IT Project Management Lead, Enterprise AI Delivery

CenterWell Primary Care$126K — $173K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, IT, Data Science, or related field
  • 8+ years of technical program or delivery experience
  • 3+ years leading cross-functional AI, data, or analytics initiatives
  • 5+ years in technical product selection, design, and implementation
  • 1+ years of AI/ML program delivery experience, including model lifecycle and MLOps concepts
  • Proven ability to bridge communication between data science, engineering, product, and business stakeholders
  • Experience managing relationships with executive stakeholders across VP+ levels

Responsibilities

  • Lead complex, enterprise-scale AI programs and initiatives
  • Assemble and direct delivery teams for effective execution
  • Manage executive partnerships and drive alignment across stakeholders
  • Oversee program interdependencies and integration across AI workstreams
  • Set delivery strategy and lead execution for business value
  • Diagnose operational gaps in complex environments
  • Translate leadership strategy into structured program execution

Benefits

  • Medical, dental, and vision benefits
  • 401(k) retirement savings plan
  • Paid time off and holidays, including paid parental leave
  • Short-term and long-term disability coverage
  • Life insurance and additional wellness opportunities
Full Job Description
The IT Project Management Lead, Enterprise AI Delivery, leads complex, AI programs of enterprise significance. This role is one of Humana's top program delivery leaders, accountable for driving execution across enterprise-scale initiatives primarily through influence, structure, and alignment. You will operate as a senior delivery partner across Enterprise AI strategy, governance, and execution, working on problems of substantial scope where ambiguity, executive visibility, and cross-organizational complexity are the norm.

The IT Project Management Lead assembles and leads delivery teams across Enterprise AI programs, identifies the right resources and partners, and drives execution schedules that align to sponsor commitments and enterprise priorities. You will manage executive stakeholder partnerships, navigates ambiguity, and drives structure into complex, evolving initiatives. This Lead brings a delivery posture and can step into complex environments, quickly diagnosing gaps, establishing operating cadence, and driving alignment across data, engineering, product, and business stakeholders. Typical programs span multiple VP organizations, integrate data, engineering, product, and business stakeholders, and carry enterprise-level visibility with executive sponsorship at the VP and SVP level.

When managing programs, the Lead oversees interdependencies and integration across interrelated AI workstreams, sets delivery strategy, and leads execution to unlock longer-term business value. Apply working knowledge of AI/ML program delivery, model lifecycle awareness, MLOps concepts, agentic workflows, and responsible AI/governance frameworks alongside traditional SDLC and ITIL practices. Partners with executives to shape delivery strategy, risk posture, and program design on matters of enterprise significance, translating leadership intent into structured execution. Exercises independent judgment on complex issues, operates, and determines the best course of action across variable, high-ambiguity conditions.

Required Qualifications
  • Bachelor's degree in Business, Information Technology, Data Science, or a related field
  • 8 or more years of technical program or delivery experience
  • 3 or more years leading cross-functional AI, data, or analytics initiatives
  • 5 or more years experience in technical product selection, technical design, and practical implementation of IT solutions
  • 1 or more years of AI/ML program delivery, including model lifecycle, MLOps concepts, GenAI/agentic workflows, AI governance and responsible AI practices
  • Proven ability to translate between data science, engineering, product, and business stakeholders
  • Experience managing executive stakeholder relationships and driving alignment across VP+ audiences
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications
  • Master's Degree in Business Administration, Data Science, or related field
  • Hands-on fluency using AI tools to accelerate delivery, including generative AI assistants, agentic workflows, and workflow automation
  • Familiarity with modern data platforms (Databricks, Snowflake, cloud-native data stacks)
  • Project Management Institute (PMI), SAFe, or equivalent certification
  • Experience in the health solutions industry


Additional Information

This position follows a Hybrid work style (2-3 days a week in office). The candidate must live close to one of our designated IT locations: Louisville, KY; Tampa, FL; Fort Lauderdale, FL; Dallas/Frisco, TX; Boston, MA; New York City, NY; Washington, D.C; Atlanta, GA; Nashville, TN; Chicago, IL, or Charlotte, NC.

Scheduled Weekly Hours

40

Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$126,300 - $173,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About CenterWell Primary Care

CenterWell Primary Care Careers

Joining CenterWell Primary Care presents an unparalleled opportunity to advance one's career in a leading healthcare organization that is dedicated to innovation and quality care. CenterWell Primary Care is actively seeking professionals who are passionate about making a difference in the healthcare industry.

Explore Job Opportunities

CenterWell Primary Care offers a variety of job opportunities that enable professionals to grow their careers in an environment that values leadership and diversity. The company is committed to fostering a culture where innovation thrives and leadership skills are honed.

Professional Growth and Development

At CenterWell Primary Care, career growth is a priority. The company supports professional development through comprehensive training programs and opportunities for advancement. Employees are encouraged to expand their skills and knowledge, positioning themselves as leaders in the healthcare sector.

Diversity and Inclusion

CenterWell Primary Care is dedicated to creating a diverse and inclusive workplace. The company believes that diversity training and an inclusive culture are key to innovation and the delivery of exceptional care. Employees from various backgrounds bring unique perspectives that enhance the team's performance and patient outcomes.

Benefits and Culture

Employees at CenterWell Primary Care enjoy a range of benefits designed to support their professional and personal lives. The company's culture is centered on teamwork, respect, and integrity, providing a solid foundation for personal growth and job satisfaction.

Internship Programs

For those starting their career, CenterWell Primary Care offers internship programs that provide hands-on experience in the healthcare field. Interns gain valuable insights and skills, which are crucial for building a successful career in healthcare.

Hiring Process

The hiring process at CenterWell Primary Care is designed to identify candidates who are not only skilled but also passionate about making a difference in healthcare. Prospective employees can expect a thorough interview process where they can showcase their skills and learn more about the company's mission and values.

Networking and Professional Opportunities

CenterWell Primary Care encourages its team to engage in networking opportunities within and beyond the company. This engagement fosters professional connections and collaborative opportunities that can lead to innovative solutions and enhanced patient care.

Join the Team

CenterWell Primary Care is looking for curious, creative, and solution-driven team players. Search open positions that match your skills and interests on the CenterWell Primary Care Jobs page. Tailor your resume to reflect your expertise and prepare for a career that promises both professional and personal growth.

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Explore Careers at CenterWell Primary Care

Discover the rewarding opportunities awaiting at CenterWell Primary Care. With a commitment to employee growth, a diverse culture, and a drive for innovation, CenterWell Primary Care is the perfect place to advance your career in healthcare.
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