Position Overview
We're seeking an experienced IT Specialist to join our growing ops team and help scale secure, reliable infrastructure. You'll work alongside a team that supports enterprise-grade security and compliance requirements.
In this role, you'll be part of the team responsible for the full IT stack, from cloud infrastructure and identity management to endpoint security and enterprise networking. You'll be a go-to person for designing, deploying, and troubleshooting mission-critical systems while driving best-practice adoption across the organization.
This is a hands-on role with significant scope and impact. You'll directly influence how we secure data, serve regulated customers, and scale our operations as we grow.
This is an on-site role based in Dallas, TX.
Key Responsibilities
- Microsoft 365 & Identity Management: Administer M365 tenancy and manage Azure AD/Entra ID and implement and maintain security best practices
- Mobile & Endpoint Device Management: Lead apple device fleet management via JAMF Pro, manage Windows devices through Intune or alternative MDM solutions, and drive policy enforcement, app distribution, compliance reporting, and incident remediation across all managed devices.
- Hybrid Workstation Management & Support: Build and maintain imaging pipelines for Windows and macOS, automate patching and hardening, and provide Tier-1/2 support for all managed endpoints.
- Cloud Infrastructure (AWS & GCP): Design, provision, and operate cloud infrastructure (AWS/GCP) using Terraform and Cloud Formation; optimize costs and implement backup/DR strategies.
- Linux Systems Administration: Manage on-premises and cloud-hosted Linux servers, secure SSH access, configure firewalls, deploy monitoring agents, and harden baselines, integrate with AD/Entra for SSO.
- Enterprise Networking: Configure Cisco networking equipment, Palo Alto firewalls, network segmentation, and implement Zero-Trust security policies.
- VPN & Secure Connectivity: Deploy and manage enterprise VPN solutions for secure remote connectivity and conduct security assessments.
- Automation & Scripting: Develop PowerShell, Bash, and Python automation scripts; create monitoring dashboards.
- Security & Compliance: Lead risk assessments and implement controls for GDPR, HIPAA, SOC 2, and other regulatory compliance; coordinate audit-readiness reviews.
- Collaboration: Partner cross-functionally with Product/Engineering/Security teams and participate in 24/7 on-call rotation.
Required Skills
- 5+ years of hands-on experience managing Microsoft 365, Entra ID, and hybrid workstations (Windows/macOS)
- Proficiency in JAMF Pro (Apple) and Intune, or comparable MDM solution
- Experience with cloud platforms including AWS (EC2, S3, VPC, IAM, etc.) and GCP (Compute Engine, IAM, Deployment Manager)
- Strong background in Linux server provisioning, security hardening, and automation on Ubuntu/RHEL/Debian
- Demonstrated experience configuring and managing enterprise applications in secure, compliance-heavy environments
- Experience configuring and managing AI-enhanced enterprise applications
- Proficiency in automation and scripting: PowerShell, Bash, Python, and IaC tooling
Preferred Skills
- Active Microsoft or Cloud certification
- Experience with AI/ML tools integrated into enterprise workflows
- Familiarity with endpoint security platforms
- Knowledge of CI/CD pipelines and IaC (GitHub Actions, GitLab CI, Azure Pipelines)
- Understanding of container orchestration in AWS and GCP
- Experience working in regulated industries
Qualifications
- Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent professional experience)
