Endava plc

Senior DevOps Engineer (Dynatrace)

Endava plc$100K — $140K *
US-AnywhereRemote in United States
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of experience with Dynatrace implementation in enterprise settings.
  • Expertise in Dynatrace Administration and OneAgent for performance monitoring.
  • Proficient in Real User Monitoring (RUM) and Application Performance Monitoring (APM).
  • Hands-on experience with cloud-native applications on Google Cloud Platform (GCP).
  • Familiar with integrating Dynatrace with PagerDuty for incident management.
  • Strong analytical skills with a focus on application performance troubleshooting.
  • Experience working in Agile environments with excellent communication skills.

Responsibilities

  • Design and implement enterprise-wide observability solutions using Dynatrace.
  • Configure monitoring metrics across various platforms, including web and mobile apps.
  • Develop real-time dashboards for application health and user experience.
  • Utilize AI-driven monitoring to enhance performance issue detection.
  • Build solutions for cloud-native microservices in GCP environments.
  • Streamline operational response through integrations with incident management tools.
  • Collaborate with engineering teams to standardize observability practices.

Benefits

  • Competitive salary package with performance bonuses and recognition awards.
  • Career coaching and global development opportunities for technical and leadership roles.
  • Access to training, certifications, and various learning resources.
  • Flexible working hours and hybrid work options for improved work-life balance.
  • Comprehensive wellbeing programs and access to health apps.
  • Involvement in tech communities and diverse employee clubs and events.
Full Job Description
Job Description
  • Design, implement, and maintain enterprise-wide observability solutions using Dynatrace across web, mobile, APIs, and cloud-native applications.
  • Configure Real User Monitoring (RUM), Application Performance Monitoring (APM), infrastructure monitoring, synthetic monitoring, and distributed tracing.
  • Develop executive and operational dashboards that provide real-time visibility into application health, user experience, service performance, and platform availability.
  • Implement AI-driven monitoring using Dynatrace Davis AI to establish intelligent baselines, reduce alert noise, and proactively identify performance issues.
  • Build monitoring solutions for cloud-native microservices and distributed systems running in Google Cloud Platform (GCP).
  • Integrate Dynatrace with PagerDuty and other incident management platforms to automate alerting and streamline operational response.
  • Collaborate with software engineers and platform teams to establish observability standards throughout the software development lifecycle.
  • Monitor critical business transactions and user journeys to ensure optimal application performance and availability.
  • Analyze application performance trends, identify bottlenecks, and recommend improvements to increase system reliability.
  • Support production incident investigations through performance analysis, root cause identification, and post-incident reviews.
  • Define monitoring standards, documentation, and best practices for enterprise observability.
  • Partner with DevOps, SRE, and Infrastructure teams to continuously improve operational excellence and platform resilience.


Qualifications
  • 6+ years of experience implementing and administering Dynatrace in enterprise environments.
  • Strong experience with:
    • Dynatrace Administration
    • Dynatrace OneAgent
    • Real User Monitoring (RUM)
    • Application Performance Monitoring (APM)
    • Distributed Tracing
    • Infrastructure Monitoring
    • Synthetic Monitoring
    • Dynatrace Davis AI
  • Experience monitoring cloud-native applications deployed on Google Cloud Platform (GCP).
  • Experience supporting modern microservices architectures and REST APIs.
  • Experience integrating Dynatrace with incident management platforms such as PagerDuty.
  • Strong understanding of observability concepts including metrics, logs, traces, service health, and SLOs.
  • Experience troubleshooting application performance, latency, and infrastructure issues.
  • Familiarity with CI/CD pipelines and DevOps practices.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration abilities within Agile teams.

Preferred
  • Experience supporting both web and mobile applications.
  • Experience monitoring Kubernetes or containerized workloads.
  • Knowledge of Google Cloud Operations Suite (Cloud Monitoring and Cloud Logging).
  • Experience with scripting or automation using Python, PowerShell, or Bash.
  • Experience integrating observability into DevOps and Site Reliability Engineering (SRE) practices.
  • Healthcare or other highly regulated industry experience.


Additional Information

Discover some of the global benefits that empower our people to become the best version of themselves:
  • Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
  • Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
  • Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
  • Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
  • Health: Global internal wellbeing programme, access to wellbeing apps;
  • Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.


Additional Employee Requirements
  • Participation in both internal meetings and external meetings via video calls, as necessary.
  • Ability to go into corporate or client offices to work onsite, as necessary.
  • Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.
  • Ability to bend, kneel, crouch, and reach overhead, as necessary.
  • Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary.
  • Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.
  • For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary.
  • For positions that require business travel and/or event attendance, a valid driver's license and acceptable driving record are required, as driving is an essential job function.


USA Benefits (Full time roles only, does not apply to contractor positions)
  • Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options
  • Flexible Spending Accounts (Medical, Transit, and Dependent Care)
  • Employer Paid Life Insurance and AD&D Coverages
  • Health Savings account paired with our low-cost High Deductible Medical Plan
  • 401(k) Safe Harbor Retirement plan with employer match with immediately vest

About Endava plc

Endava is a multinational IT services company headquartered in London, United Kingdom. The company provides digital transformation consulting, agile software development, and testing services to clients in various industries including finance, insurance, healthcare, retail, media and technology. Endava has delivery centers in Romania, Moldova, Bulgaria, Serbia, North Macedonia, Argentina, Uruguay, Venezuela, Colombia, Mexico, and Peru. The company was founded in 2000 and went public on the New York Stock Exchange in July 2018.
Learn more about Endava plc
Size
11,001 employees
Market Cap
$4.3 billion
Industry
Net Income
$35.2 million
5 Year Trend
+32.7%
Revenue
$383 million
NASDAQ

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