MANTECH seeks a motivated, career and customer-oriented
IT PROJECT SUPPORT SPECIALIST to join our team in
STAFFORD, VA. Responsibilities include but are not limited to:- Support comprehensive project planning, execution, and tracking by monitoring schedules, resource allocations, financial parameters, and risk mitigation strategies across IT and cybersecurity initiatives.
- Facilitate enterprise configuration, change control, and release management activities, ensuring all deployments adhere to standard operating procedures, DevSecOps practices, and governance controls.
- Analyze existing IT business processes and workflows to identify inefficiencies, develop optimized process solutions, and create detailed technical documentation and standard operating procedures.
- Collaborate with cross-functional technical teams, vendors, and governance bodies to assess, implement, and sustain ITSM processes and overarching architectural frameworks.
- Track, analyze, and report on key performance indicators (KPIs) and critical success factors to continuously improve service delivery and ensure adherence to quality standards.
- Coordinate stakeholder communications and facilitate technical meetings to deliver regular updates on project status, milestones, risk evaluations, and operational readiness.
Minimum Qualifications:- Bachelor's degree in Information Technology, Computer Science, or a related field with 5+ years of IT project support and service management experience. A total of 9+ years' experience required without a degree.
- Must hold an active DoD Cyber IAT Level II baseline certification (e.g., CompTIA Security+).
- Demonstrated experience supporting IT project lifecycles, configuration management, and release control within DoD or federal IT environments.
- Hands-on experience developing and maintaining technical artifacts, workflow diagrams, SOPs, and technical documentation.
- Proven ability to evaluate IT service delivery metrics, conduct KPI analysis, and drive ITSM process improvements.
Preferred Qualifications:- Formal certification or training in project management or service management frameworks (e.g., ITIL 4, CAPM, or PMP).
- Experience preparing technical artifacts for ATO accreditation and supporting DoD cybersecurity compliance efforts.
- Technical familiarity with enterprise infrastructure operations, including Active Directory, SCCM, Linux/Windows environments, and network operations.
Clearance Requirements:Must have current and active TS/SCI clearance.
Physical Requirements:Must be able and willing to perform occasional manual labor and warehouse duties, with the ability to lift up to 50 pounds. Must be able to remain in a stationary position 50% of the time.
The projected compensation range for this position is $107,900.00-$179,400.00. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, MANTECH invests in its employees beyond just compensation. MANTECH's benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections.
