We are looking for a versatile and proactiveIT System Administrator to support, maintain, and scale our internal infrastructure and business systems. This role is ideal for a hands-on problem solver with strong Linux and infrastructure fundamentals, solid networking knowledge, and practical experience with Windows and Microsoft 365 environments. You will focus on day-to-day systems administration, infrastructure reliability, and operational improvements. For a candidate eager to grow, this role offers exciting opportunities to expand into advanced automation, infrastructure as code, and complex SaaS/system integrations. Key Responsibilities: IT Operations & Support (50%) • Troubleshoot and resolve escalated infrastructure, systems, and application issues. • Support core IT operations, including employee onboarding/offboarding, access provisioning, and internal system configurations. • Maintain clear, up-to-date technical documentation for infrastructure, procedures, and system changes. • Collaborate closely with engineering and internal teams on technical initiatives. Systems & Cloud Administration (30%) • Administer and maintain Linux and Windows server environments supporting core internal services and applications. • Support and manage Microsoft 365 services, including Entra ID (formerly Azure AD), Exchange Online, SharePoint, Teams, and overall access management. • Monitor system health, performance, and reliability, actively identifying areas to improve operational processes. Networking & Infrastructure (10%) • Manage and improve internal infrastructure across servers, networking, cloud services, and identity systems. • Administer and troubleshoot network infrastructure, including switches, firewalls, VPNs, DNS, DHCP, and internal connectivity. Automation & Integrations (10%) • Develop and maintain scripts (Bash, Python, PowerShell) to improve operational efficiency and eliminate manual toil. • Contribute to system integrations and automation between internal and external platforms as business needs evolve. Required Skills & Qualifications: • Experience: At least 4 years in systems administration, infrastructure, or internal IT operations roles. • Operating Systems: Strong experience administering Linux systems in a production environment, alongside working experience supporting Windows environments. • Infrastructure & Networking: Solid understanding of server administration, system troubleshooting, monitoring, and core networking concepts (TCP/IP, DNS, DHCP, routing, firewalls, VPNs). • Microsoft 365: Hands-on experience administering M365 environments, including Entra ID and core collaboration/identity services. • Scripting:Experience writing scripts or automations using Bash, Python, PowerShell, or similar languages. • Problem Solving:Proven ability to independently troubleshoot complex technical issues across disparate systems and internal infrastructure. • Soft Skills: Strong documentation habits, excellent communication skills, and a demonstrated ability to learn new tools and platforms quickly. Bonus Points: • Experience with AWS infrastructure (EC2, S3, IAM, or related services). • Familiarity with Infrastructure as Code (IaC) tools such as Terraform or Ansible. • Experience with Docker or containerized environments. • Previous experience administering physical or virtual network devices (switches, firewalls, VPN appliances). • Experience building automations using APIs and vendor documentation to integrate SaaS platforms with internal systems. Min: $60,356 - Max: $110,356 CAD annually Actual total compensation will be determined at the Company's discretion and is based on a variety of job-related factors, which may include, but are not limited to, relevant knowledge, skills, experience, performance, and education and/or training. The Company encourages all qualified applicants to apply, even if the posted salary range does not align with their expectations, as it does not reflect our total compensation package. Job Type: This is for a current vacancy