Role Overview:This role is for an experienced IT Service Change Manager, requiring 8 to 10 years of expertise in designing, implementing, and continuously improving an end-to-end change management framework within an IT service environment.
Key Responsibilities:- Design and implement an end-to-end change management framework.
- Establish and operationalize CAB (Change Advisory Board) governance and approval mechanisms.
- Define risk scoring, release governance, and Go/No-Go decision models.
- Standardize templates across teams for information consolidation.
- Ensure rollback readiness and controlled deployment practices.
- Drive continuous improvement across the change lifecycle.
Required Skills:- Strong background in Change Management.
- Expertise in establishing and managing CAB governance.
- Proficiency in defining risk scoring and release governance.
- Ability to standardize processes and templates.
- Knowledge of deployment practices and rollback strategies.
- Commitment to continuous improvement methodologies.
Qualifications:- 8 to 10 years of experience in an IT Service Change Manager role.
