
• 3+ years of identity and access management (IAM) experience, including Entra ID, SSO, and MFA
• 3+ years of experience supporting or engineering cloud infrastructure (Azure/AWS) - preferred
• 3+ years of network management, firewall, and switching experience - preferred
• Windows Server Hybrid Administrator Associate preferred
• Red Hat Certified System Administrator preferred
• AWS Certified Solutions Architect Associate preferred

Physical Requirements in a Regular Workday:

• Frequently lifting/carrying a max of 10 lbs
• Occasionally lifting/carrying/pushing/pulling a max of 20 lbs
• Rarely lifting/carrying a max of 35 lbs
• Continuously working inside
• Occasionally working outside in changing temperatures, wet/humid conditions
• Rarely working in areas of dust, odors, mist, gases, and other airborne matter
• Frequently sitting
• Occasionally standing/walking stooping/kneeling/crouching/crawling

Additional Working Conditions/Aspects:

• Ability to travel between offices, as required
• Ability to work flexible hours; expected to work nights and weekends as needed
• Ability to work overtime, weekends, and/or holidays
• Must be available for 24-hour emergency calls
• Legally eligible to work in the United States
• Valid driver's license (if applicable)
• Must successfully complete pre-employment testing
• Must be able to read and speak the English language

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties, and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish an employment contract and is subject to change at the discretion of the company.