IT Program ManagerRole sits in the Digital Program Office. Runs enterprise digital transformation programs across multiple teams and executive stakeholders.
Responsibilities- Run cross functional programs inside the Digital org from planning through delivery.
- Track and mitigate risks, issues, and dependencies. Escalate when needed.
- Run program meetings, drive decisions, resolve blockers, and enforce program governance.
- Write status reports, dashboards, and executive presentations.
- Coordinate work across Product, Engineering, Data, Marketing, Customer Experience, Finance and Operations.
- Track milestones, dependencies, and decision logs.
- Define KPIs and report business value for AI / ML, Personalization and Digital Platform programs.
- Build and document repeatable program management processes.
Required- 10+ years program management on large enterprise programs, preferably digital transformation.
- Ideally big telecom experience ( Verizon, AT&T, T-Mobile, Comcast, Charter Communications, Cox Communications or similar ).
- Programs spanning multiple business units and cross functional teams.
- Meeting facilitation and decision driving.
- Written and verbal communication at executive level, including deck building.
- Risk, issue and dependency management with executive reporting.
- Managing several parallel workstreams under shifting priorities.
- Works independently with minimal direction.
- Prior PMO or Transformation Office experience.
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#LI-DP1
Ref: #404-IT Pittsburgh
