This role is currently based at our Minneapolis office and will transition to our new headquarters in Dayton, MN, in 2027.
The Platform Owner 6 Microsoft 365 is accountable for the strategy, governance, security posture, cost management and operational health of the Microsoft 365 platform across Graco. This position ensures Microsoft 365 services 6including Teams, SharePoint Online, OneDrive, Exchange Online, Power Platform and Microsoft 365 Copilot 6are secure by default, governed intentionally, financially controlled, scalable, and aligned to Zero Trust and audit requirements. The Platform Owner serves as the decision authority and escalation point for Microsoft 365, setting direction, defining guardrails and ensuring the platform delivers expected business outcomes.
What You Do At GracoPlatform Ownership & Strategic Direction- Own the end-to-end Microsoft 365 platform roadmap, feature enablement, preview participation, and tenant-wide standards, including integration roadmaps for acquisitions
- Determine when to adopt, defer, restrict or disable new features based on business value, risk, and platform maturity
- Translate platform constraints, risks and tradeoffs into clear guidance for business stakeholders
- Represent Microsoft 365 ownership in governance forums and serve as expert related to platform risk, cost and capability
Governance, Security & Data Controls- Partner with Cybersecurity and Identity teams to enforce Conditional Access, MFA and least-privilege access
- Own governance for Microsoft 365 services (Teams, SharePoint, OneDrive, Exchange), guest access and external sharing
- Approve exceptions and ensure alignment to Zero Trust principles
Copilot Enablement & Data Usage Governance- Own Microsoft 365 Copilot enablement, including eligibility, rollout sequencing, licensing approach, cost tracking and risk management
- Translate Copilot behavior and limitations into clear guidance to protect data and reduce oversharing risk
- Define how data is surfaced and used across Microsoft Search and Copilot experiences, balancing usability with protection
Platform Governance, Access & Cost- Own Microsoft 365 licensing strategy across E, F, Copilot, and Security & Compliance SKUs
- Define request, approval and assignment workflows
- Monitor utilization, drive cost optimization, and develop and manage process to reclaim unused licenses
- Oversee lifecycle governance of third-party apps, app registrations, service principals, and admin consent
- Partners with Cybersecurity to review Graph scopes, mitigate risk, revoke access and conduct periodic access reviews
Operational Oversight & Escalation- Owns Tier 3 escalation for complex Microsoft 365 incidents
- Coordinates resolution across teams and ensures platform stability and service health
- Drives post-incident remediation and continuous improvement
What You Bring to Graco- Bachelor 27s degree in Information Technology, Information Systems, Computer Science, Engineering or related field
- 7+ years of experience in Microsoft 365 platform ownership, administration, or enterprise collaboration platforms
- Demonstrated ownership of Microsoft 365 (Teams, SharePoint, OneDrive, Exchange) in an enterprise environment, including standards and tenant-level decisions
- Experience leading platform governance and influencing cross-functional partners (Security, Identity, Infrastructure, Compliance)
- Ability to translate platform risk, security posture, and technical constraints into clear business guidance
- Hands-on experience with service management for cloud platforms (incident/problem/change), including Microsoft 365 Service Health, message center impact assessment, and stakeholder communications during outages.
- Working knowledge of access management, security controls (e.g., Conditional Access, MFA), and data protection practices aligned to Zero Trust
Accelerators- Experience defining and operating Microsoft 365 governance at scale (provisioning, lifecycle, external sharing)
- Familiarity with Microsoft Purview, Defender, and Entra ID governance capabilities
- Experience with structured service management or change control practices in a cloud environment
- Exposure to Power Platform and Microsoft 365 Copilot, including governance and risk considerations
- Strong understanding of licensing models and cost optimization in Microsoft 365
The base pay range for this position is listed below, exclusive of fringe benefits or other compensation. If you are hired, your final base hourly rate will be determined based on factors such as geographic location, skills, competencies, education, and/or experience. In addition to those factors, we will also consider internal equity of our current employees. Please keep in mind that the range provided is the full base salary range for the role. Hiring at or near the maximum of the range would not be typical to allow for future and continued salary growth.
$98,300.00 - $172,000.00
